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Jurnal SINTA 2

Analisis dan Evaluasi Pengalaman Pengguna PaTik Bali dengan Metode User Experience Questionnaire (UEQ)

Jurnal Teknologi Informasi dan Ilmu Komputer (JTIIK) · Vol. 8 No. 2 (2021) · pp. 217–226

DOI
10.25126/jtiik.2020762763
ISSN
2528-6579, 2355-7699
Published
2021-03-25
Publisher
Fakultas Ilmu Komputer, Universitas Brawijaya
Language
id

Abstract

PaTik Bali merupakan aplikasi keyboard virtual berbasis mobile. Keyboard PaTik berfungsi menulis aksara Bali. PaTik memiliki fitur autocorrection sesuai dengan pasang pageh aksara bali. Pada google playstore, jumlah perangkat terinstall lebih dari 89.000 perangkat mobile. Dalam penelitian ini ingin diketahui tingkat kenyamanan pengguna dari segi User Experience. Maka dalam penelitian ini dilakukan evaluasi pengalaman pengguna PaTik Bali. Evaluasi dilakukan dengan metode User Experience Questionnaire (UEQ). Kelengkapan aspek, yaitu attractiveness, pragmatic quality dan hedonic quality menjadi keunggulan User Experience Questionnaire (UEQ). Selain itu, sudah disedikan Data Analysist Tool dalam format excel untuk memudahkan pengukuran User Experience Questionnaire (UEQ). Evaluasi dilakukan pada suatu populasi yang berjumlah 34 data. Evaluasi User Experience Questionnaire (UEQ) memiliki penilaian yang baik. Daya tarik memiliki nilai rata-rata 1.8, kejelasan memiliki nilai 1.7, Efisiensi memiliki nilai 1.6, Ketepatan memiliki nilai 1.7, Stimulasi memiliki nilai 2, dan Kebaruan memiliki nilai 1.3. Hasil analisa untuk kualitas pragmatic dan hedonis pun memiliki penilaian yang baik masing-masing memiliki nilai rata-rata 1.72 dan 1.73. Dan analisa benchmark juga memberikan nilai 1.73 yang dikatakan baik. Analisa dengan menggunakan UEQ menunjukkan user experience dari pengguna PaTik Bali dapat dikatakan baik dengan nilai rata-rata diatas 1. AbstractPaTik Bali is a mobile-based virtual keyboard application. PaTik keyboard functions to write Balinese script. PaTik has an autocorrection feature in accordance with the Balinese script. On the Google Play Store, the number of devices installed is more than 89,000 mobile. In this study, we want to know the level of user comfort in terms of User Experience. So in this study an evaluation of the experience of PaTik Bali users was conducted. The evaluation was carried out using the User Experience Questionnaire (UEQ) method. Completeness of aspects, namely attractiveness, pragmatic quality and hedonic quality are the advantages of User Experience Questionnaire (UEQ). In addition, Data Analysis Tool has been provided in Excel format to facilitate the measurement of User Experience Questionnaire (UEQ). The evaluation was carried out on a population of 34 data. The User Experience Questionnaire (UEQ) evaluation has a good rating. Attraction has an average value of 1.8, clarity has a value of 1.7, Efficiency has a value of 1.6, Accuracy has a value of 1.7, Stimulation has a value of 2, and Novelty has a value of 1.3. The analysis results for pragmatic and hedonic quality also have good ratings, each having an average value of 1.72 and 1.73. And benchmark analysis also gives a value of 1.73 which is said to be good. Analysis using UEQ shows that the user experience of PaTik Bali users can be said to be good with an average value above 1.

