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Agree to Disagree: Understanding the Failure of Mediation Facilitated by Paralegals

Journal of Law and Legal Reform · Vol. 7 No. 2 (2026) · hlm. 1083–1110

DOI
10.15294/jllr.v7i2.35020
ISSN
2715-0968, 2715-0941
Terbit
2026-04-30
Penerbit
Faculty of Law, Universitas Negeri Semarang, Indonesia
Bahasa
eng
Lisensi
creativecommons.org/licenses/by-nc-sa/4.0

Abstrak

Mediation is widely recognized as an alternative dispute resolution mechanism that emphasizes consensus and mutually beneficial outcomes. However, mediation does not always result in a settlement agreement. This article examines the factors contributing to mediation failure, particularly in cases facilitated by paralegals. Using socio-legal research combined with qualitative analysis of mediation practices at the International Mediation and Arbitration Center (IMAC), the Indonesian National Arbitration Institute (BANI), the Gunungkidul Regency Government in Yogyakarta, and National Legal Reform Agency (BPHN), this study analyzes the role of paralegals, the dynamics of the disputing parties, and the procedural challenges that lead to deadlock during mediation. The research findings indicate that several factors, including a lack of good faith on the part of the parties, unrealistic expectations, communication barriers, power imbalances, and limited mediator competence, influence mediation failure. This study argues that mediation should not be considered a failure when no agreement is reached, as the process can still provide clarity for the parties and guide them towards alternative legal pathways. This research contributes to the dispute resolution discourse by highlighting the practical challenges faced by paralegals in the mediation process.

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  • State University of Semarang
  • University of Mataram
  • Direktorat Jenderal Imigrasi
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Rekan penulisOrganisasiArtikel bersama
Martitah MartitahAfiliasi tidak diketahui11
Pujiono PujionoAfiliasi tidak diketahui10
Muhyidin MuhyidinUniversity of Mataram8
Rini FidiyaniAfiliasi tidak diketahui6
Rahmawati Mohd. YusoffAfiliasi tidak diketahui4
MUHAMMAD SHIDQON PRABOWOAfiliasi tidak diketahui3
Yuli Prasetyo AdhiAfiliasi tidak diketahui3
Mohammad Reza FachruddinAfiliasi tidak diketahui3
Andry SetiawanAfiliasi tidak diketahui3
LAGA SUGIARTOAfiliasi tidak diketahui3
Ivan Bhakti YudistiraAfiliasi tidak diketahui2
Jafar SidikAfiliasi tidak diketahui2
Asep RozaliAfiliasi tidak diketahui2
Rodiyah RodiyahAfiliasi tidak diketahui2
Abraham AbrahamAfiliasi tidak diketahui2
Windi AgustinAfiliasi tidak diketahui2
Masyitha Aulia ArifaAfiliasi tidak diketahui2
Saru ArifinAfiliasi tidak diketahui2
Dani MuhtadaAfiliasi tidak diketahui2
I Made Widia Wirya PutraAfiliasi tidak diketahui2
Arif HidayatAfiliasi tidak diketahui2
Gianefi SafitriDirektorat Jenderal Imigrasi1
Kun Retno HandayaniAfiliasi tidak diketahui1
Indah Sri UtariAfiliasi tidak diketahui1
SIGIT EKA PRAMONOAfiliasi tidak diketahui1
NURROHMAH NURROHMAHAfiliasi tidak diketahui1
RATNA WIDYANINGSIHAfiliasi tidak diketahui1
Delia PangestiAfiliasi tidak diketahui1
Muhamad Syahrul ApriliyantoAfiliasi tidak diketahui1
Khasanah S. L.Afiliasi tidak diketahui1
Harry NugrohoAfiliasi tidak diketahui1
Pradita Adila LarasatiAfiliasi tidak diketahui1
Muarifuddin MuarifuddinAfiliasi tidak diketahui1
Sungkowo Edy MulyonoAfiliasi tidak diketahui1
Woro Apriliana SariAfiliasi tidak diketahui1
Anisya Pratama NingsihAfiliasi tidak diketahui1

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Sumber metadata: OAI-PMH (metadata jurnal) https://journal.unnes.ac.id/journals/jllr/oai, pertama di-harvest 6 Nov 2026, terakhir terlihat 6 Nov 2026.
Metadata asli (oai_dc)
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	<dc:title xml:lang="en">Agree to Disagree: Understanding the Failure of Mediation Facilitated by Paralegals</dc:title>
	<dc:creator xml:lang="en">Adhi, Yuli Prasetyo</dc:creator>
	<dc:creator xml:lang="en">Triyono, Triyono</dc:creator>
	<dc:creator xml:lang="en">Sulistianingsih, Dewi</dc:creator>
	<dc:creator xml:lang="en">Yusoff, Rahmawati Mohd</dc:creator>
	<dc:subject xml:lang="en">Mediation</dc:subject>
	<dc:subject xml:lang="en">Paralegal</dc:subject>
	<dc:subject xml:lang="en">Impasse</dc:subject>
	<dc:subject xml:lang="en">Failure</dc:subject>
	<dc:subject xml:lang="en">Settlement Agreement</dc:subject>
	<dc:description xml:lang="en">Mediation is widely recognized as an alternative dispute resolution mechanism that emphasizes consensus and mutually beneficial outcomes. However, mediation does not always result in a settlement agreement. This article examines the factors contributing to mediation failure, particularly in cases facilitated by paralegals. Using socio-legal research combined with qualitative analysis of mediation practices at the International Mediation and Arbitration Center (IMAC), the Indonesian National Arbitration Institute (BANI), the Gunungkidul Regency Government in Yogyakarta, and National Legal Reform Agency (BPHN), this study analyzes the role of paralegals, the dynamics of the disputing parties, and the procedural challenges that lead to deadlock during mediation. The research findings indicate that several factors, including a lack of good faith on the part of the parties, unrealistic expectations, communication barriers, power imbalances, and limited mediator competence, influence mediation failure. This study argues that mediation should not be considered a failure when no agreement is reached, as the process can still provide clarity for the parties and guide them towards alternative legal pathways. This research contributes to the dispute resolution discourse by highlighting the practical challenges faced by paralegals in the mediation process.</dc:description>
	<dc:publisher xml:lang="en">Faculty of Law, Universitas Negeri Semarang, Indonesia</dc:publisher>
	<dc:date>2026-04-30</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unnes.ac.id/journals/jllr/article/view/35020</dc:identifier>
	<dc:identifier>10.15294/jllr.v7i2.35020</dc:identifier>
	<dc:source xml:lang="en">Journal of Law and Legal Reform; Vol. 7 No. 2 (2026): April, 2026; 1083-1110</dc:source>
	<dc:source>2715-0968</dc:source>
	<dc:source>2715-0941</dc:source>
	<dc:source>10.15294/jllr.v7i2</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.unnes.ac.id/journals/jllr/article/view/35020/9544</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2026 Yuli Prasetyo Adhi, Triyono Triyono, Dewi Sulistianingsih, Rahmawati Mohd Yusoff (Author)</dc:rights>
	<dc:rights xml:lang="en">https://creativecommons.org/licenses/by-nc-sa/4.0</dc:rights>
</oai_dc:dc>