Job Stress, Organizational Culture, and Job Satisfaction of Civil Servants at the Rambung Binjai Community Health Center

Abstrak

Civil servant job satisfaction in healthcare facilities is influenced by various factors, including job demands and organizational environmental conditions. High job stress can reduce positive work experiences, while a supportive organizational culture can create a more conducive work environment. This study aims to analyze the influence of job stress and organizational culture on civil servant job satisfaction at the Rambung Binjai Community Health Center. The study used a quantitative approach with an explanatory design. The study population consisted of 60 civil servants and all were sampled through a total sampling technique. Data were collected using a questionnaire with five response alternatives and analyzed using multiple linear regression with the help of SPSS Version 26.1. The results showed that job stress had a negative and significant effect on job satisfaction, with a regression coefficient of -0.42 and p = 0.002. Conversely, organizational culture had a positive and significant effect on job satisfaction, with a regression coefficient of 0.51 and p < 0.001. The research model has an R² value of 0.60, indicating that job stress and organizational culture together can explain 60% of the variation in job satisfaction. These findings suggest that improving civil servant job satisfaction requires managing job demands, particularly workload and time pressure, and strengthening an organizational culture that supports collaboration, communication, and support among employees. This research implies that managing job satisfaction in healthcare organizations requires attention to the balance between job demands and organizational resources.

Kata kunci

• civil service
• community health centers
• job satisfaction
• job stress
• organizational culture