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Organization Goal-Oriented Requirements Elicitation Process to Enhance Information System

International Journal of Electrical and Computer Engineering (IJECE) · Vol. 6 No. 6 (2016)

DOI
10.11591/ijece.v6i6.12802
ISSN
2088-8708, 2088-8708
Published
2016-12-01
Publisher
Institute of Advanced Engineering and Science
License
creativecommons.org/licenses/by-nc-nd/4.0

Abstract

This paper introduces and proposes an approach in goal-oriented requirements elicitation process that using Key Performance Indicators (KPIs), in information system enhancement process. KPIs can be used to control and reduce user requirements problems caused by personal interests of users in requirements elicitation process. An information system enhancement project for a distribution company has been used as a case study to demonstrate this approach. The case study shows that the requirements can be elicited from the organization goals and current information system condition rather than from user requirements. This approach also showed that KPIs have been able to control some user requirements that have difference point of view with high level stakeholder requirements. Compared with the previous research, IT goals and KPIs are more easily identified in the enhancement process rather than through development of a brand new information system.

Collaboration network of the authors

17 authors · 30 co-authorship links · 4 across different organisations

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Bandung Institute of Technology
  • HAN University of Applied Sciences
  • Parahyangan Catholic University
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Gusti Ayu Putri SaptawatiBandung Institute of Technology2
Mohamad Syafri TuloliBandung Institute of Technology2
Suhono Harso SupangkatBandung Institute of Technology1
Ahmad DahlanBandung Institute of Technology1
Dwi Hendratmo WidyantoroBandung Institute of Technology1
Fazat Nur AzizahBandung Institute of Technology1
Guido P. BakemaHAN University of Applied Sciences1
Oerip S. SantosoBandung Institute of Technology1
Masayu Leylia KhodraBandung Institute of Technology1
Nasy`an Taufiq Al GhifariBandung Institute of Technology1
Veronica Sri MoertiniParahyangan Catholic University1
Oerip S. SantosaAffiliation unknown1
Regina Yulia YasminBandung Institute of Technology1
Putri SaptawatiBandung Institute of Technology1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

This record comes from Crossref (what the publisher deposited), because the journal's own OAI-PMH endpoint could not be harvested.

Metadata source: Crossref API (cadangan, berdasarkan ISSN) https://api.crossref.org/journals/2088-8708/works, first harvested 27 Okt 2026, last seen 27 Okt 2026.
Metadata as oai_dc, converted from Crossref
<oai_dc:dc xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/"><dc:title>Organization Goal-Oriented Requirements Elicitation Process to Enhance Information System</dc:title><dc:creator>Adikara, Fransiskus</dc:creator><dc:creator>Hendradjaya, Bayu</dc:creator><dc:creator>Sitohang, Benhard</dc:creator><dc:description>&lt;jats:p&gt;&amp;lt;p&amp;gt;&amp;lt;span&amp;gt;This paper introduces and proposes an approach in goal-oriented requirements elicitation process that using Key Performance Indicators (KPIs), in information system enhancement process. KPIs can be used to control and reduce user requirements problems caused by personal interests of users in requirements elicitation process. An information system enhancement project for a distribution company has been used as a case study to demonstrate this approach. The case study shows that the requirements can be elicited from the organization goals and current information system condition rather than from user requirements. This approach also showed that KPIs have been able to control some user requirements that have difference point of view with high level stakeholder requirements. Compared with the previous research, IT goals and KPIs are more easily identified in the enhancement process rather than through development of a brand new information system.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;/jats:p&gt;</dc:description><dc:publisher>Institute of Advanced Engineering and Science</dc:publisher><dc:date>2016-12-01</dc:date><dc:type>info:eu-repo/semantics/article</dc:type><dc:format>application/pdf</dc:format><dc:identifier>https://doi.org/10.11591/ijece.v6i6.12802</dc:identifier><dc:identifier>10.11591/ijece.v6i6.12802</dc:identifier><dc:source>International Journal of Electrical and Computer Engineering (IJECE); Vol 6 No 6 (2016); 3188</dc:source><dc:source>2088-8708</dc:source><dc:source>2088-8708</dc:source><dc:relation>http://www.iaescore.com/journals/index.php/IJECE/article/viewFile/5939/5625</dc:relation><dc:rights>http://creativecommons.org/licenses/by-nc-nd/4.0</dc:rights></oai_dc:dc>