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The Influence of Personality and Leadership on Organizational Citizenship Behavior and Its Impact on the Performance of Family Hope Facilitators in North Toraja Regency

Hasanuddin Journal of Applied Business and Entrepreneurship · Vol. 6 No. 3 (2023) · pp. 105–120

ISSN
2598-0890, 2598-0882
Published
2023-08-01
Publisher
Master of Management, Faculty of Economics and Business, Hasanuddin University.
Language
en

Abstract

One of the keys to organizational success is the extent to which individuals in the organization are able to contribute positively to achieve the organizational goals. Organizational goals will be achieved if everyone gives their best performance even exceeding formal performance standards. Organizational citizenship behavior is an important factor that can improve employee performance and organizational performance. The organization will get many benefits if every member in it has a high level of Organizational Citizenship Behavior. This study aims to identify the factors that influence Organizational Citizenship Behavior, namely personality and leadership and their impact on performance. The population in this study is the Family Hope Program Facilitator (Pendamping Program Keluarga Harapan) in North Toraja Regency. The sampling technique was carried out using a non-probability sampling technique with total sampling, namely all 40 populations were used as samples. This type of research uses a quantitative approach with data analysis techniques using path analysis. The results showed that personality has a direct and significant effect on Organizational Citizenship Behavior, leadership has a direct and significant effect on Organizational Citizenship Behavior, personality has a direct and significant effect on performance, leadership has a direct and significant effect on performance, Organizational Citizenship Behavior has a direct and significant effect on performance, personality has an indirect and significant effect on the performance of the Facilitator through Organizational Citizenship Behavior, and leadership has an indirect and significant effect on the performance of the Facilitator of the Hope Family of North Toraja Regency through Organizational Citizenship Behavior. nbsp;

Keywords

Collaboration network of the authors

13 authors · 18 co-authorship links

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Co-authorOrganisationJoint articles
YenoAffiliation unknown1
Fauziah OmarAffiliation unknown1
Dita HaritzaAffiliation unknown1
Abdul MunirAffiliation unknown1
SYAMSU ALAMAffiliation unknown1
Dewi Putri Anjar WulanAffiliation unknown1
Muhammad AsdarAffiliation unknown1
Ardhia Pramesti Regitha MukmininAffiliation unknown1
Ria MardianaAffiliation unknown1
Hardianti AntiAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.unhas.ac.id/index.php/hjabe/oai, first harvested 2 Nov 2026, last seen 2 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en">The  Influence of Personality and Leadership on Organizational Citizenship Behavior and Its Impact on the Performance of Family Hope Facilitators in North Toraja Regency</dc:title>
	<dc:creator xml:lang="en">tammu, rahma</dc:creator>
	<dc:creator xml:lang="en">Haerani, Siti</dc:creator>
	<dc:creator xml:lang="en">Umar, Fauziah</dc:creator>
	<dc:subject xml:lang="en">Personality</dc:subject>
	<dc:subject xml:lang="en">Leadership</dc:subject>
	<dc:subject xml:lang="en">Organizational Citizenship Behavior</dc:subject>
	<dc:subject xml:lang="en">Performance</dc:subject>
	<dc:description xml:lang="en">One of the keys to organizational success is the extent to which individuals in the organization are able to contribute positively to achieve the organizational goals. Organizational goals will be achieved if everyone gives their best performance even exceeding formal performance standards. Organizational citizenship behavior is an important factor that can improve employee performance and organizational performance. The organization will get many benefits if every member in it has a high level of Organizational Citizenship Behavior. This study aims to identify the factors that influence Organizational Citizenship Behavior, namely personality and leadership and their impact on performance. The population in this study is the Family Hope Program Facilitator (Pendamping Program Keluarga Harapan) in North Toraja Regency. The sampling technique was carried out using a non-probability sampling technique with total sampling, namely all 40 populations were used as samples. This type of research uses a quantitative approach with data analysis techniques using path analysis. The results showed that personality has a direct and significant effect on Organizational Citizenship Behavior, leadership has a direct and significant effect on Organizational Citizenship Behavior, personality has a direct and significant effect on performance, leadership has a direct and significant effect on performance, Organizational Citizenship Behavior has a direct and significant effect on performance, personality has an indirect and significant effect on the performance of the Facilitator through Organizational Citizenship Behavior, and leadership has an indirect and significant effect on the performance of the Facilitator of the Hope Family of North Toraja Regency through Organizational Citizenship Behavior.
nbsp;</dc:description>
	<dc:publisher xml:lang="en">Master of Management, Faculty of Economics and Business, Hasanuddin University.</dc:publisher>
	<dc:date>2023-08-01</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en">Peer-reviewed Article</dc:type>
	<dc:identifier>https://journal.unhas.ac.id/index.php/hjabe/article/view/27464</dc:identifier>
	<dc:source xml:lang="en">Hasanuddin Journal of Applied Business and Entrepreneurship; Vol. 6 No. 3 (2023): Hasanuddin Journal of Applied Business and Entrepreneurship; 105-120</dc:source>
	<dc:source>2598-0890</dc:source>
	<dc:source>2598-0882</dc:source>
	<dc:language>en</dc:language>
	<dc:rights xml:lang="en">Copyright (c) 2023 Hasanuddin Journal of Applied Business and Entrepreneurship</dc:rights>
</oai_dc:dc>