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Outline of the Consumer Dispute Resolution Agency as a Means of Legal Protection: Is it Optimal?

Jambura Law Review · Vol. UME No. 2 (2022) · hlm. 287–312

DOI
10.33756/jlr.v4i2.17840
ISSN
2656-0461, 2654-9255
Terbit
2022-07-22
Penerbit
Universitas Negeri Gorontalo
Bahasa
eng
Lisensi
creativecommons.org/licenses/by-sa/4.0

Abstrak

Consumer protection is an effort to guarantee legal certainty to protect consumer rights. Consumer protection is a government responsibility delegated to the Consumer Dispute Settlement Body. This responsibility is carried out through preventive and repressive efforts. The problem in this research is what is the role of Consumer Dispute Settlement Body in implementing consumer law protection in Central Sulawesi Province. Type of normative-empirical research with a mixed method approach. The analysis was carried out qualitatively-quantitatively, and the results are descriptive-analytic. The research results show that Consumer Dispute Settlement Body's role in consumer legal protection is not maximized because it is influenced by structural, substance, and societal, cultural factors.

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16 penulis · 37 tautan kepenulisan bersama · 13 lintas organisasi

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  • Tadulako University
  • University of Bengkulu
  • Universitas Pasundan
  • Hokkaido University
  • National University of Malaysia
  • Universitas Ichsan Gorontalo
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  • Organisasi berbeda
  • Organisasi sama
  • Afiliasi tidak diketahui
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Rekan penulisOrganisasiArtikel bersama
Zico Junius FernandoUniversity of Bengkulu1
Lestari SinagaAfiliasi tidak diketahui1
Iskandar IskandarAfiliasi tidak diketahui1
Firdaus ArifinUniversitas Pasundan1
Mohammad IkbalTadulako University1
Adiesty Septhiany Prihatiningsih SyamsuddinTadulako University1
Kunihiko YoshidaHokkaido University1
Rafika NurUniversitas Ichsan Gorontalo1
Andi Intan PurnamasariNational University of Malaysia1
Nurul MiqatTadulako University1
Adiguna KharismawanTadulako University1

Afiliasi berasal dari OpenAlex; metadata OAI-PMH jurnal tidak memuatnya. Penulis tanpa ID OpenAlex dicocokkan berdasarkan nama, sehingga dua orang bisa tergabung atau satu orang bisa terpisah.

Sumber metadata: OAI-PMH (metadata jurnal) http://ejurnal.ung.ac.id/index.php/jalrev/oai, pertama di-harvest 9 Nov 2026, terakhir terlihat 9 Nov 2026.
Metadata asli (oai_dc) 
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	<dc:title xml:lang="en-US">Outline of the Consumer Dispute Resolution Agency as a Means of Legal Protection: Is it Optimal?</dc:title>
	<dc:creator>Lasatu, Asri</dc:creator>
	<dc:creator>Jubair, Jubair</dc:creator>
	<dc:creator>Insarullah, Insarullah</dc:creator>
	<dc:creator>Mardin, Nurhayati</dc:creator>
	<dc:creator>Korompot, Ratu Ratna</dc:creator>
	<dc:subject xml:lang="en-US">Legal Protection, Consumer Disputes, Consumer Protection, Business Actors.</dc:subject>
	<dc:description xml:lang="en-US">Consumer protection is an effort to guarantee legal certainty to protect consumer rights. Consumer protection is a government responsibility delegated to the Consumer Dispute Settlement Body. This responsibility is carried out through preventive and repressive efforts. The problem in this research is what is the role of Consumer Dispute Settlement Body in implementing consumer law protection in Central Sulawesi Province. Type of normative-empirical research with a mixed method approach. The analysis was carried out qualitatively-quantitatively, and the results are descriptive-analytic. The research results show that Consumer Dispute Settlement Body's role in consumer legal protection is not maximized because it is influenced by structural, substance, and societal, cultural factors.</dc:description>
	<dc:publisher xml:lang="en-US">Universitas Negeri Gorontalo</dc:publisher>
	<dc:contributor xml:lang="en-US"></dc:contributor>
	<dc:date>2022-07-22</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en-US"></dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://ejurnal.ung.ac.id/index.php/jalrev/article/view/17840</dc:identifier>
	<dc:identifier>10.33756/jlr.v4i2.17840</dc:identifier>
	<dc:source xml:lang="en-US">Jambura Law Review; VOLUME 4 NO. 2 JULY 2022; 287-312</dc:source>
	<dc:source>2656-0461</dc:source>
	<dc:source>2654-9255</dc:source>
	<dc:source>10.33756/jlr.v4i2</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://ejurnal.ung.ac.id/index.php/jalrev/article/view/17840/5792</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2022 Asri Lasatu, Jubair, Insarullah, Nurhayati Mardin, Ratu Ratna Korompot</dc:rights>
	<dc:rights xml:lang="en-US">https://creativecommons.org/licenses/by-sa/4.0</dc:rights>
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