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Implementation of Pentahelix Collaboration Model in the Development of Government Institution’s Potency as General Services Agency

Jurnal Penelitian Kehutanan Wallacea · Vol. 9 No. 1 (2020) · pp. 13–22

DOI
10.18330/jwallacea.2020.vol9iss1pp13-22
ISSN
2407-7860, 2302-299X
Published
2020-03-31
Publisher
Foresty Faculty of Hasanuddin University
Language
en

Abstract

The maturity of the R&D institutions through Public Service Agency (BLU) is an effort to increase the relevance in responding stakeholder needs. BLU is present as a solution for R&D institutions in providing goods and/or services that are sold based on the principles of efficiency and productivity. However, the strategic plan for the BLU formation is prepared by submitting a substantive, a technical and an administrative requirement. Therefore, this research facilitates thesubmission of these requirements throughthe Pentahelix Collaboration Model, whichis the optimization of 5 (five) roles: business, government/management, community, researchers and mediaby implementing the roadmap at the Forest Tree Seed Technology Research and Development Center. Thecase study steps to improve all the roles conditions was by adapting Kurt Lewin's action research into 4 (four) stages: planning, action, observation, and reflection. The role of the business unit is emphasized on market differentiation and business strategy by considering an opportunity to increase revenue realization/financial forecasting ratio. The role of management is emphasized on budget flexibility and remuneration by considering cost accounting and its unit cost calculations. The role of the community is emphasized on the conducive policies by accommodating stakeholders’need. The role of the researcher is emphasized on the innovation of forest seed’s products/services by improving service quality and managing it with corporate style principles. The role of the media is emphasized on the professionalism of human resources by considering the community satisfaction index.

Keywords

Collaboration network of the authors

7 authors · 11 co-authorship links · 5 across different organisations

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Indonesia Open University
  • Ministry of Environment and Forestry, Republic of Indonesia
  • State University of Makassar
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Dede J. SudrajatAffiliation unknown2
Shine Pintor Siolemba PatiroIndonesia Open University1
Hety BudiyantiState University of Makassar1
Hendrian HendrianIndonesia Open University1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.unhas.ac.id/index.php/wallacea/oai, first harvested 2 Nov 2026, last seen 2 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en">Implementation of Pentahelix Collaboration Model in the Development of Government Institution’s Potency as General Services Agency</dc:title>
	<dc:creator xml:lang="en">Wisudayati, Tri Astuti </dc:creator>
	<dc:creator xml:lang="en">Hidayat, Dian Charity </dc:creator>
	<dc:creator xml:lang="en">Hendarto, Kresno Agus </dc:creator>
	<dc:subject xml:lang="en">Public Service Agency</dc:subject>
	<dc:subject xml:lang="en">strategic plan</dc:subject>
	<dc:subject xml:lang="en">roadmap</dc:subject>
	<dc:subject xml:lang="en">Pentahelix Collaboration Model,</dc:subject>
	<dc:subject xml:lang="en">action research</dc:subject>
	<dc:description xml:lang="en">The maturity of the R&amp;amp;D institutions through Public Service Agency (BLU) is an effort to increase the relevance in responding stakeholder needs. BLU is present as a solution for R&amp;amp;D institutions in providing goods and/or services that are sold based on the principles of efficiency and productivity. However, the strategic plan for the BLU formation is prepared by submitting a substantive, a technical and an administrative requirement. Therefore, this research facilitates thesubmission of these requirements throughthe Pentahelix Collaboration Model, whichis the optimization of 5 (five) roles: business, government/management, community, researchers and mediaby implementing the roadmap at the Forest Tree Seed Technology Research and Development Center. Thecase study steps to improve all the roles conditions was by adapting Kurt Lewin's action research into 4 (four) stages: planning, action, observation, and reflection. The role of the business unit is emphasized on market differentiation and business strategy by considering an opportunity to increase revenue realization/financial forecasting ratio. The role of management is emphasized on budget flexibility and remuneration by considering cost accounting and its unit cost calculations. The role of the community is emphasized on the conducive policies by accommodating stakeholders’need. The role of the researcher is emphasized on the innovation of forest seed’s products/services by improving service quality and managing it with corporate style principles. The role of the media is emphasized on the professionalism of human resources by considering the community satisfaction index.</dc:description>
	<dc:publisher xml:lang="en">Foresty Faculty of Hasanuddin University</dc:publisher>
	<dc:date>2020-03-31</dc:date>
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	<dc:identifier>https://journal.unhas.ac.id/index.php/wallacea/article/view/26187</dc:identifier>
	<dc:identifier>10.18330/jwallacea.2020.vol9iss1pp13-22</dc:identifier>
	<dc:source xml:lang="en">Jurnal Penelitian Kehutanan Wallacea; Vol. 9 No. 1 (2020); 13-22</dc:source>
	<dc:source>2407-7860</dc:source>
	<dc:source>2302-299X</dc:source>
	<dc:language>en</dc:language>
	<dc:relation>https://journal.unhas.ac.id/index.php/wallacea/article/view/26187/9543</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2020 Jurnal Penelitian Kehutanan Wallacea</dc:rights>
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