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Evaluasi Pelayanan Kependudukan Dalam Peningkatan Pelayanan Publik Dari Peran Kepala Seksi Pelayanan Di Kantor Desa Medalem, Kabupaten Blora

Business and Accounting Education Journal · Vol. 6 No. 2 (2025) · hlm. 427–440

DOI
10.15294/baej.v6i2.28626
ISSN
2723-4487, 2723-4495
Terbit
2025-08-27
Penerbit
Universitas Negeri Semarang
Bahasa
eng

Abstrak

This study aims to evaluate the quality of population services provided by the Head of Service in Medalem Village, Kradenan District, Blora Regency. The research method used is descriptive qualitative with a case study approach. Data collection techniques are carried out through interviews with village officials and the community, direct observation, and analysis of administrative documents. The results of the study indicate that population services in Medalem Village have been quite good in terms of administrative procedures and service times. Employees are friendly to residents, residents feel comfortable when taking care of documents. Things that need to be improved in services in Medalem Village are the application of technology such as online-based service systems and openness of information, especially related to service procedures on the notice board.

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Aan IkhsanantoAfiliasi tidak diketahui1
Hengky PramusintoAfiliasi tidak diketahui1
Ahmad SaerojiAfiliasi tidak diketahui1
Ika FitrianaAfiliasi tidak diketahui1
An Nafi Churin IninAfiliasi tidak diketahui1
Wisudani RahmaningtyasAfiliasi tidak diketahui1
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SUSANTO SALEKUNAfiliasi tidak diketahui1
Chairul Huda Atma DirgatamaAfiliasi tidak diketahui1
Patni NingharjantiAfiliasi tidak diketahui1
C. Dyah Sulisyaningrum IndrawatiAfiliasi tidak diketahui1
Teguh Hardi RaharjoAfiliasi tidak diketahui1
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Asti Agustin Putri MulyantoAfiliasi tidak diketahui1
Rika Aprilia PurwaningsihAfiliasi tidak diketahui1

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Sumber metadata: OAI-PMH (metadata jurnal) https://journal.unnes.ac.id/journals/baej/oai, pertama di-harvest 5 Nov 2026, terakhir terlihat 5 Nov 2026.
Metadata asli (oai_dc) 
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	<dc:title xml:lang="en">Evaluasi Pelayanan Kependudukan Dalam Peningkatan Pelayanan Publik Dari Peran Kepala Seksi Pelayanan Di Kantor Desa Medalem, Kabupaten Blora</dc:title>
	<dc:creator xml:lang="en">Karyati, Dwi</dc:creator>
	<dc:creator xml:lang="en">Wirawan, Arif Wahyu</dc:creator>
	<dc:subject xml:lang="en">Evaluasi Pelayanan</dc:subject>
	<dc:subject xml:lang="en">Pelayanan Kependudukan</dc:subject>
	<dc:subject xml:lang="en">Pelayanan Publik</dc:subject>
	<dc:subject xml:lang="en">Pemerintah Desa</dc:subject>
	<dc:description xml:lang="en">





This study aims to evaluate the quality of population services provided by the Head of Service in Medalem Village, Kradenan District, Blora Regency. The research method used is descriptive qualitative with a case study approach. Data collection techniques are carried out through interviews with village officials and the community, direct observation, and analysis of administrative documents. The results of the study indicate that population services in Medalem Village have been quite good in terms of administrative procedures and service times. Employees are friendly to residents, residents feel comfortable when taking care of documents. Things that need to be improved in services in Medalem Village are the application of technology such as online-based service systems and openness of information, especially related to service procedures on the notice board.





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	<dc:publisher xml:lang="en">Universitas Negeri Semarang</dc:publisher>
	<dc:date>2025-08-27</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unnes.ac.id/journals/baej/article/view/28626</dc:identifier>
	<dc:identifier>10.15294/baej.v6i2.28626</dc:identifier>
	<dc:source xml:lang="en">Business and Accounting Education Journal; Vol. 6 No. 2 (2025): Business and Accounting Education Journal; 427 – 440</dc:source>
	<dc:source>2723-4487</dc:source>
	<dc:source>2723-4495</dc:source>
	<dc:source>10.15294/baej.v6i2</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.unnes.ac.id/journals/baej/article/view/28626/5917</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2025 Business and Accounting Education Journal</dc:rights>
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