Melola Discovery

← Melola Discovery

Open access Jurnal

The Paradox of Electronic Mediation in Divorce Cases in Indonesia: A Socio-Legal and Maqāṣid al-Sharīʿah Analysis of Digital Justice in Religious Courts

Kalosara: Family Law Review · Vol. 6 No. 2 (2026) · pp. 189–209

DOI
10.31332/kalosara.v6i2.15633
ISSN
2807-2162, 2807-3177
Published
2026-09-26
Publisher
Institut Agama Islam Negeri Kendari
License
creativecommons.org/licenses/by-sa/4.0

Abstract

The Indonesian judicial system's digital transformation has seen considerable progress as a result of the introduction of electronic mediation (e-mediation), as set out in Supreme Court Regulation No. 3 of 2022 on Electronic Mediation in Court. This regulation represents a shift from traditional mediation to one that is based on technology and places a strong emphasis on efficiency, flexibility, and accessibility. Yet, alongside these benefits there exists a fundamental paradox between technology-based procedural justice and substantive justice, since the latter requires a high degree of empathy, reconciliation, and the safeguarding of family values. The purpose of this study is to critically examine this paradox using a socio-legal approach that takes into account the aspects of digital justice, Indonesian legal principles, and maqashid al-sharia. The research data were collected by means of a review of international literature as well as through interviews with judges and mediators from the Religious Courts. The findings indicate that e-mediation improves efficiency and access to justice in an instrumental manner, but has the potential, in terms of substance, to lower the quality of reconciliation because of limited emotional interaction, the risk of breaches of confidentiality, and digital inequality. This study proposes a Maqashid-Based Integrative Model of E-Mediation as a conceptual framework which balances digital efficiency with substantive justice. It is shown that the success of the digital transformation of the judiciary depends not only on technological innovation but also on the legal system's ability to preserve the ethical, psychological, and religious aspects in the resolution of family disputes. The study makes a contribution by suggesting a maqāṣid-based model that incorporates digital efficiency, legal certainty, confidentiality, empathy, and family reconciliation into e-mediation practice. Keywords: Digital Justice; E-Mediation; Islamic Family Law; Islah; Maqashid al-Sharia; Religious Courts.

Collaboration network of the authors

6 authors · 15 co-authorship links · 9 across different organisations

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Universitas Islam Negeri Mahmud Yunus Batusangkar
  • Universitas Negeri Padang
  • Islamic Azad University, Marvdasht
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

This record comes from Crossref (what the publisher deposited), because the journal's own OAI-PMH endpoint could not be harvested.

Metadata source: Crossref API (cadangan, berdasarkan ISSN) https://api.crossref.org/journals/2807-2162/works, first harvested 29 Okt 2026, last seen 29 Okt 2026.
Metadata as oai_dc, converted from Crossref
<oai_dc:dc xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/"><dc:title>The Paradox of Electronic Mediation in Divorce Cases in Indonesia:  A Socio-Legal and Maqāṣid al-Sharīʿah Analysis of Digital Justice in Religious Courts</dc:title><dc:creator>Syamsuar, Syamsul Bahri</dc:creator><dc:creator>Nurjanah</dc:creator><dc:creator>Yasrizal</dc:creator><dc:creator>Elimartati</dc:creator><dc:creator>Sri Yunarti</dc:creator><dc:creator>Marzieh Yari Zanganeh</dc:creator><dc:description>&lt;jats:p&gt;The Indonesian judicial system's digital transformation has seen considerable progress as a result of the introduction of electronic mediation (e-mediation), as set out in Supreme Court Regulation No. 3 of 2022 on Electronic Mediation in Court. This regulation represents a shift from traditional mediation to one that is based on technology and places a strong emphasis on efficiency, flexibility, and accessibility. Yet, alongside these benefits there exists a fundamental paradox between technology-based procedural justice and substantive justice, since the latter requires a high degree of empathy, reconciliation, and the safeguarding of family values. The purpose of this study is to critically examine this paradox using a socio-legal approach that takes into account the aspects of digital justice, Indonesian legal principles, and maqashid al-sharia. The research data were collected by means of a review of international literature as well as through interviews with judges and mediators from the Religious Courts. The findings indicate that e-mediation improves efficiency and access to justice in an instrumental manner, but has the potential, in terms of substance, to lower the quality of reconciliation because of limited emotional interaction, the risk of breaches of confidentiality, and digital inequality. This study proposes a Maqashid-Based Integrative Model of E-Mediation as a conceptual framework which balances digital efficiency with substantive justice. It is shown that the success of the digital transformation of the judiciary depends not only on technological innovation but also on the legal system's ability to preserve the ethical, psychological, and religious aspects in the resolution of family disputes. The study makes a contribution by suggesting a maqāṣid-based model that incorporates digital efficiency, legal certainty, confidentiality, empathy, and family reconciliation into e-mediation practice.
Keywords: Digital Justice; E-Mediation; Islamic Family Law; Islah; Maqashid al-Sharia; Religious Courts.&lt;/jats:p&gt;</dc:description><dc:publisher>Institut Agama Islam Negeri Kendari</dc:publisher><dc:date>2026-09-26</dc:date><dc:type>info:eu-repo/semantics/article</dc:type><dc:format>application/pdf</dc:format><dc:identifier>https://doi.org/10.31332/kalosara.v6i2.15633</dc:identifier><dc:identifier>10.31332/kalosara.v6i2.15633</dc:identifier><dc:source>KALOSARA: Family Law Review; Vol 6 No 2 (2026); 189-209</dc:source><dc:source>2807-2162</dc:source><dc:source>2807-3177</dc:source><dc:relation>https://ejournal.iainkendari.ac.id/index.php/kalosara/article/download/15633/4229</dc:relation><dc:rights>https://creativecommons.org/licenses/by-sa/4.0</dc:rights></oai_dc:dc>