Jurnal
Strategies to Improve the Performance of Medical Record Officers Through Structural Equation Model Analysis
Jurnal Kesehatan Masyarakat · Vol. 21 No. 1 (2025) · hlm. 91–101
- ISSN
- 2355-3596, 1858-1196
- Terbit
- 2025-07-30
- Penerbit
- Universitas Negeri Semarang in collaboration with Ikatan Ahli Kesehatan Masyarakat Indonesia (IAKMI Tingkat Pusat) and Jejaring Nasional Pendidikan Kesehatan (JNPK)
- Bahasa
- eng
Abstrak
This study intends to develop a performance model for hospital medical staff by analyzing the influence of work meaning and servant leadership on job performance, as well as testing the mediation role of employee gratitude and work engagement, including measuring the impact of all variables if tested simultaneously. Some previous empirical studies have stated that servant leadership has a 67% effect on improving employee performance, but other studies show the opposite. The respondents of this study were 323 medical record officers from private hospitals in Makassar City. This study uses a factorial correlation design that was tested using the Statistical Program for Social Science (SPSS) and Analysis of Moment Structure (AMOS) version 22. The study results show that employee gratitude significantly strengthens the relationship between servant leadership and job performance. In addition, work engagement has proven to be a suitable catalyst for the relationship between meaningful work and job performance. Developing dimensions and indicators of servant leadership, meaningful work, employee gratitude, work engagement, and job performance from the perspective of employee interaction with the organization is valuable in strengthening social exchange theory in the health sector. This study also suggests that hospital management should always maintain employee gratitude and employee work engagement as an effective strategy for improving the performance of hospital medical record officers.
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33 penulis · 83 tautan kepenulisan bersama · 1 lintas organisasi
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- Universitas Halu Oleo
- National Research and Innovation Agency
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- Organisasi sama
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Tampilkan sebagai tabel
| Rekan penulis | Organisasi | Artikel bersama |
|---|---|---|
| Nur Haryanto | Afiliasi tidak diketahui | 1 |
| Rahmad Prajono | Afiliasi tidak diketahui | 1 |
| Awaludin Awaludin | Afiliasi tidak diketahui | 1 |
| Nurmaladewi Nurmaladewi | Universitas Halu Oleo | 1 |
| Wa Ode Salma | Universitas Halu Oleo | 1 |
| Dewi Arisanti | Afiliasi tidak diketahui | 1 |
| Andi Fatmawati | Afiliasi tidak diketahui | 1 |
| Eka Susanti | Afiliasi tidak diketahui | 1 |
| Nurul Silva Lestari | Afiliasi tidak diketahui | 1 |
| Galih Kartikasari | Afiliasi tidak diketahui | 1 |
| Anton Eko Satrio | Afiliasi tidak diketahui | 1 |
| Androw Mikhov Sion | Afiliasi tidak diketahui | 1 |
| Nori Hariyen | Afiliasi tidak diketahui | 1 |
| Sugianur Sugianur | Afiliasi tidak diketahui | 1 |
| Antari Ayuning Arsi | Afiliasi tidak diketahui | 1 |
| Fitria Aprilia | Afiliasi tidak diketahui | 1 |
| Neisya Neisya | Afiliasi tidak diketahui | 1 |
| Ikhmatal Murdi | Afiliasi tidak diketahui | 1 |
| Lia Safwani | Afiliasi tidak diketahui | 1 |
| Hendriansyah Hendriansyah | Afiliasi tidak diketahui | 1 |
| Taufik Taufik | National Research and Innovation Agency | 1 |
| Salman Yoga | Afiliasi tidak diketahui | 1 |
| Muhammad Abduh Musyaffa | Afiliasi tidak diketahui | 1 |
| Aprina Aprina | Afiliasi tidak diketahui | 1 |
| Titi Astuti | Afiliasi tidak diketahui | 1 |
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