Proposed T-Model to cover 4S quality metrics based on empirical study of root cause of software failures

Abstract

There are various root causes of software failures. Few years ago, software used to fail mainly due to functionality related bugs. That used to happen due to requirement misunderstanding, code issues and lack of functional testing. A lot of work has been done in past on this and software engineering has matured over time, due to which software’s hardly fail due to functionality related bugs. To understand the most recent failures, we had to understand the recent software development methodologies and technologies. In this paper we have discussed background of technologies and testing progression over time. A survey of more than 50 senior IT professionals was done to understand root cause of their software project failures. It was found that most of the softwares fail due to lack of testing of non-functional parameters these days. A lot of research was also done to find most recent and most severe software failures. Our study reveals that main reason of software failures these days is lack of testing of non-functional requirements. Security and Performance parameters mainly constitute non-functional requirements of software. It has become more challenging these days due to lots of development in the field of new technologies like Internet of things (IoT), Cloud of things (CoT), Artificial Intelligence, Machine learning, robotics and excessive use of mobile and technology in everything by masses. Finally, we proposed a software development model called as T-model to ensure breadth and depth of software is considered while designing and testing of software.