Akses terbuka Jurnal
Analysis and Quality Measurement of SITEDI Sub-System Against User Satisfaction Using WebQual 4.0 and End-User Computing Satisfaction (EUCS) Methods
Journal of Advances in Information Systems and Technology · Vol. 5 No. 2 (2024) · hlm. 153–167
- ISSN
- 2715-999X, 2714-9714
- Terbit
- 2024-01-23
- Penerbit
- Department of Computer Science, Faculty of Mathematics and Natural Sciences, Universitas Negeri Semarang
- Bahasa
- eng
Abstrak
One of the efforts in handling educational challenges in the era of technological development is the development of the Thesis Information System for Dissertation Thesis (SITEDI). SITEDI is an information system that facilitates the thesis administration process starting from the presentation of the subject matter to the final exam managed by Universitas Negeri Semarang (UNNES). Therefore, it is necessary to measure the quality of SITEDI performance based on user satisfaction to facilitate the evaluation process of SITEDI as a quality student service in the future. The research method used in this study is a combination of WebQual 4.0 and End-User Computing Satisfaction (EUCS). The variables used include usability quality, information quality, service interaction quality, format, and timeliness. The sample used was 135 respondents with purposive sampling technique. The results of the analysis that have been carried out conclude that simultaneously the variables of usability quality, information quality, service interaction quality, format, and timeliness have an influence on user satisfaction by 62.5%. WebQual 4.0 variables, namely service interaction quality, information quality, and usability quality sequentially have a significant influence on user satisfaction with an effect size of 0.092, 0.069, and 0.028. Meanwhile, the EUCS variables, namely format and timeliness, do not have a significant influence on user satisfaction.
Jaringan kolaborasi para penulis
20 penulis · 26 tautan kepenulisan bersama · 4 lintas organisasi
Arahkan kursor atau ketuk sebuah nama untuk menyorot rekan penulisnya. Klik dua kali untuk membuka halaman penulis.
- State University of Semarang
- Universiti Sains Malaysia
- Sebelas Maret University
- Afiliasi tidak diketahui
- Organisasi berbeda
- Organisasi sama
- Afiliasi tidak diketahui
- Garis lebih tebal = lebih banyak artikel bersama · lingkaran lebih besar = lebih banyak artikel
Tampilkan sebagai tabel
| Rekan penulis | Organisasi | Artikel bersama |
|---|---|---|
| Risma Moulidya Syafei | Afiliasi tidak diketahui | 2 |
| Saiful Ridlo | State University of Semarang | 1 |
| Sony Zulfikasari | State University of Semarang | 1 |
| Rodiyah | State University of Semarang | 1 |
| Kien Tsong Chau | Universiti Sains Malaysia | 1 |
| Afifah Muthmainnah | Afiliasi tidak diketahui | 1 |
| Muhammad Wildan Yasykur | Afiliasi tidak diketahui | 1 |
| Mohamamd Rifkiana | Afiliasi tidak diketahui | 1 |
| Faiqi Nabil | Afiliasi tidak diketahui | 1 |
| Manasya Khulafa Alief Rahman | Afiliasi tidak diketahui | 1 |
| Hendra Praditya Ferdiansyah | Afiliasi tidak diketahui | 1 |
| Hibban Daffa Ramadhan | Afiliasi tidak diketahui | 1 |
| Mohammad Nashrullah | Afiliasi tidak diketahui | 1 |
| Muhammad Subekhi Muryantoro | Afiliasi tidak diketahui | 1 |
| Danendra Yassar Adhirajasa | Afiliasi tidak diketahui | 1 |
| Hafid Fikri Bachtiar | Afiliasi tidak diketahui | 1 |
| SUTIKNO | Sebelas Maret University | 1 |
| Jatmiko Endro Suseno | Afiliasi tidak diketahui | 1 |
Afiliasi berasal dari OpenAlex; metadata OAI-PMH jurnal tidak memuatnya. Penulis tanpa ID OpenAlex dicocokkan berdasarkan nama, sehingga dua orang bisa tergabung atau satu orang bisa terpisah.