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Pengaruh Kualitas Pelayanan, Partisipasi Anggota Dan Motivasi Berkoperasi Terhadap Sisa Hasil Usaha Anggota

Business and Accounting Education Journal · Vol. 4 No. 1 (2023) · pp. 89–98

DOI
10.15294/baej.v4i1.74632
ISSN
2723-4487, 2723-4495
Published
2023-04-30
Publisher
Universitas Negeri Semarang
Language
eng

Abstract

This research aims to describe service quality, member’s participation, cooperative motivation to member’s surplus of Koperasi Gema Sejahtera Tembalang Semarang, to analyze the influence of service quality, member’s participation and cooperative motivation to member’s surplus of Koperasi Gema Sejahtera 2018 both simultaneously and partially. The population in this study were all members of Koperasi Gema Sejahtera Tembalang Semarang as many as 214 people. The sample used in this study were 68 people chosen by proportional random sampling technique. Methods of data collection used were questionnaires. Then the data was analyzed using descriptions and multiple regression analysis using SPSS 21 program. The result showed that the service quality belong to fine category, the member’s participation belong to high category, cooperative motivation belong to high category, and member’s surplus belong to fine category with Y regression equation = 1,044 + 0,254 X1+ 0,230 X2+ 0,201X3. The amount of the influence of service quality, member’s participation and cooperative motivation to the member’s surplus simultaneously was 34,5%, the remaining 65,5% was influenced by other variables not examined in this study, while partially, the influence of service quality was 13,62%, the member’s participation was 7,78%, and cooperative motivation was 6,66% to the member’s surplus of Koperasi Gema Sejahtera Tembalang Semarang.

Collaboration network of the authors

14 authors · 25 co-authorship links

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Co-authorOrganisationJoint articles
Siti RahmawatiAffiliation unknown1
Bambang SubaliAffiliation unknown1
Harianingsih HarianingsihAffiliation unknown1
Tri SuminarAffiliation unknown1
Tri Joko RaharjoAffiliation unknown1
Wijang SakitriAffiliation unknown1
Kiki ZuliasantiAffiliation unknown1
Renita SariAffiliation unknown1
Naelatun Ni'mahAffiliation unknown1
Ratih RahmawatiAffiliation unknown1
Muhammad KhafidAffiliation unknown1
Abdul KodirAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.unnes.ac.id/sju/index.php/baej/oai, first harvested 5 Nov 2026, last seen 5 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">Pengaruh Kualitas Pelayanan, Partisipasi Anggota Dan Motivasi Berkoperasi Terhadap Sisa Hasil Usaha Anggota</dc:title>
	<dc:creator>Saadah, Nur Amilatus</dc:creator>
	<dc:creator>Rusdarti, Rusdarti</dc:creator>
	<dc:description xml:lang="en-US">This research aims to describe service quality, member’s participation, cooperative motivation to member’s surplus of Koperasi Gema Sejahtera Tembalang Semarang, to analyze the influence of service quality, member’s participation and cooperative motivation to member’s surplus of Koperasi Gema Sejahtera 2018 both simultaneously and partially. The population in this study were all members of Koperasi Gema Sejahtera Tembalang Semarang as many as 214 people. The sample used in this study were 68 people chosen by proportional random sampling technique. Methods of data collection used were questionnaires. Then the data was analyzed using descriptions and multiple regression analysis using SPSS 21 program. The result showed that the service quality belong to fine category, the member’s participation belong to high category, cooperative motivation belong to high category, and member’s surplus belong to fine category with Y regression equation = 1,044 + 0,254 X1+ 0,230 X2+ 0,201X3 . The amount of the influence of service quality, member’s participation and cooperative motivation to the member’s surplus simultaneously was 34,5%, the remaining 65,5% was influenced by other variables not examined in this study, while partially, the influence of service quality was 13,62%, the member’s participation was 7,78%, and cooperative motivation was 6,66% to the member’s surplus of Koperasi Gema Sejahtera Tembalang Semarang.</dc:description>
	<dc:publisher xml:lang="en-US">Universitas Negeri Semarang</dc:publisher>
	<dc:date>2023-04-30</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en-US">Peer-reviewed</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unnes.ac.id/sju/baej/article/view/74632</dc:identifier>
	<dc:identifier>10.15294/baej.v4i1.74632</dc:identifier>
	<dc:source xml:lang="en-US">Business and Accounting Education Journal; Vol 4 No 1 (2023): Business and Accounting Education Journal; 89 - 98</dc:source>
	<dc:source>2723-4487</dc:source>
	<dc:source>2723-4495</dc:source>
	<dc:source>10.15294/baej.v4i1</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.unnes.ac.id/sju/baej/article/view/74632/25340</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2023 Business and Accounting Education Journal</dc:rights>
</oai_dc:dc>