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Perilaku Birokrasi Dalam Peningkatan Kualitas Pelayanan Publik Pada Kantor Lurah Kambu Kota Kendari

REZ PUBLICA : Jurnal Administrasi Negara, Politik-Pemerintahan & Hubungan Internasional · Vol. 7 No. 3 (2021) · pp. 111–120

DOI
10.33772/rzp.v7i3.22778
ISSN
2460-058X
Published
2021-11-27
Publisher
Laboratorium Ilmu Administrasi Negara Universitas Halu Oleo
Language
eng
License
creativecommons.org/licenses/by/4.0

Abstract

The research is aimed to know the behavior of Bureaucracy In Improving Quality of Care Public on Office Lurah Kambu, District of Kambu City Kendari. Informants in penelitian it is numbered 6 people consisting of informants keys numbered 1 as Lurah Kambu city of Kendari, informant main numbered 1 as Sekertari Lurah, informants both amounted to 2 people as employees / staff k antor Lurah Kambu informant three numbered 2 people as a community that Have Problems ministry 2. The data obtained from the study is a good form of primary data and the data of secondary will be analyzed by descriptive qualitative. Results of the study is to show the behavior of the bureaucracy in the Improvement of the quality of service of the Public maintain and improved in giving out the behavior of the bureaucracy in the service of the public to the public so that the service remains running effectively, matter is seen from the quality of service of the public who are already giving out the services that the maximum and produce a quality of service that is effective. In the quality of service for Public Office Lurah Kambu, District of Kambu City K endari relatively quite good, things have proved of the five principles of service.

Keywords

Collaboration network of the authors

40 authors · 101 co-authorship links · 11 across different organisations · showing the 40 most connected

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Universitas Halu Oleo
  • Institut Agama Islam Negeri Kendari
  • Universitas Muhammadiyah Parepare
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Mustakim MustakimUniversitas Muhammadiyah Parepare4
Sahrun SahrunAffiliation unknown3
Nurjannah NurjannahInstitut Agama Islam Negeri Kendari3
Wempy BangaAffiliation unknown3
Makmur KambolongUniversitas Halu Oleo3
Arifin UthaUniversitas Halu Oleo3
Muhammad BasriAffiliation unknown2
Jamal BakeAffiliation unknown2
Ninik Endang PurwatiAffiliation unknown2
Rahman RahmanAffiliation unknown2
Faturachman Aputra SudirmanAffiliation unknown1
Elfira Iman SariUniversitas Halu Oleo1
Muhammad YusufUniversitas Halu Oleo1
Ayi Nur FauziahUniversitas Halu Oleo1
Junian FebrianiAffiliation unknown1
Waode Srijuna RamayanaAffiliation unknown1
Imran HusenAffiliation unknown1
Syahri Nehru HusainAffiliation unknown1
Andi Izmuwardana ManggabaraniAffiliation unknown1
Adrian TawaiUniversitas Halu Oleo1
Al Asrin RahmanAffiliation unknown1
Jopang JopangUniversitas Halu Oleo1
Nirwati NirwatiAffiliation unknown1
Basri BasriAffiliation unknown1
Fitriana FitrianaAffiliation unknown1
Aminuddin AminuddinInstitut Agama Islam Negeri Kendari1
Clara NellaAffiliation unknown1
Musrifa MusrifaAffiliation unknown1
Nurul HikmaAffiliation unknown1
Saidin SaidinUniversitas Halu Oleo1
Idul AhirudinAffiliation unknown1
isran museAffiliation unknown1
Muh Maulana AlisyaputraAffiliation unknown1
hilman gilang ramadhanAffiliation unknown1
wa yanti wa yantiAffiliation unknown1
Nihlah Zharvina ZharvinaAffiliation unknown1
Muhammad Nur HaldinAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://ojs.uho.ac.id/index.php/rezpublica/oai, first harvested 31 Okt 2026, last seen 31 Okt 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">Perilaku Birokrasi Dalam Peningkatan Kualitas Pelayanan Publik Pada Kantor Lurah Kambu Kota Kendari</dc:title>
	<dc:creator>Nega, Robinus</dc:creator>
	<dc:creator>Amir, Muhammad</dc:creator>
	<dc:creator>Abdullah, Akhyar</dc:creator>
	<dc:subject xml:lang="en-US">Public Administration</dc:subject>
	<dc:subject xml:lang="en-US">Behavior Of The Bureaucracy; Quality Of Service Of Public</dc:subject>
	<dc:description xml:lang="en-US">The research is aimed to know the behavior of Bureaucracy In Improving Quality of Care Public on Office Lurah Kambu, District of Kambu City Kendari. Informants in penelitian it is numbered 6 people consisting of informants keys numbered 1 as Lurah Kambu city of Kendari, informant main numbered 1 as Sekertari Lurah, informants both amounted to 2 people as employees / staff k antor Lurah Kambu informant three numbered 2 people as a community that Have Problems ministry 2. The data obtained from the study is a good form of primary data and the data of secondary will be analyzed by descriptive qualitative. Results of the study is to show the behavior of the bureaucracy in the Improvement of the quality of service of the Public maintain and improved in giving out the behavior of the bureaucracy in the service of the public to the public so that the service remains running effectively, matter is seen from the quality of service of the public who are already giving out the services that the maximum and produce a quality of service that is effective. In the quality of service for Public Office Lurah Kambu , District of Kambu City K endari relatively quite good, things have proved of the five principles of service.</dc:description>
	<dc:publisher xml:lang="en-US">Laboratorium Ilmu Administrasi Negara Universitas Halu Oleo</dc:publisher>
	<dc:contributor xml:lang="en-US"></dc:contributor>
	<dc:date>2021-11-27</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en-US">Peer-reviewed Article</dc:type>
	<dc:type xml:lang="en-US">Qualitative Method</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://ojs.uho.ac.id/index.php/rezpublica/article/view/22778</dc:identifier>
	<dc:identifier>10.33772/rzp.v7i3.22778</dc:identifier>
	<dc:source xml:lang="en-US">REZ PUBLICA : Jurnal Administrasi Negara, Politik-Pemerintahan &amp; Hubungan Internasional; Vol 7, No 3 (2021): September - November; 111-120</dc:source>
	<dc:source>2460-058X</dc:source>
	<dc:source>10.33772/rzp.v7i3</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://ojs.uho.ac.id/index.php/rezpublica/article/view/22778/pdf</dc:relation>
	<dc:relation>https://ojs.uho.ac.id/index.php/rezpublica/article/downloadSuppFile/22778/4098</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2020 Robin Nega, Muhammad Amir, Suryani BB</dc:rights>
	<dc:rights xml:lang="en-US">http://creativecommons.org/licenses/by/4.0</dc:rights>
</oai_dc:dc>