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Penerapan Prinsip Transparansi Dalam Pelayanan Publik (Studi Pada Dinas Kependudukan Dan Pencatatan Sipil Kota Kendari)

REZ PUBLICA : Jurnal Administrasi Negara, Politik-Pemerintahan & Hubungan Internasional · Vol. 6 No. 4 (2021) · pp. 83–94

DOI
10.33772/rzp.v6i4.16707
ISSN
2460-058X
Published
2021-02-09
Publisher
Laboratorium Ilmu Administrasi Negara Universitas Halu Oleo
Language
eng
License
creativecommons.org/licenses/by/4.0

Abstract

This study aims to describe the implementation of the principle of transparency in public services at the Department of Population and Civil Registration of Kendari City. The method used in this research is a descriptive qualitative method by means of observation, interviews and documentation. The results of this study indicate that the application of the principle of transparency in public services at the Kendari City Population and Civil Registry Service is generally good which includes 5 indicators, namely procedures, officers or authorized officials, service promises, reliability, and responsiveness. although there are still 3 indicators that are missing. satisfying namely belief, empathy, and tangibility. In addition, public services at the Kendari City Population and Civil Registration Service are still not optimal, especially the problem of timeliness.

Keywords

Collaboration network of the authors

40 authors · 121 co-authorship links · 16 across different organisations · showing the 40 most connected

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Universitas Halu Oleo
  • Institut Agama Islam Negeri Kendari
  • Indonesia Open University
  • Universitas Pasundan
  • National Research and Innovation Agency
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Arifin UthaUniversitas Halu Oleo7
La TarifuUniversitas Halu Oleo5
Muhammad BasriAffiliation unknown5
Sartono SartonoUniversitas Halu Oleo5
Liwaul LiwaulUniversitas Halu Oleo4
Nurjannah NurjannahInstitut Agama Islam Negeri Kendari4
Zulfiah LarisuUniversitas Halu Oleo3
Eko HariantoIndonesia Open University3
Yaya MulyanaUniversitas Pasundan2
Jamal JamalAffiliation unknown2
Abraham RahmanAffiliation unknown2
Nurlansi NurlansiAffiliation unknown2
Syamsul AlamAffiliation unknown2
Jamal BakeAffiliation unknown2
Taufik TaufikNational Research and Innovation Agency2
La ManguntaraAffiliation unknown2
Abbas AbbasInstitut Agama Islam Negeri Kendari1
Kalianantri KalianantriInstitut Agama Islam Negeri Kendari1
Kuraedah KuraedahInstitut Agama Islam Negeri Kendari1
Samrin SamrinInstitut Agama Islam Negeri Kendari1
Moh. Yahya ObaidInstitut Agama Islam Negeri Kendari1
Iin Aulia UtamiInstitut Agama Islam Negeri Kendari1
Sitti FauziahInstitut Agama Islam Negeri Kendari1
Fatirawahidah FatirawahidahInstitut Agama Islam Negeri Kendari1
Mudzakkir MudzakkirInstitut Agama Islam Negeri Kendari1
Asmal Randi AndaUniversitas Halu Oleo1
Muh Najib HussainUniversitas Halu Oleo1
Amin TundaUniversitas Halu Oleo1
Mohammad RahmansyahAffiliation unknown1
Muh. YusufUniversitas Halu Oleo1
La Ode AslimUniversitas Halu Oleo1
La Ode Muhammad ElwanAffiliation unknown1
Erni QomariyahAffiliation unknown1
Sarpin SarpinUniversitas Halu Oleo1
Sarmadan SarmadanUniversitas Halu Oleo1
Faturachman Alputra SudirmanUniversitas Halu Oleo1
Muhammad RajabUniversitas Halu Oleo1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://ojs.uho.ac.id/index.php/rezpublica/oai, first harvested 31 Okt 2026, last seen 1 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">Penerapan Prinsip Transparansi Dalam Pelayanan Publik (Studi Pada Dinas Kependudukan Dan Pencatatan Sipil Kota Kendari)</dc:title>
	<dc:creator>Alimudin, Alimudin</dc:creator>
	<dc:creator>Jopang, Jopang</dc:creator>
	<dc:creator>Aminuddin, Aminuddin</dc:creator>
	<dc:subject xml:lang="en-US">public administration</dc:subject>
	<dc:subject xml:lang="en-US">transparency principle, public service.</dc:subject>
	<dc:description xml:lang="en-US">This study aims to describe the implementation of the principle of transparency in public services at the Department of Population and Civil Registration of Kendari City. The method used in this research is a descriptive qualitative method by means of observation, interviews and documentation. The results of this study indicate that the application of the principle of transparency in public services at the Kendari City Population and Civil Registry Service is generally good which includes 5 indicators, namely procedures, officers or authorized officials, service promises, reliability, and responsiveness. although there are still 3 indicators that are missing. satisfying namely belief, empathy, and tangibility. In addition, public services at the Kendari City Population and Civil Registration Service are still not optimal, especially the problem of timeliness.</dc:description>
	<dc:publisher xml:lang="en-US">Laboratorium Ilmu Administrasi Negara Universitas Halu Oleo</dc:publisher>
	<dc:contributor xml:lang="en-US"></dc:contributor>
	<dc:date>2021-02-09</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en-US">Peer-reviewed Article</dc:type>
	<dc:type xml:lang="en-US">qualitative methods</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://ojs.uho.ac.id/index.php/rezpublica/article/view/16707</dc:identifier>
	<dc:identifier>10.33772/rzp.v6i4.16707</dc:identifier>
	<dc:source xml:lang="en-US">REZ PUBLICA : Jurnal Administrasi Negara, Politik-Pemerintahan &amp; Hubungan Internasional; Vol 6, No 4 (2020): Desember-Februari; 83-94</dc:source>
	<dc:source>2460-058X</dc:source>
	<dc:source>10.33772/rzp.v6i4</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://ojs.uho.ac.id/index.php/rezpublica/article/view/16707/pdf</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2021 Alimudin Alimudin, Jopang Jopang, Aminuddin Aminuddin</dc:rights>
	<dc:rights xml:lang="en-US">http://creativecommons.org/licenses/by/4.0</dc:rights>
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