Melola Discovery

← Melola Discovery

Jurnal SINTA 2

Perancangan User Experience Aplikasi Bimbingan Akademik Mahasiswa FILKOM Menggunakan Metode Human-Centered Design

Jurnal Teknologi Informasi dan Ilmu Komputer (JTIIK) · Vol. 9 No. 1 (2022) · pp. 191–200

DOI
10.25126/jtiik.2022915596
ISSN
2528-6579, 2355-7699
Published
2022-02-07
Publisher
Fakultas Ilmu Komputer, Universitas Brawijaya
Language
id

Abstract

Bimbingan akademik merupakan kegiatan konsultasi antara dosen penasihat akademik dan mahasiswa dalam membantu menyelesaikan masalah studi serta merencanakan studi sesuai dengan minat dan kemampuannya. Panduan Standard Operating Procedure (SOP) yang baru di Fakultas Ilmu Komputer (FILKOM) telah dikembangkan secara khusus agar dosen dan mahasiswa dapat secara berkala memantau perkembangan studi mahasiswa dan melihat kekurangan studi mahasiswa berbasiskan pada data analisis hasil studi mahasiswa. Proses evaluasi berbasiskan data akan lebih mudah dilakukan jika menggunakan suatu sistem atau aplikasi yang memiliki visualisasi data yang bersesuaian. Untuk itulah perlu dirancang pengalaman pengguna dari aplikasi Pembimbingan PA agar dapat menjadi acuan dalam pengembangan sistem nantinya. Penelitian ini membuat perancangan user experience aplikasi bimbingan akademik mahasiswa FILKOM dengan menerapkan metode Human-Centered Design (HCD) untuk membantu mengembangkan desain solusi yang fokus pada perspektif manusia ke dalam semua bagian proses pemecah permasalahan agar dapat membantu memetakan kebutuhan yang tepat bagi stakeholder dan pengguna. Hasil pengujian dengan metode usability testing menggunakan kombinasi penilaian pengujian ISO 9241-210 dan UEQ dengan detail teknik penilaian completion rate, time based efficiency, System Usability Scale (SUS), dan User Experience Questionnaire (UEQ). AbstractAcademic guidance is a consultation activity between academic advisory lecturers and students in helping to solve study problems and planning studies according to their interests and abilities. The new Standard Operating Procedure (SOP) guidelines at the Faculty of Computer Science (FILKOM) have been specially developed so that lecturers and students can periodically monitor the progress of student studies and see the shortcomings of student studies based on data analysis of student study results. The data-based evaluation process will be easier to do if you use a system or application that has the appropriate data visualization. For this reason, it is necessary to design the user experience of the PA Guidance application so that it can be a reference in the development of the system later. This study designed a user experience application for academic guidance for FILKOM students by applying the Human-Centered Design (HCD) method to help develop solution designs that focus on the human perspective into all parts of the problem-solving process in order to help map out the right needs for stakeholders and users. The test results using the usability testing method use a combination of ISO 9241-210 and UEQ testing assessments with detailed assessment techniques for completion rate, time based efficiency, System Usability Scale (SUS), and User Experience Questionnaire (UEQ).

