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Academic Services Based on Minimal Service Standards at AMI Makassar Maritime Polytechnic
Jurnal Ilmiah Peuradeun
ISSN 2443-2067, 2338-8617
Terbit 2023-01-30
Penerbit SCAD Independent
Bahasa eng
Abstrak
This study aimed to describe the efficiency of implementing academic services and the effectiveness of educational services based on minimum service standards. This quantitative descriptive study used a survey approach with AMI Maritim Makassar Polytechnic students. Data collection techniques included observations, interviews, and documentation studies. The data analysis technique used frequency tabulation with percentage calculation and a Likert scale measuring instrument. The findings revealed that implementing the minimum standard service was “simple”, with a Likert scale category score of 91.66%, and the “on time” variable had a score of 85%. The variable “openness” had a score of 97.5%. The “effectiveness” variable had a score of 96.6%. The variable “Indiscriminate” had a score of 97.5%. The “efficiency” variable had a 72.5% score. Implementation of academic services based on “Minimum Service Standards” with simple indicators such as “timely, open, not discriminant, efficient, and economical” was categorized as “satisfactory”, and the level of satisfaction with academic services based on the “Minimum Service Standards” among the students was classified as “strongly effective”.
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Sumber metadata: OAI-PMH (metadata jurnal) https://journal.scadindependent.org/index.php/jipeuradeun/oai, pertama di-harvest 7 Nov 2026, terakhir terlihat 8 Nov 2026.
Metadata asli (oai_dc)
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<dc:title xml:lang="en">Academic Services Based on Minimal Service Standards at AMI Makassar Maritime Polytechnic</dc:title>
<dc:creator xml:lang="en">Nur, Muhammad</dc:creator>
<dc:creator xml:lang="en">Musa, Andi Ernie Zaenab</dc:creator>
<dc:creator xml:lang="en">Harifuddin, Harifuddin</dc:creator>
<dc:creator xml:lang="en">Zainuddin, Rasyidah</dc:creator>
<dc:subject xml:lang="en">Academic Service</dc:subject>
<dc:subject xml:lang="en">Minimum Service Standard</dc:subject>
<dc:subject xml:lang="en">Students</dc:subject>
<dc:description xml:lang="en">This study aimed to describe the efficiency of implementing academic services and the effectiveness of educational services based on minimum service standards. This quantitative descriptive study used a survey approach with AMI Maritim Makassar Polytechnic students. Data collection techniques included observations, interviews, and documentation studies. The data analysis technique used frequency tabulation with percentage calculation and a Likert scale measuring instrument. The findings revealed that implementing the minimum standard service was “simple”, with a Likert scale category score of 91.66%, and the “on time” variable had a score of 85%. The variable “openness” had a score of 97.5%. The “effectiveness” variable had a score of 96.6%. The variable “Indiscriminate” had a score of 97.5%. The “efficiency” variable had a 72.5% score. Implementation of academic services based on “Minimum Service Standards” with simple indicators such as “timely, open, not discriminant, efficient, and economical” was categorized as “satisfactory”, and the level of satisfaction with academic services based on the “Minimum Service Standards” among the students was classified as “strongly effective”.</dc:description>
<dc:publisher xml:lang="en">SCAD Independent</dc:publisher>
<dc:date>2023-01-30</dc:date>
<dc:type>info:eu-repo/semantics/article</dc:type>
<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
<dc:format>application/pdf</dc:format>
<dc:identifier>https://journal.scadindependent.org/index.php/jipeuradeun/article/view/764</dc:identifier>
<dc:identifier>10.26811/peuradeun.v11i1.764</dc:identifier>
<dc:source xml:lang="en">Jurnal Ilmiah Peuradeun; Vol. 11 No. 1 (2023): Jurnal Ilmiah Peuradeun; 237-252</dc:source>
<dc:source>2443-2067</dc:source>
<dc:source>2338-8617</dc:source>
<dc:language>eng</dc:language>
<dc:relation>https://journal.scadindependent.org/index.php/jipeuradeun/article/view/764/690</dc:relation>
<dc:relation>https://journal.scadindependent.org/index.php/jipeuradeun/article/view/764/691</dc:relation>
<dc:rights xml:lang="en">Copyright (c) 2023 Muhammad Nur, Andi Ernie Zaenab Musa, Harifuddin Harifuddin, Rasyidah Zainuddin (Author)</dc:rights>
<dc:rights xml:lang="en">https://creativecommons.org/licenses/by-sa/4.0</dc:rights>
</oai_dc:dc>
Sitasi dan pengindeksan
Jumlah menurut tiap indeks pada 13 Nov 2026; setiap indeks menghitung sitasi dengan cara berbeda.
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Sitasi artikel ini
APA 7
Nur, M., Musa, A. E. Z., Harifuddin, H., & Zainuddin, R. (2023). Academic Services Based on Minimal Service Standards at AMI Makassar Maritime Polytechnic. Jurnal Ilmiah Peuradeun, 11(1), 237–252. https://doi.org/10.26811/peuradeun.v11i1.764
Salin
IEEE
M. Nur, A. E. Z. Musa, H. Harifuddin, and R. Zainuddin, “Academic Services Based on Minimal Service Standards at AMI Makassar Maritime Polytechnic,” Jurnal Ilmiah Peuradeun, vol. 11, no. 1, pp. 237–252, 2023, doi: 10.26811/peuradeun.v11i1.764.
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