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Open access Jurnal SINTA 2

Ontology-based Chatbot to Support Monitoring of Server Performance and Security By Rule-base

IJCCS (Indonesian Journal of Computing and Cybernetics Systems) · Vol. 15 No. 2 (2021) · pp. 131–140

DOI
10.22146/ijccs.58588
ISSN
2460-7258, 1978-1520
Published
2021-04-30
Publisher
IndoCEISS in colaboration with Universitas Gadjah Mada, Indonesia.
Language
eng
License
creativecommons.org/licenses/by-sa/4.0

Abstract

The server is a computer program or a device that provides functionality for other programs or devices, called "clients". Generally, server computers have many resources that can be used by one or more clients through the network with specific permissions and requirements. Therefore, the server needs a monitoring system that can monitor server activity and notify if problems occur. This research focuses on developing a notification and question and answer system to connect the network admin with the monitoring system via chatbot. The developed chatbot can send notifications to the admin if an error occurs and can answer questions about the server's condition. The question and answer system developed implements natural language processing for Indonesian. The process of understanding questions is by classifying each word (token) based on language knowledge stored in the ontology. Then the classification results are processed by rule-base to produce conclusions to take monitoring data and compiled into answers. The test results show that the developed system can auto-notify if any problem in a server, and can answer questions by accuracy 95%.

Keywords

Collaboration network of the authors

22 authors · 26 co-authorship links · 5 across different organisations

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Universitas Gadjah Mada
  • Muhammadiyah University of Surakarta
  • Universitas Maritim Raja Ali Haji
  • Malikussaleh University
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Agus SihabuddinUniversitas Gadjah Mada2
Harliana HarlianaAffiliation unknown1
Bhakti SusiloAffiliation unknown1
Mutammimul UlaMalikussaleh University1
Harry Ganda NugrahaUniversitas Gadjah Mada1
Izmy Alwiah MusdarUniversitas Gadjah Mada1
Devid Haryalesmana WahidUniversitas Gadjah Mada1
Victor PaskalathisUniversitas Gadjah Mada1
Pradita Eko Prasetyo UtomoUniversitas Gadjah Mada1
Azizah FatmawatiMuhammadiyah University of Surakarta1
Nisa RNAMuhammadiyah University of Surakarta1
Muhammad FahrurroziUniversitas Gadjah Mada1
Ferdi ChahyadiUniversitas Maritim Raja Ali Haji1
Hendra KurniawanUniversitas Maritim Raja Ali Haji1
Sigit PriyantaUniversitas Gadjah Mada1
Winda YulitaUniversitas Gadjah Mada1
Abram Setyo PrabowoUniversitas Gadjah Mada1
Yayang Eluis Bali MawartikaUniversitas Gadjah Mada1
Muh Amin NurrohmatUniversitas Gadjah Mada1
Taufan Bagus Dwi Putra AditamaUniversitas Gadjah Mada1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.ugm.ac.id/ijccs/oai, first harvested 26 Okt 2026, last seen 26 Okt 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">Ontology-based Chatbot to Support Monitoring of  Server Performance and Security By Rule-base</dc:title>
	<dc:creator>Ishlakhuddin, Fauzan</dc:creator>
	<dc:creator>SN, Azhari</dc:creator>
	<dc:subject xml:lang="en-US">Computer Science</dc:subject>
	<dc:subject xml:lang="en-US">Question Answering; Rule-base; Server Monitoring; NLP; Ontology</dc:subject>
	<dc:description xml:lang="en-US">The server is a computer program or a device that provides functionality for other programs or devices, called "clients". Generally, server computers have many resources that can be used by one or more clients through the network with specific permissions and requirements. Therefore, the server needs a monitoring system that can monitor server activity and notify if problems occur. This research focuses on developing a notification and question and answer system to connect the network admin with the monitoring system via chatbot. The developed chatbot can send notifications to the admin if an error occurs and can answer questions about the server's condition. The question and answer system developed implements natural language processing for Indonesian. The process of understanding questions is by classifying each word (token) based on language knowledge stored in the ontology. Then the classification results are processed by rule-base to produce conclusions to take monitoring data and compiled into answers. The test results show that the developed system can auto-notify if any problem in a server, and can answer questions by accuracy 95%.</dc:description>
	<dc:publisher xml:lang="en-US">IndoCEISS in colaboration with Universitas Gadjah Mada, Indonesia.</dc:publisher>
	<dc:contributor xml:lang="en-US">Fauzan Ishlakhuddin, Universitas Gadjah Mada</dc:contributor>
	<dc:contributor xml:lang="en-US">Azhari SN, Universitas Gadjah Mada</dc:contributor>
	<dc:date>2021-04-30</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en-US"></dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.ugm.ac.id/ijccs/article/view/58588</dc:identifier>
	<dc:identifier>10.22146/ijccs.58588</dc:identifier>
	<dc:source xml:lang="en-US">IJCCS (Indonesian Journal of Computing and Cybernetics Systems); Vol 15, No 2 (2021): April; 131-140</dc:source>
	<dc:source>2460-7258</dc:source>
	<dc:source>1978-1520</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.ugm.ac.id/ijccs/article/view/58588/31153</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2021 IJCCS (Indonesian Journal of Computing and Cybernetics Systems)</dc:rights>
	<dc:rights xml:lang="en-US">http://creativecommons.org/licenses/by-sa/4.0</dc:rights>
</oai_dc:dc>