Collaboration network of the authors

19 authors · 41 co-authorship links · 12 across different organisations

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Universitas Pendidikan Ganesha
  • Institut Teknologi Sepuluh Nopember
  • Udayana University
  • Institut Bisnis dan Teknologi Indonesia
  • University of National Education
  • Australian National University
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
PasnurInstitut Teknologi Sepuluh Nopember1
Gus Nanang SyaifuddinInstitut Teknologi Sepuluh Nopember1
Ketut Agus SeputraUniversitas Pendidikan Ganesha1
Ni Luh Putu Risma DewiUniversitas Pendidikan Ganesha1
I Ketut PurnamawanUniversitas Pendidikan Ganesha1
Ni Wayan MartiAffiliation unknown1
Ngakan Made Krisna SedanaAffiliation unknown1
I Ketut Resika ArthanaAffiliation unknown1
Ngakan Made Krisna SedanaUniversitas Pendidikan Ganesha1
I Ketut Resika ArthanaUniversitas Pendidikan Ganesha1
I Putu Gede Hendra SuputraUdayana University1
Cokorda PramarthaAffiliation unknown1
Madek Jeani PurnamaUniversity of National Education1
I Wayan ArkaAustralian National University1
Ni Luh WatiniasihUdayana University1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://jtiik.ub.ac.id/index.php/jtiik/en/oai, first harvested 27 Okt 2026, last seen 1 Nov 2026.
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	<dc:title xml:lang="id">Analisis dan Evaluasi Pengalaman Pengguna PaTik Bali dengan Metode User Experience Questionnaire (UEQ)</dc:title>
	<dc:creator xml:lang="id">Wijaya, I Nyoman Saputra Wahyu</dc:creator>
	<dc:creator xml:lang="id">Santika, Putu Praba</dc:creator>
	<dc:creator xml:lang="id">Iswara, Ida Bagus Ary Indra</dc:creator>
	<dc:creator xml:lang="id">Arsana, I Nyoman Alit</dc:creator>
	<dc:description xml:lang="id">PaTik Bali merupakan aplikasi keyboard virtual berbasis mobile. Keyboard PaTik berfungsi menulis aksara Bali. PaTik memiliki fitur autocorrection sesuai dengan pasang pageh aksara bali. Pada google playstore, jumlah perangkat terinstall lebih dari 89.000 perangkat mobile. Dalam penelitian ini ingin diketahui tingkat kenyamanan pengguna dari segi User Experience. Maka dalam penelitian ini dilakukan evaluasi pengalaman pengguna PaTik Bali. Evaluasi dilakukan dengan metode User Experience Questionnaire (UEQ). Kelengkapan aspek, yaitu attractiveness, pragmatic quality dan hedonic quality menjadi keunggulan User Experience Questionnaire (UEQ). Selain itu, sudah disedikan Data Analysist Tool dalam format excel untuk memudahkan pengukuran User Experience Questionnaire (UEQ). Evaluasi dilakukan pada suatu populasi yang berjumlah 34 data. Evaluasi User Experience Questionnaire (UEQ) memiliki penilaian yang baik. Daya tarik memiliki nilai rata-rata 1.8, kejelasan memiliki nilai 1.7, Efisiensi memiliki nilai 1.6, Ketepatan memiliki nilai 1.7, Stimulasi memiliki nilai 2, dan Kebaruan memiliki nilai 1.3. Hasil analisa untuk kualitas pragmatic dan hedonis pun memiliki penilaian yang baik masing-masing memiliki nilai rata-rata 1.72 dan 1.73. Dan analisa benchmark juga memberikan nilai 1.73 yang dikatakan baik. Analisa dengan menggunakan UEQ menunjukkan user experience dari pengguna PaTik Bali dapat dikatakan baik dengan nilai rata-rata diatas 1. AbstractPaTik Bali is a mobile-based virtual keyboard application. PaTik keyboard functions to write Balinese script. PaTik has an autocorrection feature in accordance with the Balinese script. On the Google Play Store, the number of devices installed is more than 89,000 mobile. In this study, we want to know the level of user comfort in terms of User Experience. So in this study an evaluation of the experience of PaTik Bali users was conducted. The evaluation was carried out using the User Experience Questionnaire (UEQ) method. Completeness of aspects, namely attractiveness, pragmatic quality and hedonic quality are the advantages of User Experience Questionnaire (UEQ). In addition, Data Analysis Tool has been provided in Excel format to facilitate the measurement of User Experience Questionnaire (UEQ). The evaluation was carried out on a population of 34 data. The User Experience Questionnaire (UEQ) evaluation has a good rating. Attraction has an average value of 1.8, clarity has a value of 1.7, Efficiency has a value of 1.6, Accuracy has a value of 1.7, Stimulation has a value of 2, and Novelty has a value of 1.3. The analysis results for pragmatic and hedonic quality also have good ratings, each having an average value of 1.72 and 1.73. And benchmark analysis also gives a value of 1.73 which is said to be good. Analysis using UEQ shows that the user experience of PaTik Bali users can be said to be good with an average value above 1.</dc:description>
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	<dc:date>2021-03-25</dc:date>
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	<dc:source xml:lang="id">Jurnal Teknologi Informasi dan Ilmu Komputer; Vol 8 No 2: April 2021; 217-226</dc:source>
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