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Reforming the Indonesian Bureaucracy through State Civil Apparatus Reform, Could It be Optimized with Technology?

Journal of Law and Legal Reform · Vol. 5 No. 3 (2024) · hlm. 943–972

DOI
10.15294/jllr.v5i3.13753
ISSN
2715-0968, 2715-0941
Terbit
2024-10-31
Penerbit
Faculty of Law, Universitas Negeri Semarang, Indonesia
Bahasa
eng
Lisensi
creativecommons.org/licenses/by-nc-sa/4.0

Abstrak

Bureaucracy, from a societal perspective, is often perceived as complex, slow, and inefficient. Despite these criticisms, bureaucracy remains a fundamental component of governance and plays a crucial role in societal functioning. As such, bureaucratic reform has been a prominent focus of policy discussions for several decades. A technology-driven government system, coupled with a bottom-up approach, has the potential to enhance efficiency, transparency, and accountability in public administration. However, in practice, such reforms have been largely confined to central government institutions and select agencies. This study aims to explore the integration of technology within the bureaucratic system in Indonesia, with a focus on its comprehensive implementation across government structures. Employing a normative research methodology, the study emphasizes the need for the government to take proactive steps in developing a skilled workforce in information technology. The authors also recommend strategically mapping positions that can integrate technological expertise throughout government departments. Furthermore, the study proposes a comprehensive examination of the potential for replacing executive positions with artificial intelligence (AI) to streamline and simplify bureaucratic processes. In addition to technological advancements, bureaucratic reform must be accompanied by legal reform, particularly in the areas of data security and the protection of personal information. This includes redefining bureaucratic and personal data categories to ensure robust safeguards. The Personal Data Protection Law should play a pivotal role in integrating these data types and ensuring their protection. Moreover, the Telecommunications Act and the Personal Data Protection Act should foster collaboration between the government and technology companies to develop effective security solutions. Lastly, strengthening the Ombudsman as a public service oversight institution is essential to ensuring transparency and accountability in the implementation of bureaucratic and technological reforms.

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  • State University of Gorontalo
  • University of Bengkulu
  • Universitas Islam Negeri Maulana Malik Ibrahim
  • State University of Semarang
  • University of Debrecen
  • Universitas Muhammadiyah Malang
  • Padjadjaran University
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Rekan penulisOrganisasiArtikel bersama
Ali MasyharState University of Semarang4
Mustafa LutfiUniversitas Islam Negeri Maulana Malik Ibrahim3
Sholahuddin Al-FatihUniversitas Muhammadiyah Malang3
Sang Ayu Putu RahayuState University of Semarang2
Dina Silvia PuteriState University of Semarang2
Rahayu Fery AnitasariState University of Semarang2
Evi NoviawatiUniversitas Galuh2
Indra PerwiraPadjadjaran University2
Ali AbdurahmanPadjadjaran University2
Yassine ChamiAbu Dhabi University2
Chami YassineAbu Dhabi University2
Dian Ekawaty IsmailState University of Gorontalo2
Dhita Widya PutriUniversity of Debrecen1
Ramdhan KasimUniversitas Gorontalo1
Andi Inar SahabatAfiliasi tidak diketahui1
Muhammad Hatta Roma TampubolonTadulako University1
Ramadhita RamadhitaUniversitas Islam Negeri Maulana Malik Ibrahim1
Aditya Prastian SupriyadiUniversitas Islam Negeri Maulana Malik Ibrahim1
Kurniasih BahagiatiUniversitas Islam Negeri Maulana Malik Ibrahim1
Mohamad Rivaldi MohaState University of Gorontalo1
Adelia RachmaniarTilburg University1
ZULKIFLI ZULKIFLIPoliteknik Negeri Bengkalis1
Zico Junius FernandoUniversity of Bengkulu1
Herlina ManullangUniversity of HKBP Nommensen1
Mohamad Rivaldi MohaState University of Gorontalo1
Adelia RachmaniarTilburg University1
Muhammad Ridho SinagaNusa Putra University1
Marten BungaUniversitas Gorontalo1
Karem Sayed AboelazmUnited Arab Emirates University1
Nur Putri HidayahUniversitas Muhammadiyah Malang1
Ahmad SiboyUniversitas Islam Malang1
Geofani Milthree SaragihUniversitas Sumatera Utara1
Mexsasai IndraRiau University1
Yusna ArsyadState University of Gorontalo1
Ahmad AhmadState University of Gorontalo1

Afiliasi berasal dari OpenAlex; metadata OAI-PMH jurnal tidak memuatnya. Penulis tanpa ID OpenAlex dicocokkan berdasarkan nama, sehingga dua orang bisa tergabung atau satu orang bisa terpisah.

