Melola Discovery

← Melola Discovery

Jurnal

Metode End User Computing Satisfaction (EUCS): Evaluasi Sistem Informasi Manajemen Puskesmas di Puskesmas Twano Jayapura

Indonesian Journal of Nursing and Health in Tropical Settings · Vol. 1 No. 1 (2026) · pp. 11–24

Published
2026-01-23
Publisher
Indonesian Journal of Nursing and Health in Tropical Settings
Language
eng

Abstract

The Management Information System for Public Health Centers (SIMPUS) is a system designed to assist healthcare personnel in recording, processing, and reporting service data. An evaluation of user satisfaction is necessary to ensure the effectiveness of the system’s implementation. This study aims to evaluate the application of SIMPUS based on user satisfaction levels at Twano Health Center, Jayapura City, Papua Province. The research uses a descriptive quantitative approach with a total sampling technique. A total of 34 respondents participated in the study, which took place from January to June 2024. The research instrument used a questionnaire based on the End User Computing Satisfaction (EUCS) method, which consists of five dimensions: content, accuracy, format, ease of use, and timeliness. The results indicate that 67.6% of respondents were satisfied with SIMPUS, while 5.9% expressed dissatisfaction, particularly regarding timeliness. Overall, SIMPUS is well accepted by users, but improvements are still needed, especially in the timeliness dimension. Regular evaluations and ongoing system development are crucial to enhancing user satisfaction and productivity at healthcare service facilities.

Keywords

Collaboration network of the authors

5 authors · 6 co-authorship links

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Fahkry Jaya PratamaAffiliation unknown1
Zusana SasarariAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://ejournal.uncen.ac.id/index.php/ERAN/oai, first harvested 1 Nov 2026, last seen 1 Nov 2026.
Original metadata (oai_dc) 
<oai_dc:dc xmlns="http://www.openarchives.org/OAI/2.0/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/  http://www.openarchives.org/OAI/2.0/oai_dc.xsd">
	<dc:title xml:lang="en-US">Metode End User Computing Satisfaction (EUCS) : Evaluasi Sistem Informasi Manajemen Puskesmas di Puskesmas Twano Jayapura</dc:title>
	<dc:creator>Saronggalo, Yulius</dc:creator>
	<dc:creator>Mendrofa, Hendry</dc:creator>
	<dc:creator>Jober, Naomi Frolinda</dc:creator>
	<dc:subject xml:lang="en-US">Simpus</dc:subject>
	<dc:subject xml:lang="en-US"> Community Health Center</dc:subject>
	<dc:subject xml:lang="en-US">System Evaluation</dc:subject>
	<dc:subject xml:lang="en-US">EUCS</dc:subject>
	<dc:subject xml:lang="en-US">Information System</dc:subject>
	<dc:description xml:lang="en-US">The Management Information System for Public Health Centers (SIMPUS) is a system designed to assist healthcare personnel in recording, processing, and reporting service data. An evaluation of user satisfaction is necessary to ensure the effectiveness of the system’s implementation. This study aims to evaluate the application of SIMPUS based on user satisfaction levels at Twano Health Center, Jayapura City, Papua Province. The research uses a descriptive quantitative approach with a total sampling technique. A total of 34 respondents participated in the study, which took place from January to June 2024. The research instrument used a questionnaire based on the End User Computing Satisfaction (EUCS) method, which consists of five dimensions: content, accuracy, format, ease of use, and timeliness. The results indicate that 67.6% of respondents were satisfied with SIMPUS, while 5.9% expressed dissatisfaction, particularly regarding timeliness. Overall, SIMPUS is well accepted by users, but improvements are still needed, especially in the timeliness dimension. Regular evaluations and ongoing system development are crucial to enhancing user satisfaction and productivity at healthcare service facilities.
 </dc:description>
	<dc:publisher xml:lang="en-US">Indonesian Journal of Nursing and Health in Tropical Settings</dc:publisher>
	<dc:date>2026-01-23</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://ejournal.uncen.ac.id/index.php/ERAN/article/view/4794</dc:identifier>
	<dc:source xml:lang="en-US">Indonesian Journal of Nursing and Health in Tropical Settings; Vol. 1 No. 1 (2026): Indonesian Journal of Nursing and Health in Tropical Settings; 11-24</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://ejournal.uncen.ac.id/index.php/ERAN/article/view/4794/3447</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2026 Indonesian Journal of Nursing and Health Setting in Tropical Settings</dc:rights>
</oai_dc:dc>