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Effects of Relationship Quality on Citizen Intention Use of E-government Services: An Empirical Study of E-government System
International Journal of Electrical and Computer Engineering (IJECE) · Vol. 8 No. 6 (2018)
ISSN 2088-8708, 2088-8708
Published 2018-12-01
Publisher Institute of Advanced Engineering and Science
Abstract
This study aims to explain the concept of relationship quality on citizen intention use of e-Government service. We have built 5 hypotheses. The result of 5 hypotheses is positive and significant impact. In building citizen relationship, we build two antecedent they are perceived e-Government usability and perceived e-Government credibility. The method we use in this research is empirical, with 366 valid respondents.
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Universitas Amikom Purwokerto Southern Taiwan University of Science and Technology Affiliation unknown
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Metadata source: Crossref API (cadangan, berdasarkan ISSN) https://api.crossref.org/journals/2088-8708/works,
first harvested 27 Okt 2026,
last seen 27 Okt 2026.
Metadata as oai_dc, converted from Crossref
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Cite this article
APA 7
Berlilana, B., Hariguna, T., & Lai, M. T. (2018). Effects of Relationship Quality on Citizen Intention Use of E-government Services: An Empirical Study of E-government System. International Journal of Electrical and Computer Engineering (IJECE), 8(6). https://doi.org/10.11591/ijece.v8i6.pp5127-5133
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IEEE
B. Berlilana, T. Hariguna, and M. T. Lai, “Effects of Relationship Quality on Citizen Intention Use of E-government Services: An Empirical Study of E-government System,” International Journal of Electrical and Computer Engineering (IJECE), vol. 8, no. 6, 2018, doi: 10.11591/ijece.v8i6.pp5127-5133.
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