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Jurnal SINTA 2

Owner’s Support, IT Sophistication and IT Adoption in Indonesian Manufacturing SMEs

Journal of ICT Research and Applications (JICTRA) · Vol. 8 No. 3 (2015) · pp. 270–288

DOI
10.5614/itbj.ict.res.appl.2015.8.3.6
ISSN
2338-5499, 2337-5787
Published
2015-03-31
Publisher
DRI - ITB
Language
eng

Abstract

The importance of technology, especially information technology (IT), to businesses is widely accepted. But, different from large enterprises, small and medium enterprises (SMEs) with their limited resources adopted IT slowly. Literature on technology adoption suggests that organizational readiness is one of many factors that determine the adoption of technology. This paper relates IT adoption in Indonesian manufacturing SMEs with their IT readiness represented by owners support and IT sophistication they have. In this paper, the variety of IT adoption by SMEs was explored using business process approach. The support from SMEs owner represented by owner’s IT knowledge and resource allocation. IT sophistication included management level supported by IT, IT skill and IT innovativeness of SMEs staff. Three propositions were formulated and explored using data collected from 320 SMEs. Using cluster analysis, these SMEs were classified into five type of IT adoption based on three business focus (supplier, internal and customer): early adoption, internal focus adoption, customer focus adoption, internal-customer focus adoption and balanced adoption. The results suggests wider IT adoption requires greater support from the owner and higher IT sophistication.

Collaboration network of the authors

13 authors · 23 co-authorship links · 7 across different organisations

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Bandung Institute of Technology
  • Telkom University
  • Diponegoro University
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Hotma Antoni HutahaeanBandung Institute of Technology2
Angra BramagaraBandung Institute of Technology1
Leksananto GondodiwiryoBandung Institute of Technology1
Tota SimatupangBandung Institute of Technology1
Destina Ratna Asih Khodijah KadarsahBandung Institute of Technology1
Budhi PrihartonoBandung Institute of Technology1
Atya Nur AishaTelkom University1
Joe MonangBandung Institute of Technology1
Taufan Fadhilah IskandarTelkom University1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journals.itb.ac.id/index.php/jictra/oai, first harvested 26 Okt 2026, last seen 26 Okt 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">Owner’s Support, IT Sophistication and IT Adoption in Indonesian Manufacturing SMEs</dc:title>
	<dc:creator>Saptadi, Singgih</dc:creator>
	<dc:creator>Sudirman, Iman</dc:creator>
	<dc:creator>Samadhi, T.M.A Ari</dc:creator>
	<dc:creator>Govindaraju, Rajesri</dc:creator>
	<dc:description xml:lang="en-US">The importance of technology, especially information technology (IT), to businesses is widely accepted. But, different from large enterprises, small and medium enterprises (SMEs) with their limited resources adopted IT slowly. Literature on technology adoption suggests that organizational readiness is one of many factors that determine the adoption of technology. This paper relates IT adoption in Indonesian manufacturing SMEs with their IT readiness represented by owners support and IT sophistication they have. In this paper, the variety of IT adoption by SMEs was explored using business process approach. The support from SMEs owner represented by owner’s IT knowledge and resource allocation. IT sophistication included management level supported by IT, IT skill and IT innovativeness of SMEs staff. Three propositions were formulated and explored using data collected from 320 SMEs. Using cluster analysis, these SMEs were classified into five type of IT adoption based on three business focus (supplier, internal and customer): early adoption, internal focus adoption, customer focus adoption, internal-customer focus adoption and balanced adoption. The results suggests wider IT adoption requires greater support from the owner and higher IT sophistication.</dc:description>
	<dc:publisher xml:lang="en-US">DRI - ITB</dc:publisher>
	<dc:date>2015-03-31</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
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	<dc:type xml:lang="en-US">Peer-reviewed Article</dc:type>
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	<dc:identifier>https://journals.itb.ac.id/index.php/jictra/article/view/396</dc:identifier>
	<dc:identifier>10.5614/itbj.ict.res.appl.2015.8.3.6</dc:identifier>
	<dc:source xml:lang="en-US">Journal of ICT Research and Applications; Vol. 8 No. 3 (2015); 270-288</dc:source>
	<dc:source>2338-5499</dc:source>
	<dc:source>2337-5787</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journals.itb.ac.id/index.php/jictra/article/view/396/907</dc:relation>
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