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Islamic Banking Services for Communities and Families in Aceh Province Post Closure Of Conventional Banks: A Comprehensive Review

El-Usrah: Jurnal Hukum Keluarga · Vol. 7 No. 2 (2024) · hlm. 903–922

DOI
10.22373/ujhk.v7i2.26312
ISSN
2620-8083, 2620-8075
Terbit
2024-12-31
Penerbit
Universitas Islam Negeri Ar-Raniry Banda Aceh
Bahasa
eng

Abstrak

Following the enactment of Qanun No. 13 of 2018 concerning Islamic Financial Institutions, some people believe that the closure of conventional banks in Aceh, without viable alternatives, has caused confusion. This is primarily because people were accustomed to using conventional banking facilities for various transactions, both at local, national, and international levels. This study aims to assess the performance of Islamic banks in Aceh after the implementation of Qanun No. 11 of 2018, which replaced conventional banks that had previously provided optimal services to the community. Specifically, the study examines the actions and strategic steps taken by Islamic banks in Aceh to meet the banking needs of the community. It also explores whether the performance and product diversification of Islamic banks have impacted customer satisfaction following the implementation of Qanun No. 11 of 2018 in Aceh. Data was collected through interviews with 23 informants. The findings suggest that while Islamic banks continue to provide services and meet community needs after the conversion, customers still face some technical obstacles, which may give the impression that Islamic banking services are not yet fully effective. However, improvements in post-conversion services appear to be aligned with the regulations set by the government.

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EMK AlidarAfiliasi tidak diketahui5
Amrizal HamsaAfiliasi tidak diketahui2
Yuhasnibar YuhasnibarAfiliasi tidak diketahui2
Nadhilah FilzahAfiliasi tidak diketahui2
Rahmat HidayatUniversitas Halu Oleo1
Fuad MuchlisAfiliasi tidak diketahui1
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Dody PerwiraAfiliasi tidak diketahui1
Riezky Pratama PanjaitanAfiliasi tidak diketahui1
Muhammad SyukriUniversitas Halu Oleo1
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Sumber metadata: OAI-PMH (metadata jurnal) https://jurnal.ar-raniry.ac.id/index.php/usrah/oai, pertama di-harvest 7 Nov 2026, terakhir terlihat 7 Nov 2026.
Metadata asli (oai_dc) 
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	<dc:title xml:lang="en">Islamic Banking Services for Communities and Families in Aceh Province Post Closure Of Conventional Banks: A Comprehensive Review</dc:title>
	<dc:creator xml:lang="en">Maulana, Muhammad</dc:creator>
	<dc:creator xml:lang="en">Jihad, Azka Akmalia</dc:creator>
	<dc:creator xml:lang="en">Fildzia, Ayrin Sazwa</dc:creator>
	<dc:creator xml:lang="en">Ramly, Arroyyan</dc:creator>
	<dc:creator xml:lang="en">Shabarullah, Shabarullah</dc:creator>
	<dc:subject xml:lang="en">Qanun No. 13 of 2018</dc:subject>
	<dc:subject xml:lang="en">Regulatory Compliance</dc:subject>
	<dc:subject xml:lang="en">Islamic Banks</dc:subject>
	<dc:subject xml:lang="en">Customer Statification</dc:subject>
	<dc:subject xml:lang="en">Banking Service</dc:subject>
	<dc:subject xml:lang="en">Economic Islamic Law</dc:subject>
	<dc:description xml:lang="en">Following the enactment of Qanun No. 13 of 2018 concerning Islamic Financial Institutions, some people believe that the closure of conventional banks in Aceh, without viable alternatives, has caused confusion. This is primarily because people were accustomed to using conventional banking facilities for various transactions, both at local, national, and international levels. This study aims to assess the performance of Islamic banks in Aceh after the implementation of Qanun No. 11 of 2018, which replaced conventional banks that had previously provided optimal services to the community. Specifically, the study examines the actions and strategic steps taken by Islamic banks in Aceh to meet the banking needs of the community. It also explores whether the performance and product diversification of Islamic banks have impacted customer satisfaction following the implementation of Qanun No. 11 of 2018 in Aceh. Data was collected through interviews with 23 informants. The findings suggest that while Islamic banks continue to provide services and meet community needs after the conversion, customers still face some technical obstacles, which may give the impression that Islamic banking services are not yet fully effective. However, improvements in post-conversion services appear to be aligned with the regulations set by the government.</dc:description>
	<dc:publisher xml:lang="en">Universitas Islam Negeri Ar-Raniry Banda Aceh</dc:publisher>
	<dc:date>2024-12-31</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://jurnal.ar-raniry.ac.id/index.php/usrah/article/view/26312</dc:identifier>
	<dc:identifier>10.22373/ujhk.v7i2.26312</dc:identifier>
	<dc:source xml:lang="en">El-Usrah: Jurnal Hukum Keluarga; Vol. 7 No. 2 (2024): EL-Usrah: Jurnal Hukum Keluarga; 903-922</dc:source>
	<dc:source>2620-8083</dc:source>
	<dc:source>2620-8075</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://jurnal.ar-raniry.ac.id/index.php/usrah/article/view/26312/10312</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2024 Muhammad Maulana, Azka Akmalia Jihad, Ayrin Sazwa Fildzia, Arroyyan Ramly, Shabarullah Shabarullah</dc:rights>
</oai_dc:dc>