Sumber metadata: OAI-PMH (metadata jurnal) https://journal.unnes.ac.id/journals/jllr/oai, pertama di-harvest 6 Nov 2026, terakhir terlihat 8 Nov 2026.
Metadata asli (oai_dc) 
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	<dc:title xml:lang="en">Reforming the Indonesian Bureaucracy through State Civil Apparatus Reform, Could It be Optimized with Technology?</dc:title>
	<dc:creator xml:lang="en">Amancik, Amancik</dc:creator>
	<dc:creator xml:lang="en">Barus, Sonia Ivana</dc:creator>
	<dc:creator xml:lang="en">Saifulloh, Putra Perdana Ahmad </dc:creator>
	<dc:creator xml:lang="en">Nggilu, Novendri M. </dc:creator>
	<dc:creator xml:lang="en">Nur, Asrul Ibrahim </dc:creator>
	<dc:subject xml:lang="en">Bureaucratic </dc:subject>
	<dc:subject xml:lang="en">State Civil Apparatus </dc:subject>
	<dc:subject xml:lang="en">Technology</dc:subject>
	<dc:description xml:lang="en">Bureaucracy, from a societal perspective, is often perceived as complex, slow, and inefficient. Despite these criticisms, bureaucracy remains a fundamental component of governance and plays a crucial role in societal functioning. As such, bureaucratic reform has been a prominent focus of policy discussions for several decades. A technology-driven government system, coupled with a bottom-up approach, has the potential to enhance efficiency, transparency, and accountability in public administration. However, in practice, such reforms have been largely confined to central government institutions and select agencies. This study aims to explore the integration of technology within the bureaucratic system in Indonesia, with a focus on its comprehensive implementation across government structures. Employing a normative research methodology, the study emphasizes the need for the government to take proactive steps in developing a skilled workforce in information technology. The authors also recommend strategically mapping positions that can integrate technological expertise throughout government departments. Furthermore, the study proposes a comprehensive examination of the potential for replacing executive positions with artificial intelligence (AI) to streamline and simplify bureaucratic processes.  In addition to technological advancements, bureaucratic reform must be accompanied by legal reform, particularly in the areas of data security and the protection of personal information. This includes redefining bureaucratic and personal data categories to ensure robust safeguards. The Personal Data Protection Law should play a pivotal role in integrating these data types and ensuring their protection. Moreover, the Telecommunications Act and the Personal Data Protection Act should foster collaboration between the government and technology companies to develop effective security solutions. Lastly, strengthening the Ombudsman as a public service oversight institution is essential to ensuring transparency and accountability in the implementation of bureaucratic and technological reforms.</dc:description>
	<dc:publisher xml:lang="en">Faculty of Law, Universitas Negeri Semarang, Indonesia</dc:publisher>
	<dc:date>2024-10-31</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unnes.ac.id/journals/jllr/article/view/13753</dc:identifier>
	<dc:identifier>10.15294/jllr.v5i3.13753</dc:identifier>
	<dc:source xml:lang="en">Journal of Law and Legal Reform; Vol. 5 No. 3 (2024): Various Issues on Law Reform in Indonesia and Beyond; 943-972</dc:source>
	<dc:source>2715-0968</dc:source>
	<dc:source>2715-0941</dc:source>
	<dc:source>10.15294/jllr.v5i3</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.unnes.ac.id/journals/jllr/article/view/13753/2134</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2024 Amancik Amancik, Sonia Ivana Barus, Putra Perdana Ahmad  Saifulloh, Novendri M.  Nggilu, Asrul Ibrahim  Nur (Author)</dc:rights>
	<dc:rights xml:lang="en">https://creativecommons.org/licenses/by-nc-sa/4.0</dc:rights>
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