FAKTOR-FAKTOR YANG MEMPENGARUHI PELAYANAN PUBLIK DALAM SISTIM INFORMASI MANAJEMEN KEPEGAWAIAN (SIMPEG) BADAN KEPEGAWAIAN DAN PENGEMBANGAN SUMBER DAYA MANUSIA KABUPATEN ASMAT

Abstract

ABSTRAKPerubahan sistim pelayanan pada era globalisasi sangat terasa dan banyak mengalami perubahan. Pelayanan berbasis aplikasi telah mengubah pelayanan dari pelayanan manual menjadi pelayan berbasis teknonologi. Secara khusus pelayanan kepegawaian yang semula secara manual tetapi kini telah berbasis Simpeg (sistim informasi manajemen kepegawaian). Simpeg memberikan kemudahan dalam pelayanan kepegawaian. Penelitian yang dilakukan dengan pendekatan kualitatif melalui pengamatan dan wawancara utntuk mengetahui secara langsung bagaimana penerapan simpeg dalam pelayanan kepegawaian. Hasil penelitian menunjukkan bahwa faktor-faktor yang mempengaruhi simpeg Badan Kepegawaian Dan Pengembangan Sumber Daya Manusia Kabupaten Asmat secara umum telah berjalan dengan baik. Pelayanan simpeg dapat dilihat dari dimensi transparansi, akuntabilitas, kondisional, kesamaan hak, keseimbangan Hak dan Kewajiban. Penerapan simpeg dalam pelayanan kepegawaian dapat memotivasi sehingga memberikan kemudahan akses data. Melalui akses data akan memberikan motivasi pelayanan sehingga dapat meningkatkan kinerja ASN. Untuk menjaga stabilitas pelayanan dan kinerja diharapkan simpeg dapat mengikuti perkembangan zaman kemajuan zaman.Kata kunci: Kualitas meningkatkan motivasi dan KinerjaABSTRACTChanges in the service system in the era of globalization are felt and have undergone many changes. Application-based services have changed services from manual services to technology-based services. In particular, the personnel service, which was originally manual, has now been based on Simpeg (employment management information system). Simpeg provides convenience in personnel services. The research was conducted with a qualitative approach through observation and interviews to find out firsthand how SIMPEG is applied in personnel services. The results of the study indicate that the factors that affect the Civil Service and Human Resources Development Agency of Asmat Regency in general have been running well. Simpeg services can be seen from the dimensions of transparency, accountability, conditionality, equality of rights, balance of rights and obligations. The application of simpeg in personnel services can motivate so as to provide easy access to data. Through data access will provide service motivation so that it can improve ASN performance. To maintain service stability and performance, it is hoped that Simpeg can keep up with the times.Keywords: Quality increases motivation and performance