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Jurnal

Pengaruh Fasilitas Kantor, Disiplin Kerja, Dan Kompetensi Pegawai terhadap Kualitas Pelayanan

Business and Accounting Education Journal · Vol. 1 No. 3 (2020) · pp. 280–289

DOI
10.15294/baej.v1i3.46524
ISSN
2723-4487, 2723-4495
Published
2020-12-31
Publisher
Universitas Negeri Semarang
Language
eng

Abstract

The purpose of this study is to determine wheter there is a positive and significant influence of office facilities, work discipline, and employee competence on service quality in east Semarang District Office Semarang City simultaneously or partially. The population of this research is users of office services in the east semarang district office semarang city. The research sample was 115 respondents. This study uses a quantitative approach and data collection using a questionnaire. The data analysis method used is descriptive analysis, multiple linear regression, and hypothesis testing. The method of data analysis is descriptive analysis, linear regression and hypothesis test. The results of multiple regression analysis in this study are Y= 6,782 + 0,567FK + 0,436DK + 0,323KP + e.

Collaboration network of the authors

40 authors · 91 co-authorship links

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  • State University of Semarang
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Fathur RokhmanState University of Semarang4
Eko HandoyoAffiliation unknown4
Dian Fithra PermanaAffiliation unknown3
Joko WidodoAffiliation unknown2
Angga Pandu WijayaAffiliation unknown2
Syakila MaulidaAffiliation unknown2
Amanda Dewi PuspitaAffiliation unknown2
Nina FarlianaAffiliation unknown1
RusdartiAffiliation unknown1
Teguh Hardi RaharjoAffiliation unknown1
Pingkan Anggia KinaryosihAffiliation unknown1
Radini SintaAffiliation unknown1
Moh. UyubAffiliation unknown1
Dian Fithra PermanaAffiliation unknown1
SuharjaAffiliation unknown1
Angga WijayaAffiliation unknown1
Liza Dwi AnggraeniAffiliation unknown1
Syaefa Habsyah Nur MaulidaAffiliation unknown1
Edy SuryantoAffiliation unknown1
Muhammad Nukha MurtadloAffiliation unknown1
Angga Dwi ArdiantoAffiliation unknown1
Yohana Endang TrirahayuAffiliation unknown1
Tafriyadhur Risa BillahAffiliation unknown1
Heni Agus PurwantiAffiliation unknown1
Asrori AsroriAffiliation unknown1
Fahrian Aldi AlfiansyaAffiliation unknown1
Yudha HeriyantoAffiliation unknown1
KastiniAffiliation unknown1
SlametAffiliation unknown1
Ahmad RozaniAffiliation unknown1
KardiyemAffiliation unknown1
Findy Cahya Isca SariAffiliation unknown1
Inarotul CaturmufidariniAffiliation unknown1
Rena Alfatih Dinul HadyuAffiliation unknown1
Ahmad SaerojiAffiliation unknown1
Esti WidyarningsihAffiliation unknown1
Fian FandanuAffiliation unknown1
Sri RatnawatiAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.unnes.ac.id/sju/index.php/baej/oai, first harvested 5 Nov 2026, last seen 5 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">Pengaruh Fasilitas Kantor, Disiplin Kerja, Dan Kompetensi Pegawai terhadap Kualitas Pelayanan</dc:title>
	<dc:creator>Kurniasari, Riyanti Ratna Ayu</dc:creator>
	<dc:creator>Oktarina, Nina</dc:creator>
	<dc:description xml:lang="en-US">The purpose of this study is to determine wheter there is a positive and significant influence of office facilities, work discipline, and employee competence on service quality in east Semarang District Office Semarang City simultaneously or partially. The population of this research is users of office services in the east semarang district office semarang city. The research sample was 115 respondents. This study uses a quantitative approach and data collection using a questionnaire. The data analysis method used is descriptive analysis, multiple linear regression, and hypothesis testing. The method of data analysis is descriptive analysis, linear regression and hypothesis test. The results of multiple regression analysis in this study are Y= 6,782 + 0,567FK + 0,436DK + 0,323KP + e. </dc:description>
	<dc:publisher xml:lang="en-US">Universitas Negeri Semarang</dc:publisher>
	<dc:date>2020-12-31</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en-US">Peer-reviewed</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unnes.ac.id/sju/baej/article/view/46524</dc:identifier>
	<dc:identifier>10.15294/baej.v1i3.46524</dc:identifier>
	<dc:source xml:lang="en-US">Business and Accounting Education Journal; Vol 1 No 3 (2020): Vol 1 No 3 (2020): Business and Accounting Education Journal; 280 - 289</dc:source>
	<dc:source>2723-4487</dc:source>
	<dc:source>2723-4495</dc:source>
	<dc:source>10.15294/baej.v1i3</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.unnes.ac.id/sju/baej/article/view/46524/18758</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2021 Business and Accounting Education Journal</dc:rights>
</oai_dc:dc>