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Understanding of Antecedents to Achieve Customer Trust and Customer Intention to Purchase E-Commerce in Social Media, an Empirical Assessment

International Journal of Electrical and Computer Engineering (IJECE) · Vol. 7 No. 3 (2017)

DOI
10.11591/ijece.v7i3.pp1240-1245
ISSN
2088-8708, 2088-8708
Published
2017-06-01
Publisher
Institute of Advanced Engineering and Science
License
creativecommons.org/licenses/by-nc/4.0

Abstract

This study aims to analyze empirically three factors antecedents of trust they are system quality, information quality, and service quality. Customer trust is used in determining customer intention to purchase of e-commerce in social media (facebook). A number of respondents were 451. The results of this study concluded that three factors antecedents of trust directly had a positive impact to customer trust and indirectly had positive impact on customer intention to purchase in e-commerce transactions on social media.

Collaboration network of the authors

9 authors · 12 co-authorship links · 2 across different organisations

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Universitas Amikom Purwokerto
  • Southern Taiwan University of Science and Technology
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Min Tsai LaiSouthern Taiwan University of Science and Technology2
Rahmat PambudiUniversitas Amikom Purwokerto1
Giat KaryonoUniversitas Amikom Purwokerto1
Diah Ratna IsmawatiAffiliation unknown1
Pungkas SubarkahAffiliation unknown1
Fandhi Dhuga PrayogaAffiliation unknown1
Fandy Setyo UtomoUniversitas Amikom Purwokerto1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

This record comes from Crossref (what the publisher deposited), because the journal's own OAI-PMH endpoint could not be harvested.

Metadata source: Crossref API (cadangan, berdasarkan ISSN) https://api.crossref.org/journals/2088-8708/works, first harvested 27 Okt 2026, last seen 27 Okt 2026.
Metadata as oai_dc, converted from Crossref 
<oai_dc:dc xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/"><dc:title>Understanding of Antecedents to Achieve Customer Trust and Customer Intention to Purchase E-Commerce in Social Media, an Empirical Assessment</dc:title><dc:creator>Hariguna, Taqwa</dc:creator><dc:creator>Berlilana, Berlilana</dc:creator><dc:description>&lt;jats:p&gt;&amp;lt;p&amp;gt;This study aims to analyze empirically three factors antecedents of trust they are system quality, information quality, and service quality. Customer trust is used in determining customer intention to purchase of e-commerce in social media (facebook). A number of respondents were 451. The results of this study concluded that three factors antecedents of trust directly had a positive impact to customer trust and indirectly had positive impact on customer intention to purchase in e-commerce transactions on social media.&amp;lt;/p&amp;gt;&lt;/jats:p&gt;</dc:description><dc:publisher>Institute of Advanced Engineering and Science</dc:publisher><dc:date>2017-06-01</dc:date><dc:type>info:eu-repo/semantics/article</dc:type><dc:format>application/pdf</dc:format><dc:identifier>https://doi.org/10.11591/ijece.v7i3.pp1240-1245</dc:identifier><dc:identifier>10.11591/ijece.v7i3.pp1240-1245</dc:identifier><dc:source>International Journal of Electrical and Computer Engineering (IJECE); Vol 7 No 3 (2017); 1240</dc:source><dc:source>2088-8708</dc:source><dc:source>2088-8708</dc:source><dc:relation>http://ijece.iaescore.com/index.php/IJECE/article/viewFile/7487/6478</dc:relation><dc:rights>http://creativecommons.org/licenses/by-nc/4.0</dc:rights></oai_dc:dc>