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Transformation of State Civil Apparatus Learning Task Administration Services through the J-SiLAKON Application

IJCCS (Indonesian Journal of Computing and Cybernetics Systems) · Vol. 18 No. 3 (2024)

DOI
10.22146/ijccs.98298
ISSN
2460-7258, 1978-1520
Published
2024-07-31
Publisher
IndoCEISS in colaboration with Universitas Gadjah Mada, Indonesia.
Language
eng
License
creativecommons.org/licenses/by-sa/4.0

Abstract

The emergence of the Covid-19 pandemic and the progress of industry 4.0. The developments encourage the government to digitize public administration services. The Jember Regency Personnel and Human Resources Development Agency (BKSDM) therefore launched a web-based application named J-SiLAKON (Jember Online Personnel Services System) for study assignments to increase effectiveness and efficiency in providing services, and to encourage good governance. This research examines the effectiveness of the transformation of ASN learning task administration services through J-SiLAKON at the Jember Regency Education Office. By Using a qualitative case study approach, data were collected through semi-structured interviews, passive observation, and primary documentation involving J-SiLAKON operators and staff from the Teachers and Education Personnel Division. The analysis of data involved condensation, presentation, and conclusion drawing, with triangulation to ensure data validity. Results showed that J-SiLAKON is easy to learn, control, understand, and use, thus improving users' proficiency in performing their duties. It provided significant benefits, including faster work, improved employee performance, increased productivity, and more effective administrative services. Overall, the J-SiLAKON application improves the efficiency, productivity and transparency of ASN study assignment administration services at the Education Office, meeting user expectations and improving the performance of the Education office.

Keywords

Collaboration network of the authors

3 authors · 2 co-authorship links

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  • Universitas Islam Negeri Kiai Haji Achmad Siddiq Jember
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
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Co-authorOrganisationJoint articles
Kharisma FitrianiUniversitas Islam Negeri Kiai Haji Achmad Siddiq Jember1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.ugm.ac.id/ijccs/oai, first harvested 26 Okt 2026, last seen 1 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">Transformation of State Civil Apparatus Learning Task Administration Services through the J-SiLAKON Application</dc:title>
	<dc:creator>Fu’adah, Washiqotul</dc:creator>
	<dc:creator>Hidayat, Rofiq</dc:creator>
	<dc:subject xml:lang="en-US"></dc:subject>
	<dc:subject xml:lang="en-US">Administrative Service Transformation, ASN Learning Task, J-SiLAKON Application</dc:subject>
	<dc:description xml:lang="en-US"> The emergence of the Covid-19  pandemic and the progress of industry 4.0. The developments encourage the government to digitize public administration services. The Jember Regency Personnel and Human Resources Development Agency (BKSDM) therefore launched a web-based application named J-SiLAKON (Jember Online Personnel Services System) for study assignments to increase effectiveness and efficiency in providing services, and to encourage good governance. This research examines the effectiveness of the transformation of ASN learning task administration services through J-SiLAKON at the Jember Regency Education Office. By Using a qualitative case study approach, data were collected through semi-structured interviews, passive observation, and primary documentation involving J-SiLAKON operators and staff from the Teachers and Education Personnel Division. The analysis of data involved condensation, presentation, and conclusion drawing, with triangulation to ensure data validity. Results showed that J-SiLAKON is easy to learn, control, understand, and use, thus improving users' proficiency in performing their duties. It provided significant benefits, including faster work, improved employee performance, increased productivity, and more effective administrative services. Overall, the J-SiLAKON application improves the efficiency, productivity and transparency of ASN study assignment administration services at the Education Office, meeting user expectations and improving the performance of the Education office.</dc:description>
	<dc:publisher xml:lang="en-US">IndoCEISS in colaboration with Universitas Gadjah Mada, Indonesia.</dc:publisher>
	<dc:contributor xml:lang="en-US"></dc:contributor>
	<dc:date>2024-07-31</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
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	<dc:identifier>https://journal.ugm.ac.id/ijccs/article/view/98298</dc:identifier>
	<dc:identifier>10.22146/ijccs.98298</dc:identifier>
	<dc:source xml:lang="en-US">IJCCS (Indonesian Journal of Computing and Cybernetics Systems); Vol 18, No 3 (2024): July</dc:source>
	<dc:source>2460-7258</dc:source>
	<dc:source>1978-1520</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.ugm.ac.id/ijccs/article/view/98298/39745</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2024 IJCCS (Indonesian Journal of Computing and Cybernetics Systems)</dc:rights>
	<dc:rights xml:lang="en-US">http://creativecommons.org/licenses/by-sa/4.0</dc:rights>
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