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Strategi Kaur Perencanaan Dalam Meningkatkan Kualitas Pelayanan Prima Di Pemerintahan Desa Sogo Kecamatan Kedungtuban

Business and Accounting Education Journal · Vol. 6 No. 2 (2025) · hlm. 330–340

DOI
10.15294/baej.v6i2.21692
ISSN
2723-4487, 2723-4495
Terbit
2025-08-27
Penerbit
Universitas Negeri Semarang
Bahasa
eng

Abstrak

This research examines about the role of the Head of Planning in improving the quality of service excellence in Sogo Village, Kedungtuban Sub-district, Blora District. Using a qualitative approach and narrative design, data was collected through interviews, observation, and documentation. The findings show that the Kaur Perencanaan has the main responsibility in preparing development plans and managing village data, but is often faced with additional tasks that interfere with the focus on his main duties. Strategies implemented to improve services include developing information technology competencies, increasing human resource capacity, collaborating with other village officials, and increasing transparency and accountability. However, constraints such as limited resources and resistance to change remain a challenge. This study recommends additional staff, technology training, and the development of standard operating procedures (SOPs) to improve service effectiveness. The results of this study are expected to provide insights for the development of public service policies at the village level.

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  • State University of Semarang
  • Universitas Media Nusantara Citra
  • Afiliasi tidak diketahui
  • Organisasi berbeda
  • Organisasi sama
  • Afiliasi tidak diketahui
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Tampilkan sebagai tabel
Rekan penulisOrganisasiArtikel bersama
Fathur RokhmanState University of Semarang5
Eko HandoyoAfiliasi tidak diketahui5
Joko WidodoAfiliasi tidak diketahui5
Rusdarti RusdartiAfiliasi tidak diketahui5
Dian Fithra PermanaAfiliasi tidak diketahui4
RusdartiAfiliasi tidak diketahui3
Kardoyo KardoyoAfiliasi tidak diketahui3
Ade RustianaAfiliasi tidak diketahui3
Edy SuryantoAfiliasi tidak diketahui2
Angga Pandu WijayaAfiliasi tidak diketahui2
Syakila MaulidaAfiliasi tidak diketahui2
Amanda Dewi PuspitaAfiliasi tidak diketahui2
Agus WahyudinAfiliasi tidak diketahui2
Arief YuliantoUniversitas Media Nusantara Citra2
Noor HudallahAfiliasi tidak diketahui2
Rizqi Mustika WatiAfiliasi tidak diketahui2
Murwatiningsih MurwatiningsihAfiliasi tidak diketahui2
Heri YantoAfiliasi tidak diketahui2
Nina FarlianaAfiliasi tidak diketahui1
Teguh Hardi RaharjoAfiliasi tidak diketahui1
Pingkan Anggia KinaryosihAfiliasi tidak diketahui1
Radini SintaAfiliasi tidak diketahui1
Moh. UyubAfiliasi tidak diketahui1
Dian Fithra PermanaAfiliasi tidak diketahui1
SuharjaAfiliasi tidak diketahui1
Angga WijayaAfiliasi tidak diketahui1
Liza Dwi AnggraeniAfiliasi tidak diketahui1
Syaefa Habsyah Nur MaulidaAfiliasi tidak diketahui1
Muhammad Nukha MurtadloAfiliasi tidak diketahui1
Angga Dwi ArdiantoAfiliasi tidak diketahui1
Yohana Endang TrirahayuAfiliasi tidak diketahui1
Tafriyadhur Risa BillahAfiliasi tidak diketahui1
Heni Agus PurwantiAfiliasi tidak diketahui1
Asrori AsroriAfiliasi tidak diketahui1
Fahrian Aldi AlfiansyaAfiliasi tidak diketahui1
Yudha HeriyantoAfiliasi tidak diketahui1
SlametAfiliasi tidak diketahui1
Ahmad RozaniAfiliasi tidak diketahui1

Afiliasi berasal dari OpenAlex; metadata OAI-PMH jurnal tidak memuatnya. Penulis tanpa ID OpenAlex dicocokkan berdasarkan nama, sehingga dua orang bisa tergabung atau satu orang bisa terpisah.

Sumber metadata: OAI-PMH (metadata jurnal) https://journal.unnes.ac.id/journals/baej/oai, pertama di-harvest 5 Nov 2026, terakhir terlihat 5 Nov 2026.
Metadata asli (oai_dc) 
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	<dc:title xml:lang="en">Strategi Kaur Perencanaan Dalam Meningkatkan Kualitas Pelayanan Prima Di Pemerintahan Desa Sogo Kecamatan Kedungtuban</dc:title>
	<dc:creator xml:lang="en">Kastini</dc:creator>
	<dc:creator xml:lang="en">Oktarina, Nina</dc:creator>
	<dc:subject xml:lang="en">Strategy</dc:subject>
	<dc:subject xml:lang="en">Planning</dc:subject>
	<dc:subject xml:lang="en">Excellent Service</dc:subject>
	<dc:description xml:lang="en">


This research examines about the role of the Head of Planning in improving the quality of service excellence in Sogo Village, Kedungtuban Sub-district, Blora District. Using a qualitative approach and narrative design, data was collected through interviews, observation, and documentation. The findings show that the Kaur Perencanaan has the main responsibility in preparing development plans and managing village data, but is often faced with additional tasks that interfere with the focus on his main duties. Strategies implemented to improve services include developing information technology competencies, increasing human resource capacity, collaborating with other village officials, and increasing transparency and accountability. However, constraints such as limited resources and resistance to change remain a challenge. This study recommends additional staff, technology training, and the development of standard operating procedures (SOPs) to improve service effectiveness. The results of this study are expected to provide insights for the development of public service policies at the village level.


</dc:description>
	<dc:publisher xml:lang="en">Universitas Negeri Semarang</dc:publisher>
	<dc:date>2025-08-27</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unnes.ac.id/journals/baej/article/view/21692</dc:identifier>
	<dc:identifier>10.15294/baej.v6i2.21692</dc:identifier>
	<dc:source xml:lang="en">Business and Accounting Education Journal; Vol. 6 No. 2 (2025): Business and Accounting Education Journal; 330 – 340</dc:source>
	<dc:source>2723-4487</dc:source>
	<dc:source>2723-4495</dc:source>
	<dc:source>10.15294/baej.v6i2</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.unnes.ac.id/journals/baej/article/view/21692/5899</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2025 Business and Accounting Education Journal</dc:rights>
</oai_dc:dc>