Jurnal SINTA 2
Analisis Usability Pada Website Universitas Brawijaya Dengan Heuristic Evaluation
Jurnal Teknologi Informasi dan Ilmu Komputer (JTIIK) · Vol. 3 No. 3 (2016) · pp. 188–192
- ISSN
- 2528-6579, 2355-7699
- Published
- 2016-09-08
- Publisher
- Fakultas Ilmu Komputer, Universitas Brawijaya
- Language
- en
Abstract
AbstrakUsability merupakan sejauh mana kelayakan suatu sistem berdasarkan efektivitas, efisiensi, dan satisfaction pada konteks tertentu. Pentingnya usability untuk mengukur kualitas kelayakan suatu sistem yang mengarah pada beberapa metode pengujian. Website resmi Universitas Brawijaya dengan domain ub.ac.id adalah media informasi online yang berisikan informasi tentang UB. Berdasarkan Pelayanan Informasi dan Komplain (PIDK) UB terdapat keluhan tentang dokumentasi resmi UB yang belum diperbarui, selain itu menurut Pusat Jaminan Mutu belum terdapat adanya standar khusus, dan TIK UB belum pernah melakukan evaluasi website. Oleh karena itu, dibutuhkan evaluasi usability untuk mengetahui permasalahan yang ada pada sistem dan supaya mencapai tujuan tertentu secara efektif, efisien, dan mencapai kepuasan user. Berdasarkan permasalahan tersebut, maka diangkatlah penelitian dengan judul Analisis Usability pada Website Universitas Brawijaya dengan Heuristic Evaluation (HE). HE adalah metode untuk mencari masalah usability dengan Nielsen’s heuristic dengan melibatkan para ahli.Penelitian dimulai dengan melakukan pengumpulan data, pengujian website, dan analisis hasil heuristik dan uji preferensi user. Dengan berpedoman pada sekumpulan heuristik, para ahli mencari dan menilai usability pada website UB. Kemudian uji preferensi user dengan PSSUQ juga dilakukan untuk mengetahui respon user umum terhadap website UB, dan didapatkan hasil berupa perbandingan hasil analisis antara HE dengan uji preferensi user.Kata kunci: Usability, Heuristic Evaluation, Uji Preferensi UserAbstractUsability is part of user experience to know how properness a system based on effectiveness, efficiency, and satisfaction in specific context. The importance of usability is to measure quality of a system which tends to evaluation methods. Official website of University of Brawijaya (ub.ac.id) is online media containing information regarding to UB. Based on the problems such as complaint about official documentation that has not been updated, no specific standard for the website, UB website has never been evaluated. Thus, it is a necessary to do usability evaluation to know defects in the system and to achieve better in terms of effectiveness, efficiency, and user satisfaction. Based on the problems mentioned, this research is named Analysis of Usability on Official Website University of Brawijaya using Heuristics Evaluation. HE is a method to look for usability defects by involving expert perspectives.Research starts from collecting data, evaluating data, and analyzing result of evaluations. Heuristics evaluation is a method to look for usability defects/problems using Nielsen’s heuristic by involving experts as evaluators in this research. Then, User Preference Evaluation with PSSUQ is needed to know responses of general users about UB website. From the result, it will be obtained and mapped result from Heuristic Evaluation and user preference testing concerning usability.Keywords: Usability, Heuristic Evaluation, User Preferences Testing
Collaboration network of the authors
25 authors · 50 co-authorship links
Hover or tap a name to highlight its co-authors. Double-click to open the author's page.
- University of Brawijaya
- Affiliation unknown
- Different organisations
- Same organisation
- Affiliation unknown
- Thicker line = more joint articles · bigger circle = more articles
Show as table
| Co-author | Organisation | Joint articles |
|---|---|---|
| Muhammad Aminul Akbar | University of Brawijaya | 3 |
| Agi Putra Kharisma | University of Brawijaya | 3 |
| Admaja Dwi Herlambang | University of Brawijaya | 2 |
| Satrio Hadi Wijoyo | University of Brawijaya | 2 |
| Dicky Pujakesuma | Affiliation unknown | 2 |
| Ridho Fadhlurrahman | University of Brawijaya | 1 |
| Savira Fahrunisa | University of Brawijaya | 1 |
| Retno Indah Rokhmawati | University of Brawijaya | 1 |
| Yhouga Beta Evantio | University of Brawijaya | 1 |
| Yusi Tyroni Mursityo | University of Brawijaya | 1 |
| Salma Nada Safira | University of Brawijaya | 1 |
| Satrio Agung Wicaksono | University of Brawijaya | 1 |
| Pradiptya Kahvi Sugiharto | University of Brawijaya | 1 |
| Rizal Setya Perdana | University of Brawijaya | 1 |
| Multohadi Hamzaturrazak | University of Brawijaya | 1 |
| Abdul Jabbar | University of Brawijaya | 1 |
| Raihan Fikri Brilliansyach | University of Brawijaya | 1 |
| Jasmine Prigel Palupi Prasojo | University of Brawijaya | 1 |
| Lintang Trisnadi | Affiliation unknown | 1 |
| Intan Sartika Eris Maghfiroh | Affiliation unknown | 1 |
| Lintang Trisnadi | University of Brawijaya | 1 |
| Intan Sartika Eris Maghfiroh | University of Brawijaya | 1 |
Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.