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Bureaucratic Reform and Business Services in the Special Region of Yogyakarta

Efficient: Indonesian Journal of Development Economics · Vol. 6 No. 2 (2023) · hlm. 156–167

DOI
10.15294/efficient.v6i2.67304
ISSN
2655-318X, 2655-6197
Terbit
2023-06-21
Penerbit
Universitas Negeri Semarang
Bahasa
eng

Abstrak

This study aims to identify internal and external factors and formulate a strategy for utilizing the Online Single Submission (OSS) system in business licensing services at the Provincial Government of D.I. Yogyakarta. The method used is library research and SWOT analysis. The results show that internal factors, namely the implementation of the OSS system, can streamline time and costs and make it easier for the public to access more transparent and accountable procedures. Meanwhile, external factors in implementing the OSS system were influenced by good cooperation and coordination between the provincial and city/district governments. The strategy for utilizing the OSS system for business licensing services in DIY is optimizing the use and utilization of the OSS system for licensing services, integrating the licensing service system into the Si Cantik Cloud application, strengthening regulations related to the use of the OSS system, increasing the socialization of licensing services through OSS, allocating human resources. Those competent in digital-based public services improve the ball pick-up system in licensing services and control the verification function on permit applicant data.

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29 penulis · 65 tautan kepenulisan bersama · 20 lintas organisasi

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  • Padjadjaran University
  • Ministry of Finance
  • Universitas Syiah Kuala
  • Universitas Islam Negeri Ar-Raniry
  • Badan Pusat Statistik
  • Australian National University
  • Kangwon National University
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Rekan penulisOrganisasiArtikel bersama
Adhitya WardhanaPadjadjaran University3
Sutyastie Soemitro RemiPadjadjaran University3
Sandi Asep RamdaniMinistry of Finance1
Kodrat WibowoPadjadjaran University1
Yudha Hadian NurAfiliasi tidak diketahui1
Herlina RoselineAfiliasi tidak diketahui1
Muhammad Bayu Permana RosiyanAfiliasi tidak diketahui1
Ade Marsinta ArsaniBadan Pusat Statistik1
Haposan Indra Wesly PasaribuMinistry of Finance1
Fadlan FadlanAfiliasi tidak diketahui1
Militcyano Samuel SapuletteAustralian National University1
Bayu Rizky PratamaKangwon National University1
Teguh SantosoPadjadjaran University1
Aurelia Puteri ArfitaPadjadjaran University1
Alfiah HasanahPadjadjaran University1
Siti HudaepahPadjadjaran University1
Nurlindawati NurlindawatiUniversitas Syiah Kuala1
Burhanuddin YasinUniversitas Syiah Kuala1
Muhammad Ibnu PamungkasSunan Gunung Djati State Islamic University Bandung1
Ferry HadiyantoPadjadjaran University1
Abdul Halim MananUniversitas Islam Negeri Ar-Raniry1
Iping Rahmat SaputraUniversitas Islam Negeri Ar-Raniry1

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Sumber metadata: OAI-PMH (metadata jurnal) https://journal.unnes.ac.id/sju/index.php/efficient/oai, pertama di-harvest 5 Nov 2026, terakhir terlihat 8 Nov 2026.
Metadata asli (oai_dc) 
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	<dc:title xml:lang="en-US">Bureaucratic Reform and Business Services in the Special Region of Yogyakarta</dc:title>
	<dc:creator>Kharisma, Bayu</dc:creator>
	<dc:creator>Hadi, Abdul</dc:creator>
	<dc:creator>Sinambela, Putri Novita</dc:creator>
	<dc:creator>Briliyanti, Novi</dc:creator>
	<dc:creator>Pratiwi, Vita Erika</dc:creator>
	<dc:creator>Supriatna, Sendy Aristiana</dc:creator>
	<dc:creator>Nugroho, Ahmad Tito</dc:creator>
	<dc:description xml:lang="en-US">This study aims to identify internal and external factors and formulate a strategy for utilizing the Online Single Submission (OSS) system in business licensing services at the Provincial Government of D.I. Yogyakarta. The method used is library research and SWOT analysis. The results show that internal factors, namely the implementation of the OSS system, can streamline time and costs and make it easier for the public to access more transparent and accountable procedures. Meanwhile, external factors in implementing the OSS system were influenced by good cooperation and coordination between the provincial and city/district governments. The strategy for utilizing the OSS system for business licensing services in DIY is optimizing the use and utilization of the OSS system for licensing services, integrating the licensing service system into the Si Cantik Cloud application, strengthening regulations related to the use of the OSS system, increasing the socialization of licensing services through OSS, allocating human resources. Those competent in digital-based public services improve the ball pick-up system in licensing services and control the verification function on permit applicant data.</dc:description>
	<dc:publisher xml:lang="en-US">Universitas Negeri Semarang</dc:publisher>
	<dc:date>2023-06-21</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en-US">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unnes.ac.id/sju/efficient/article/view/67304</dc:identifier>
	<dc:identifier>10.15294/efficient.v6i2.67304</dc:identifier>
	<dc:source xml:lang="en-US">Efficient: Indonesian Journal of Development Economics; Vol 6 No 2 (2023); 156-167</dc:source>
	<dc:source>2655-318X</dc:source>
	<dc:source>2655-6197</dc:source>
	<dc:source>10.15294/efficient.v6i2</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.unnes.ac.id/sju/efficient/article/view/67304/24519</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2023 Efficient: Indonesian Journal of Development Economics</dc:rights>
</oai_dc:dc>