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Overview of Work Stress in Workers at Laundry X

Journal of Safety Education · Vol. 4 No. 1 (2026) · hlm. 11–15

DOI
10.15294/jse.v4i1.27226
ISSN
2988-3504, 2986-6391
Terbit
2026-06-30
Penerbit
Universitas Negeri Semarang
Bahasa
eng

Abstrak

Job stress is essential in occupational health, especially in high-demand service sectors like the laundry industry. This study examines the level of job stress among Laundry X employees by considering individual factors such as gender, age, and length of service. The design of this study was observational with a cross-sectional approach, using data from observations, interviews, and job stress diagnosis questionnaires, according to Permenaker No. 5 of 2018 concerning Occupational Safety and Health in the Work Environment. All six female employees of Laundry X became respondents. The results showed variations in job stress levels based on six categories: role ambiguity, role conflict, quantitative workload, qualitative workload, career development, and responsibility towards others. Most experienced moderate stress, especially in career development (100%) and qualitative workload (83.3%). Overall, (50%) of respondents experienced mild and (50%) moderate stress. These findings emphasize the importance of a structured job stress management program relevant to the laundry industry's conditions. By addressing the factors that cause stress, the laundry industry can improve employee well-being and work efficiency. This study contributes to the scientific understanding of job stress, especially in the context of the small-scale service industry.

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Ellycia Monica Sastra WidjayaAfiliasi tidak diketahui6
Adinda AfifahAfiliasi tidak diketahui6
Muhammad Alghar Husaini AdzkaAfiliasi tidak diketahui6
Fransiska DwiyandariAfiliasi tidak diketahui5
Aprilia HerlinawatiAfiliasi tidak diketahui4
Aurellia Risma RiandiniAfiliasi tidak diketahui4
Muhammad Rafli HaidarAfiliasi tidak diketahui4
Ruth Grace Insos SimbiakAfiliasi tidak diketahui4
Moh Satrio Arif WicaksonoAfiliasi tidak diketahui4
Laura Margareth Br HutabaratAfiliasi tidak diketahui4
Rafa Nayla Ari WibowoAfiliasi tidak diketahui4
Laura Margareth Br Hutabarat HutabaratAfiliasi tidak diketahui3
Evi WidowatiAfiliasi tidak diketahui1
Palgunadi PalgunadiAfiliasi tidak diketahui1
Anik WahyuningsihAfiliasi tidak diketahui1
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Sumber metadata: OAI-PMH (metadata jurnal) https://journal.unnes.ac.id/journals/jse/oai, pertama di-harvest 6 Nov 2026, terakhir terlihat 8 Nov 2026.
Metadata asli (oai_dc) 
<oai_dc:dc xmlns="http://www.openarchives.org/OAI/2.0/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/  http://www.openarchives.org/OAI/2.0/oai_dc.xsd">
	<dc:title xml:lang="en">Overview of Work Stress in Workers at Laundry X</dc:title>
	<dc:creator xml:lang="en">Kumara, Dimas Bayu Putra</dc:creator>
	<dc:creator xml:lang="en">Rofiq, Muhammad Ainur </dc:creator>
	<dc:creator xml:lang="en">Ikrima, Syafiqo Naila </dc:creator>
	<dc:creator xml:lang="en">Fairuzahra, Alifia</dc:creator>
	<dc:creator xml:lang="en">Wicaksono, Moh Satrio Arif </dc:creator>
	<dc:creator xml:lang="en">Hutabarat, Laura Margareth  Br</dc:creator>
	<dc:creator xml:lang="en">Wibowo, Rafa Nayla Ari</dc:creator>
	<dc:subject xml:lang="en">laundry</dc:subject>
	<dc:subject xml:lang="en">occupational safety and health</dc:subject>
	<dc:subject xml:lang="en"> work stress</dc:subject>
	<dc:subject xml:lang="en">working period</dc:subject>
	<dc:description xml:lang="en">Job stress is essential in occupational health, especially in high-demand service sectors like the laundry industry. This study examines the level of job stress among Laundry X employees by considering individual factors such as gender, age, and length of service. The design of this study was observational with a cross-sectional approach, using data from observations, interviews, and job stress diagnosis questionnaires, according to Permenaker No. 5 of 2018 concerning Occupational Safety and Health in the Work Environment. All six female employees of Laundry X became respondents. The results showed variations in job stress levels based on six categories: role ambiguity, role conflict, quantitative workload, qualitative workload, career development, and responsibility towards others. Most experienced moderate stress, especially in career development (100%) and qualitative workload (83.3%). Overall, (50%) of respondents experienced mild and (50%) moderate stress. These findings emphasize the importance of a structured job stress management program relevant to the laundry industry's conditions. By addressing the factors that cause stress, the laundry industry can improve employee well-being and work efficiency. This study contributes to the scientific understanding of job stress, especially in the context of the small-scale service industry.</dc:description>
	<dc:publisher xml:lang="en">Universitas Negeri Semarang</dc:publisher>
	<dc:date>2026-06-30</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unnes.ac.id/journals/jse/article/view/27226</dc:identifier>
	<dc:identifier>10.15294/jse.v4i1.27226</dc:identifier>
	<dc:source xml:lang="en">Journal of Safety Education; Vol. 4 No. 1 (2026): June 2026; 11-15</dc:source>
	<dc:source>2988-3504</dc:source>
	<dc:source>2986-6391</dc:source>
	<dc:source>10.15294/jse.v4i1</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.unnes.ac.id/journals/jse/article/view/27226/11333</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2026 Journal of Safety Education</dc:rights>
</oai_dc:dc>