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How Consumers in Indonesia Are Protected Fairly? Analysis of Law No. 8 of 1999 concerning Consumer Protection

Indonesian Journal of Advocacy and Legal Services · Vol. 2 No. 1 (2020) · hlm. 57–70

DOI
10.15294/ijals.v2i1.22870
ISSN
2686-2611, 2686-2085
Terbit
2020-08-31
Penerbit
Universitas Negeri Semarang
Bahasa
eng
Lisensi
creativecommons.org/licenses/by-nc-sa/4.0

Abstrak

The progress of the times accompanied by increasingly sophisticated technology, opens new opportunities in the national economic development sector. New opportunities, namely business opportunities, are expected to encourage the macroeconomic sector to become more advanced so as to be able to improve the level of welfare of the people of Indonesia, with an increase in business opportunities in the modern world, so goods and services as the main commodity will certainly develop as well. However, goods and services as an element in these economic transactions open up opportunities for the emergence of possible losses suffered by consumers as part of fraud, negligence, or intentional business actors. This condition raises an understanding of the need for protection of consumers as parties who are often harmed by the actions of these 'naughty' business actors. In fact, an institution has been formed which aims to bring consumers to defend their rights as consumers, namely the Indonesian Consumers Foundation, but consumers are still reluctant to go through the judiciary for themselves so that they are more resigned to what they experience.

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  • Hasanuddin University
  • Universitas Muslim Indonesia
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Rekan penulisOrganisasiArtikel bersama
Fradhana Putra DisantaraAfiliasi tidak diketahui1
Bazarova Dildora BaxadirovnaAfiliasi tidak diketahui1
Ildar BegishevAfiliasi tidak diketahui1
Agung AdityaAfiliasi tidak diketahui1
Ahmad YazidAfiliasi tidak diketahui1
Aditya Migi PrematuraAfiliasi tidak diketahui1
Wahbi RahmanAfiliasi tidak diketahui1
Prija DjatmikaAfiliasi tidak diketahui1
Robert Lengkong WekuAfiliasi tidak diketahui1
Noor Dzuhaidah OsmanAfiliasi tidak diketahui1
Sulastri SulastriUniversitas Muslim Indonesia1
Ridwan RidwanHasanuddin University1
Belardo Prasetya Mega JayaAfiliasi tidak diketahui1
Rully Syahrul MucharomAfiliasi tidak diketahui1
Siti Nur AisahAfiliasi tidak diketahui1
Novia Bella AlifviaAfiliasi tidak diketahui1
Ahmad Asari TaufiqurrohmanAfiliasi tidak diketahui1
Ong VictoriaAfiliasi tidak diketahui1

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Sumber metadata: OAI-PMH (metadata jurnal) https://journal.unnes.ac.id/journals/ijals/oai, pertama di-harvest 5 Nov 2026, terakhir terlihat 8 Nov 2026.
Metadata asli (oai_dc)
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	<dc:title xml:lang="en">How Consumers in Indonesia Are Protected Fairly? Analysis of Law No. 8 of 1999 concerning Consumer Protection</dc:title>
	<dc:creator xml:lang="en">Wibowo, Dwi Edi</dc:creator>
	<dc:subject xml:lang="en">Law Enforcement; Consumer Protection; Justice</dc:subject>
	<dc:description xml:lang="en">The progress of the times accompanied by increasingly sophisticated technology, opens new opportunities in the national economic development sector. New opportunities, namely business opportunities, are expected to encourage the macroeconomic sector to become more advanced so as to be able to improve the level of welfare of the people of Indonesia, with an increase in business opportunities in the modern world, so goods and services as the main commodity will certainly develop as well. However, goods and services as an element in these economic transactions open up opportunities for the emergence of possible losses suffered by consumers as part of fraud, negligence, or intentional business actors. This condition raises an understanding of the need for protection of consumers as parties who are often harmed by the actions of these 'naughty' business actors. In fact, an institution has been formed which aims to bring consumers to defend their rights as consumers, namely the Indonesian Consumers Foundation, but consumers are still reluctant to go through the judiciary for themselves so that they are more resigned to what they experience.</dc:description>
	<dc:publisher xml:lang="en">Universitas Negeri Semarang</dc:publisher>
	<dc:date>2020-08-31</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unnes.ac.id/journals/ijals/article/view/22870</dc:identifier>
	<dc:identifier>10.15294/ijals.v2i1.22870</dc:identifier>
	<dc:source xml:lang="en">Indonesian Journal of Advocacy and Legal Services; Vol. 2 No. 1 (2020): Legal Protection in Broader Context in Indonesia and Global Context; 57-70</dc:source>
	<dc:source>2686-2611</dc:source>
	<dc:source>2686-2085</dc:source>
	<dc:source>10.15294/ijals.v2i1</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.unnes.ac.id/journals/ijals/article/view/22870/3409</dc:relation>
	<dc:rights xml:lang="en">https://creativecommons.org/licenses/by-nc-sa/4.0</dc:rights>
</oai_dc:dc>