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The Continuance Intention of User's Engagement in Multiplayer Video Games based on Uses and Gratifications Theory

Journal of Information Systems Engineering and Business Intelligence · Vol. 4 No. 2 (2018) · pp. 131–138

DOI
10.20473/jisebi.4.2.131-138
ISSN
2443-2555, 2598-6333
Published
2018-10-28
Publisher
Universitas Airlangga
Language
eng

Abstract

One of the key success factors in video game industry, including multiplayer video game (MVG), is the user's continuance intention. The MVG industry runs in a highly competitive market. Users can shift to another game as soon as they discover a slightly inconvenient issue. Thus, maintaining the user's enthusiasm in playing MVG for a long time is challenging for most games. The solution to prolong the users' engagement can be initiated by identifying all factors that facilitate the continuance use of playing MVG. This study applied uses and gratifications theory to examine seven variables (enjoyment, fantasy, escapism, social interaction, social presence, achievement, and self-presentation) and the moderating effects of age and gender on the MVG continuance intention. The data analysis and the model development were tested based on Partial Least Square method using the responses of 453 MVG users. The results revealed that enjoyment, fantasy, social interaction, achievement, and self-presentation significantly affected the continuance intention of playing MVG, with enjoyment being the strongest variable. The result also demonstrated the moderating effect of age and gender on the relation between independent variables and continuance intention. The results and findings offered additional insights into the system development to enhance the information system application.

Keywords

Collaboration network of the authors

40 authors · 85 co-authorship links · 27 across different organisations · showing the 40 most connected

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Universitas Airlangga
  • King Abdulaziz University
  • Diponegoro University
  • Edith Cowan University
  • Kingston University London
  • RMIT University
  • Universiti Teknologi MARA
  • Other organisations
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Army JustitiaUniversitas Airlangga3
Taufik TaufikUniversitas Airlangga3
Michael WangKingston University London2
Ahmad AbareshiRMIT University2
Endah PurwantiUniversitas Airlangga2
Badrus ZamanUniversitas Airlangga2
Ahmad Hoirul BasoriKing Abdulaziz University2
Halim Wildan AwalurahmanUniversitas Airlangga2
Shukor Sanim Mohd FauziUniversiti Teknologi MARA2
Eva HariyantiUniversitas Airlangga2
Sri LestariUniversitas Respati Yogyakarta1
Rini WidyaningrumUniversitas Gadjah Mada1
Farikhin FarikhinDiponegoro University1
Irza Nur FauziDiponegoro University1
Audrey Maximillian HerliUniversitas Airlangga1
Purbandini SoeparmanUniversitas Airlangga1
Vierdy Sulfianto RahmadaniUniversitas Airlangga1
Indah SafarinaUniversitas Airlangga1
Abdulloh FakihUniversitas Airlangga1
Muhammad Zaky ErdiansyahUniversitas Airlangga1
Purbandini PurbandiniUniversitas Airlangga1
Irfan Nur AuliaUniversitas Airlangga1
Indah WerdiningsihUniversitas Airlangga1
Rivanda PutraUniversitas Airlangga1
Lydia WijayaUniversitas Airlangga1
Wahyuri WahyuriUniversitas Airlangga1
Umi AthiyahUniversitas Airlangga1
Yunita NitaUniversitas Airlangga1
Fadel HarrisUniversitas Airlangga1
Ibrahim Hafizhan WitsqaUniversitas Airlangga1
Andi Besse Firdausiah MansurKing Abdulaziz University1
Ersalina TrisnawatiUniversitas Airlangga1
Nouf Atiahallah AlghanmiKing Abdulaziz University1
Kartono KartonoUniversitas Airlangga1
Arya PrasetyaUniversitas Airlangga1
Anindya Wita WisesaUniversitas Airlangga1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://e-journal.unair.ac.id/JISEBI/oai, first harvested 29 Okt 2026, last seen 29 Okt 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">The Continuance Intention of User's Engagement in Multiplayer Video Games based on Uses and Gratifications Theory</dc:title>
	<dc:creator>Puspitasari, Ira</dc:creator>
	<dc:creator>Syahputra, Elzha Odie</dc:creator>
	<dc:creator>Raharjana, Indra Kharisma</dc:creator>
	<dc:creator>Jie, Ferry</dc:creator>
	<dc:subject xml:lang="en-US">continuance intention</dc:subject>
	<dc:subject xml:lang="en-US">multiplayer video game</dc:subject>
	<dc:subject xml:lang="en-US">hedonic information systems</dc:subject>
	<dc:subject xml:lang="en-US">uses and gratifications theory</dc:subject>
	<dc:description xml:lang="en-US">One of the key success factors in video game industry, including multiplayer video game (MVG), is the user's continuance intention. The MVG industry runs in a highly competitive market. Users can shift to another game as soon as they discover a slightly inconvenient issue. Thus, maintaining the user's enthusiasm in playing MVG for a long time is challenging for most games. The solution to prolong the users' engagement can be initiated by identifying all factors that facilitate the continuance use of playing MVG. This study applied uses and gratifications theory to examine seven variables (enjoyment, fantasy, escapism, social interaction, social presence, achievement, and self-presentation) and the moderating effects of age and gender on the MVG continuance intention. The data analysis and the model development were tested based on Partial Least Square method using the responses of 453 MVG users. The results revealed that enjoyment, fantasy, social interaction, achievement, and self-presentation significantly affected the continuance intention of playing MVG, with enjoyment being the strongest variable. The result also demonstrated the moderating effect of age and gender on the relation between independent variables and continuance intention. The results and findings offered additional insights into the system development to enhance the information system application.</dc:description>
	<dc:publisher xml:lang="en-US">Universitas Airlangga</dc:publisher>
	<dc:date>2018-10-28</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://e-journal.unair.ac.id/JISEBI/article/view/9375</dc:identifier>
	<dc:identifier>10.20473/jisebi.4.2.131-138</dc:identifier>
	<dc:source xml:lang="en-US">Journal of Information Systems Engineering and Business Intelligence; Vol. 4 No. 2 (2018): October; 131-138</dc:source>
	<dc:source>2443-2555</dc:source>
	<dc:source>2598-6333</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://e-journal.unair.ac.id/JISEBI/article/view/9375/5667</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2018 The Authors. Published by Universitas Airlangga.</dc:rights>
</oai_dc:dc>