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The Effect of Job Satisfaction and Organizational Commitment on Employee Performance with Organizational Citizenship Behavior as a Variable Mediation at Pt. Borwita Citra Prima Makassar

Hasanuddin Journal of Applied Business and Entrepreneurship · Vol. 5 No. 3 (2022) · pp. 23–36

ISSN
2598-0890, 2598-0882
Published
2022-08-18
Publisher
Master of Management, Faculty of Economics and Business, Hasanuddin University.
Language
en

Abstract

Human resource management (HRM) is one of the most important resources in a company, and in Human Resource Management it is also a way to get people to fill the organization. This study aims to: 1. The effect of job satisfaction on employee performance at PT. Borwita Citra Prima Makassar. 2. The effect of organizational commitment on employee performance at PT. Borwita Citra Prima Makassar. 3. The effect of job satisfaction on organizational citizenship behavior at PT. Borwita Citra Prima Makassar. 4. The effect of organizational commitment on organizational citizenship behavior at PT. Borwita Citra Prima Makassar. 5. The influence of organizational citizenship behavior on employee performance at PT. Borwita Citra Prima Makassar. The analytical method used in this study is quantitative, namely analyzing data in the form of numbers and then discussing it through the calculation of the score or average value of each variable, then continued with statistical analysis carried out to prove the influence between variables with a sample of 73 people..The results of this study indicate that job satisfaction has a positive and insignificant effect on employee performance at the company Borwita Citra Prima Makassar. Job satisfaction has a positive and insignificant effect on organizational citizenship behavior at the company Borwita Citra Prima Makassar. Organizational commitment has a positive and insignificant effect on employee performance at the company Borwita Citra Prima Makassar. Organizational Commitment has a positive and insignificant effect on Organizational Citizenship Behavior at the company Borwita Citra Prima Makassar. Organizational Citizenship Behavior has a positive and significant effect on employee performance at the Borwita Citra Prima Makassar company.

Keywords

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Achmad Yoga IssaniyahAffiliation unknown1
SumardiAffiliation unknown1
Inul fit surya InulAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.unhas.ac.id/index.php/hjabe/oai, first harvested 2 Nov 2026, last seen 2 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en">The Effect of Job Satisfaction and Organizational Commitment on Employee Performance with Organizational Citizenship Behavior as a Variable Mediation at Pt. Borwita Citra Prima Makassar</dc:title>
	<dc:creator xml:lang="en">Irfan, Muhamad</dc:creator>
	<dc:creator xml:lang="en">Lewangka, Osman</dc:creator>
	<dc:creator xml:lang="en">Amar, Yunus </dc:creator>
	<dc:subject xml:lang="en">kepuasan kerja</dc:subject>
	<dc:subject xml:lang="en">komitmen organisasi</dc:subject>
	<dc:subject xml:lang="en">kinerja karyawan</dc:subject>
	<dc:subject xml:lang="en">perilaku kewargaan organisasi</dc:subject>
	<dc:description xml:lang="en">


Human resource management (HRM) is one of the most important resources in a company, and in Human Resource Management it is also a way to get people to fill the organization. This study aims to: 1. The effect of job satisfaction on employee performance at PT. Borwita Citra Prima Makassar. 2. The effect of organizational commitment on employee performance at PT. Borwita Citra Prima Makassar. 3. The effect of job satisfaction on organizational citizenship behavior at PT. Borwita Citra Prima Makassar. 4. The effect of organizational commitment on organizational citizenship behavior at PT. Borwita Citra Prima Makassar. 5. The influence of organizational citizenship behavior on employee performance at PT. Borwita Citra Prima Makassar.
The analytical method used in this study is quantitative, namely analyzing data in the form of numbers and then discussing it through the calculation of the score or average value of each variable, then continued with statistical analysis carried out to prove the influence between variables with a sample of 73 people. .The results of this study indicate that job satisfaction has a positive and insignificant effect on employee performance at the company Borwita Citra Prima Makassar. Job satisfaction has a positive and insignificant effect on organizational citizenship behavior at the company Borwita Citra Prima Makassar. Organizational commitment has a positive and insignificant effect on employee performance at the company Borwita Citra Prima Makassar. Organizational Commitment has a positive and insignificant effect on Organizational Citizenship Behavior at the company Borwita Citra Prima Makassar. Organizational Citizenship Behavior has a positive and significant effect on employee performance at the Borwita Citra Prima Makassar company.


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	<dc:publisher xml:lang="en">Master of Management, Faculty of Economics and Business, Hasanuddin University.</dc:publisher>
	<dc:date>2022-08-18</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
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	<dc:type xml:lang="en">Peer-reviewed Article</dc:type>
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	<dc:identifier>https://journal.unhas.ac.id/index.php/hjabe/article/view/21706</dc:identifier>
	<dc:source xml:lang="en">Hasanuddin Journal of Applied Business and Entrepreneurship; Vol. 5 No. 3 (2022): Hasanuddin Journal of Applied Business and Entrepreneurship; 23-36</dc:source>
	<dc:source>2598-0890</dc:source>
	<dc:source>2598-0882</dc:source>
	<dc:language>en</dc:language>
	<dc:relation>https://journal.unhas.ac.id/index.php/hjabe/article/view/21706/8535</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2022 Hasanuddin Journal of Applied Business and Entrepreneurship</dc:rights>
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