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Open access Jurnal SINTA 2

Accessibility Concerns on COVID-19 Information Websites for Persons with Disability

Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia (JKISKI) · Vol. 7 No. 2 (2022) · pp. 255–271

DOI
10.25008/jkiski.v7i2.677
ISSN
2503-0795, 2548-8740
Published
2022-12-01
Publisher
Jurnal Komuniksi ISKI
License
creativecommons.org/licenses/by-sa/4.0

Abstract

Persons with disabilities are a vulnerable group when obtaining reliable information, particularly during the current Pandemic of COVID-19. This group needs accurate and dependable information related to the effort of prevention, treatment, and other information on the Pandemic. Each 34 provincial government of Indonesia has their own dedicated COVID-19 information websites providing such information to the public. This study attempt to find accessibility issues that would impact a person with disabilities on all 34 COVID-19 websites managed by each respective provincial government. This study uses aXe (https://www.deque.com), an online tool that measures the total accessibility issues, types of issues, and impacts on people with disabilities on a website. Most COVID-19 websites managed by the provincial government have shown many issues, indicating failure to comply with the web content accessibility guidelines. The biggest issue is insufficient color contrasts in elements and images and the absence of illustrative text, which are very important for a person with visual impairment. We also find that level of accessibility is not correlated with the number of visitors.

Collaboration network of the authors

12 authors · 21 co-authorship links · 7 across different organisations

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Padjadjaran University
  • Australian National University
  • Universiti Brunei Darussalam
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Susie PerbawasariPadjadjaran University2
Herlina AgustinPadjadjaran University1
Maudy Rizkiana PoedjadiAffiliation unknown1
Fauzy Akmal MusliminAffiliation unknown1
Ari Agung PrastowoAffiliation unknown1
Arnesa Aynun NajmiAffiliation unknown1
Hecka Athaya ShabrinaAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

This record comes from Crossref (what the publisher deposited), because the journal's own OAI-PMH endpoint could not be harvested.

Metadata source: Crossref API (cadangan, berdasarkan ISSN) https://api.crossref.org/journals/2503-0795/works, first harvested 29 Okt 2026, last seen 1 Nov 2026.
Metadata as oai_dc, converted from Crossref
<oai_dc:dc xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/"><dc:title>Accessibility Concerns on COVID-19 Information Websites for Persons with Disability</dc:title><dc:creator>Hafiar, Hanny</dc:creator><dc:creator>Lukman, Syauqy</dc:creator><dc:creator>Limilia, Putri</dc:creator><dc:creator>Caesarendra, Wahyu</dc:creator><dc:creator>Amin, Kholidil</dc:creator><dc:description>&lt;jats:p&gt;Persons with disabilities are a vulnerable group when obtaining reliable information, particularly during the current Pandemic of COVID-19. This group needs accurate and dependable information related to the effort of prevention, treatment, and other information on the Pandemic. Each 34 provincial government of Indonesia has their own dedicated COVID-19 information websites providing such information to the public. This study attempt to find accessibility issues that would impact a person with disabilities on all 34 COVID-19 websites managed by each respective provincial government. This study uses aXe (https://www.deque.com), an online tool that measures the total accessibility issues, types of issues, and impacts on people with disabilities on a website. Most COVID-19 websites managed by the provincial government have shown many issues, indicating failure to comply with the web content accessibility guidelines. The biggest issue is insufficient color contrasts in elements and images and the absence of illustrative text, which are very important for a person with visual impairment. We also find that level of accessibility is not correlated with the number of visitors.&lt;/jats:p&gt;</dc:description><dc:publisher>Jurnal Komuniksi ISKI</dc:publisher><dc:date>2022-12-01</dc:date><dc:type>info:eu-repo/semantics/article</dc:type><dc:format>application/pdf</dc:format><dc:identifier>https://doi.org/10.25008/jkiski.v7i2.677</dc:identifier><dc:identifier>10.25008/jkiski.v7i2.677</dc:identifier><dc:source>Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia; Vol 7 No 2 (2022); 255-271</dc:source><dc:source>2503-0795</dc:source><dc:source>2548-8740</dc:source><dc:relation>http://www.jurnal-iski.or.id/index.php/jkiski/article/viewFile/677/pdf</dc:relation><dc:rights>https://creativecommons.org/licenses/by-sa/4.0</dc:rights></oai_dc:dc>