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A Protection Model Against Side Effects of Cosmetic Products in E-Commerce: Perspectives from Islamic Economics, Social, and Risk Management

Economic Education Analysis Journal · Vol. 15 No. 2 (2026) · hlm. 157–179

DOI
10.15294/eeaj.v15i2.48472
ISSN
2502-356X, 2252-6544
Terbit
2026-06-30
Penerbit
Universitas Negeri Semarang
Bahasa
eng

Abstrak

This study aims to develop and conceptualize a protection model for adverse effects arising from cosmetic products purchased through e-commerce platforms by integrating Islamic economic principles, social perspectives, and risk management approaches. A qualitative research design was employed using purposive sampling to select informants who had purchased cosmetic products via e-commerce, were at least 18 years old, and had experience with product-related adverse effects or digital consumer protection mechanisms. Primary data were collected through in-depth interviews, while secondary data were obtained from platform policy documents and relevant scholarly literature. The data were analyzed using thematic analysis by linking empirical findings with the principles of maqāṣid al-sharīʿah, consumer trust, and risk management frameworks. The findings propose a comprehensive protection model consisting of preventive, responsive, and curative dimensions, encompassing product verification, claims-handling procedures, and compensation mechanisms. This model extends the literature on digital consumer protection and offers practical guidance for e-commerce platforms, regulators, and insurance providers in strengthening consumer safety and trust within the digital marketplace.

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9 penulis · 13 tautan kepenulisan bersama

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  • Universitas Islam Negeri Sumatera Utara
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  • Organisasi berbeda
  • Organisasi sama
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Rekan penulisOrganisasiArtikel bersama
Aqwa Naser DaulayUniversitas Islam Negeri Sumatera Utara1
Ahmad Rajin SiregarUniversitas Islam Negeri Sumatera Utara1
Nurul Hafizah NstAfiliasi tidak diketahui1
Kusmilawaty KusmilawatyUniversitas Islam Negeri Sumatera Utara1
Fauzi Arif LubisUniversitas Islam Negeri Sumatera Utara1
Dwiki Wardana SyahUniversitas Islam Negeri Sumatera Utara1

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Sumber metadata: OAI-PMH (metadata jurnal) https://journal.unnes.ac.id/journals/eeaj/oai, pertama di-harvest 5 Nov 2026, terakhir terlihat 8 Nov 2026.
Metadata asli (oai_dc)
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	<dc:title xml:lang="en">A Protection Model Against Side Effects of Cosmetic Products in E-Commerce: Perspectives from Islamic Economics, Social, and Risk Management</dc:title>
	<dc:creator xml:lang="en">Triseptina, Adris</dc:creator>
	<dc:creator xml:lang="en">Rahmani, Nur Ahmadi Bi </dc:creator>
	<dc:creator xml:lang="en">Rahma, Tri Inda Fadhila </dc:creator>
	<dc:subject xml:lang="en">Consumer Protection, Cosmetic Product Safety, E-Commerce, Islamic Economics Risk Management</dc:subject>
	<dc:description xml:lang="en">This study aims to develop and conceptualize a protection model for adverse effects arising from cosmetic products purchased through e-commerce platforms by integrating Islamic economic principles, social perspectives, and risk management approaches. A qualitative research design was employed using purposive sampling to select informants who had purchased cosmetic products via e-commerce, were at least 18 years old, and had experience with product-related adverse effects or digital consumer protection mechanisms. Primary data were collected through in-depth interviews, while secondary data were obtained from platform policy documents and relevant scholarly literature. The data were analyzed using thematic analysis by linking empirical findings with the principles of maqāṣid al-sharīʿah, consumer trust, and risk management frameworks. The findings propose a comprehensive protection model consisting of preventive, responsive, and curative dimensions, encompassing product verification, claims-handling procedures, and compensation mechanisms. This model extends the literature on digital consumer protection and offers practical guidance for e-commerce platforms, regulators, and insurance providers in strengthening consumer safety and trust within the digital marketplace.</dc:description>
	<dc:publisher xml:lang="en">Universitas Negeri Semarang</dc:publisher>
	<dc:date>2026-06-30</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unnes.ac.id/journals/eeaj/article/view/48472</dc:identifier>
	<dc:identifier>10.15294/eeaj.v15i2.48472</dc:identifier>
	<dc:source xml:lang="en">Economic Education Analysis Journal; Vol. 15 No. 2 (2026): Economic Education Analysis Journal; 157-179</dc:source>
	<dc:source>2502-356X</dc:source>
	<dc:source>2252-6544</dc:source>
	<dc:source>10.15294/eeaj.v15i2</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.unnes.ac.id/journals/eeaj/article/view/48472/10067</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2026 Economic Education Analysis Journal</dc:rights>
</oai_dc:dc>