Collaboration network of the authors

39 authors · 72 co-authorship links · 8 across different organisations

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • University of Brawijaya
  • Institut Teknologi, Sains, dan Kesehatan RS.DR. Soepraoen Kesdam V/BRW
  • National Central University
  • Politeknik Negeri Malang
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Yusi Tyroni MursityoUniversity of Brawijaya2
Fitra Abdurrachman BachtiarUniversity of Brawijaya2
Ahmad Afif SupiantoUniversity of Brawijaya2
Wahyu Teja KusumaInstitut Teknologi, Sains, dan Kesehatan RS.DR. Soepraoen Kesdam V/BRW2
Retno Indah RokhmawatiUniversity of Brawijaya2
Fitri UtaminingrumUniversity of Brawijaya1
Waskitha WijayaUniversity of Brawijaya1
Moechammad SarosaPoliteknik Negeri Malang1
Mokhamad Hadi WijayaUniversity of Brawijaya1
Safira Nur RahmahUniversity of Brawijaya1
Satrio Hadi WijoyoUniversity of Brawijaya1
Alfansya Achmad MulyadiUniversity of Brawijaya1
Pradya MutiarahmaUniversity of Brawijaya1
Admi Rut SinanaUniversity of Brawijaya1
Mochammad Isa AnshoriInstitut Teknologi, Sains, dan Kesehatan RS.DR. Soepraoen Kesdam V/BRW1
Sabriansyah Rizqika AkbarUniversity of Brawijaya1
Andrian Riza HermawanUniversity of Brawijaya1
Muhammad Haris SetiawanUniversity of Brawijaya1
Asyora Dewi PrabandaniUniversity of Brawijaya1
Ratih Kartika DewiUniversity of Brawijaya1
Annisah AmaliaUniversity of Brawijaya1
Prima ZulvarinaUniversity of Brawijaya1
Winda Putri HapsariUniversity of Brawijaya1
Irsa Ainun Nisa Sofia Nur Rohma FaizaUniversity of Brawijaya1
Dwi Cahya Astriya NugrahaUniversity of Brawijaya1
Buce Trias HanggaraUniversity of Brawijaya1
Maulana Derifato AchmadUniversity of Brawijaya1
Tri Astoto KurniawanUniversity of Brawijaya1
Arief Triatmaja Permana SadewaUniversity of Brawijaya1
Stevania BereAffiliation unknown1
Stevania BereAffiliation unknown1
Hanas SubaktiNational Central University1
Muhammad AswinNational Central University1
Sherina IzzatyUniversity of Brawijaya1
Rizdania DermawiUniversity of Brawijaya1
Frihandhika PermanaUniversity of Brawijaya1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://jtiik.ub.ac.id/index.php/jtiik/en/oai, first harvested 27 Okt 2026, last seen 27 Okt 2026.
Original metadata (oai_dc)
<oai_dc:dc xmlns="http://www.openarchives.org/OAI/2.0/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/  http://www.openarchives.org/OAI/2.0/oai_dc.xsd">
	<dc:title xml:lang="id">Perancangan User Experience Aplikasi Bimbingan Akademik  Mahasiswa FILKOM Menggunakan Metode Human-Centered  Design</dc:title>
	<dc:creator xml:lang="id">Yaasiin, Farassulthana Azzahra Willary</dc:creator>
	<dc:creator xml:lang="id">Tolle, Herman</dc:creator>
	<dc:creator xml:lang="id">Az-Zahra, Hanifah Muslimah</dc:creator>
	<dc:description xml:lang="id">Bimbingan akademik merupakan kegiatan konsultasi antara dosen penasihat akademik dan mahasiswa dalam membantu menyelesaikan masalah studi serta merencanakan studi sesuai dengan minat dan kemampuannya. Panduan Standard Operating Procedure (SOP) yang baru di Fakultas Ilmu Komputer (FILKOM) telah dikembangkan secara khusus agar dosen dan mahasiswa dapat secara berkala memantau perkembangan studi mahasiswa dan melihat kekurangan studi mahasiswa berbasiskan pada data analisis hasil studi mahasiswa. Proses evaluasi berbasiskan data akan lebih mudah dilakukan jika menggunakan suatu sistem atau aplikasi yang memiliki visualisasi data yang bersesuaian. Untuk itulah perlu dirancang pengalaman pengguna dari aplikasi Pembimbingan PA agar dapat menjadi acuan dalam pengembangan sistem nantinya. Penelitian ini membuat perancangan user experience aplikasi bimbingan akademik mahasiswa FILKOM dengan menerapkan metode Human-Centered Design (HCD) untuk membantu mengembangkan desain solusi yang fokus pada perspektif manusia ke dalam semua bagian proses pemecah permasalahan agar dapat membantu memetakan kebutuhan yang tepat bagi stakeholder dan pengguna. Hasil pengujian dengan metode usability testing menggunakan kombinasi penilaian pengujian ISO 9241-210 dan UEQ dengan detail teknik penilaian completion rate, time based efficiency, System Usability Scale (SUS), dan User Experience Questionnaire (UEQ). AbstractAcademic guidance is a consultation activity between academic advisory lecturers and students in helping to solve study problems and planning studies according to their interests and abilities. The new Standard Operating Procedure (SOP) guidelines at the Faculty of Computer Science (FILKOM) have been specially developed so that lecturers and students can periodically monitor the progress of student studies and see the shortcomings of student studies based on data analysis of student study results. The data-based evaluation process will be easier to do if you use a system or application that has the appropriate data visualization. For this reason, it is necessary to design the user experience of the PA Guidance application so that it can be a reference in the development of the system later. This study designed a user experience application for academic guidance for FILKOM students by applying the Human-Centered Design (HCD) method to help develop solution designs that focus on the human perspective into all parts of the problem-solving process in order to help map out the right needs for stakeholders and users. The test results using the usability testing method use a combination of ISO 9241-210 and UEQ testing assessments with detailed assessment techniques for completion rate, time based efficiency, System Usability Scale (SUS), and User Experience Questionnaire (UEQ).</dc:description>
	<dc:publisher xml:lang="en">Fakultas Ilmu Komputer, Universitas Brawijaya</dc:publisher>
	<dc:date>2022-02-07</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://jtiik.ub.ac.id/index.php/jtiik/article/view/5596</dc:identifier>
	<dc:identifier>10.25126/jtiik.2022915596</dc:identifier>
	<dc:source xml:lang="id">Jurnal Teknologi Informasi dan Ilmu Komputer; Vol 9 No 1: Februari 2022; 191-200</dc:source>
	<dc:source xml:lang="en">Jurnal Teknologi Informasi dan Ilmu Komputer; Vol. 9 No. 1: Februari 2022; 191-200</dc:source>
	<dc:source>2528-6579</dc:source>
	<dc:source>2355-7699</dc:source>
	<dc:source>10.25126/jtiik.202291</dc:source>
	<dc:language>id</dc:language>
	<dc:relation>https://jtiik.ub.ac.id/index.php/jtiik/article/view/5596/pdf</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2022 Jurnal Teknologi Informasi dan Ilmu Komputer</dc:rights>
</oai_dc:dc>