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Jurnal SINTA 1

Integrating a Voice of Customer to Create the Customer Needs Quality Function Deployment (CN-QFD) for a Sustainable New Product Development

Operations and Supply Chain Management: An International Journal (2021) · pp. 520–535

DOI
10.31387/oscm0470321
ISSN
2579-9363
Published
2021-09-07
Publisher
OSCM Forum

Collaboration network of the authors

5 authors · 5 co-authorship links · 3 across different organisations

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  • Tokyo Metropolitan University
  • Ricoh (Japan)
  • Sophia University
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
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Co-authorOrganisationJoint articles
Kei KokajiTokyo Metropolitan University1
Takeo KobayashiRicoh (Japan)1
Yacob KhojastehSophia University1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

This record comes from Crossref (what the publisher deposited), because the journal's own OAI-PMH endpoint could not be harvested.

Metadata source: Crossref API (cadangan, berdasarkan ISSN) https://api.crossref.org/journals/2579-9363/works, first harvested 29 Okt 2026, last seen 1 Nov 2026.
Metadata as oai_dc, converted from Crossref 
<oai_dc:dc xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/"><dc:title>Integrating a Voice of Customer to Create the Customer Needs Quality Function Deployment (CN-QFD) for a Sustainable New Product Development</dc:title><dc:creator>Fongsatitkul, Thanyatorn</dc:creator><dc:creator>Kainuma, Yasutaka</dc:creator><dc:publisher>OSCM Forum</dc:publisher><dc:date>2021-09-07</dc:date><dc:type>info:eu-repo/semantics/article</dc:type><dc:identifier>https://doi.org/10.31387/oscm0470321</dc:identifier><dc:identifier>10.31387/oscm0470321</dc:identifier><dc:source>Operations and Supply Chain Management: An International Journal; (2021); 520-535</dc:source><dc:source>2579-9363</dc:source></oai_dc:dc>