Melola Discovery

← Melola Discovery

Jurnal

Information System Governance Evaluation at Diskominfo Central Java Using COBIT 2019 Framework

Scientific Journal of Informatics · Vol. 12 No. 1 (2025) · hlm. 67–76

DOI
10.15294/sji.v12i1.22883
ISSN
2407-7658, 2460-0040
Terbit
2025-05-15
Penerbit
Universitas Negeri Semarang
Bahasa
eng

Abstrak

Purpose: To evaluate the governance of the LaporGub Central Java service portal information system using the COBIT 2019 framework to obtain a comprehensive overview of the implemented capability levels. Methods: This study employs a qualitative method using the COBIT 2019 framework to assess capability levels, which is further combined with CMMI to provide improvement recommendations. The method produces valid and accurate results as respondents are selected using the RACI model, and the assessment is conducted at the subdomain level. Consequently, each domain yields valid outcomes, enabling precise and well-targeted recommendations. Results: This study successfully determined the level of LaporGub service capability using COBIT 2019 and showed that most domains have achieved, and in some cases even exceeded, the set targets. However, several areas still require improvement, especially in services security and business process control, as well as problem management. These findings indicate that the Central Java Provincial Communication and Information Office has a strong foundation in operational management and service sustainability. With proper improvements in IT governance, LaporGub is expected to serve as a model for adaptive and accountable digital public services that can be replicated in other regions across Indonesia. Novelty: This study introduces innovation by integrating COBIT 2019 with CMMI, an uncommon combination in capability level assessments within government institutions. Innovative techniques such as text development, respondent questionnaires based on the RACI model, and interviews are used to avoid redundancy in the research findings. By utilizing questionnaires, interviews, and document reviews, this approach enhances the validity of the study results.

Kata kunci

Jaringan kolaborasi para penulis

29 penulis · 48 tautan kepenulisan bersama · 1 lintas organisasi

Arahkan kursor atau ketuk sebuah nama untuk menyorot rekan penulisnya. Klik dua kali untuk membuka halaman penulis.

  • Diponegoro University
  • Universitas PGRI Sumatera Barat
  • Organisasi berbeda
  • Organisasi sama
  • Afiliasi tidak diketahui
  • Garis lebih tebal = lebih banyak artikel bersama · lingkaran lebih besar = lebih banyak artikel
Tampilkan sebagai tabel
Rekan penulisOrganisasiArtikel bersama
Oky Dwi NurhayatiDiponegoro University3
Bayu SurarsoDiponegoro University2
Teja KusumaDiponegoro University2
Dio Febrilian TanjungDiponegoro University1
Aulia OktavianaDiponegoro University1
Willy Bima AlfajriDiponegoro University1
Wahyul Amien SyafeiDiponegoro University1
Panji Wisnu WirawanDiponegoro University1
Djalal Er RiyantoDiponegoro University1
Yasmin YasminDiponegoro University1
Rizki Galang RahmadaniDiponegoro University1
R. Rizal IsnantoDiponegoro University1
Ardian PamungkasDiponegoro University1
Beta NoranitaDiponegoro University1
Auliya Daffa IsyDiponegoro University1
Alya Aulia NurdinDiponegoro University1
Indra WaspadaDiponegoro University1
Aris Puji WidodoDiponegoro University1
Ryo PambudiDiponegoro University1
Alief Flostyo ZUlfiqor RoshifDiponegoro University1
Fauzia Dhiyaa' FarrosDiponegoro University1
Wira SolinaUniversitas PGRI Sumatera Barat1
Cahya Tri PurnamiDiponegoro University1
Lutfatila MasitohDiponegoro University1
Sri Achadi NugraheniDiponegoro University1
Nurul Khatimah IsmatullahDiponegoro University1

Afiliasi berasal dari OpenAlex; metadata OAI-PMH jurnal tidak memuatnya. Penulis tanpa ID OpenAlex dicocokkan berdasarkan nama, sehingga dua orang bisa tergabung atau satu orang bisa terpisah.

Sumber metadata: OAI-PMH (metadata jurnal) https://journal.unnes.ac.id/journals/sji/oai, pertama di-harvest 6 Nov 2026, terakhir terlihat 8 Nov 2026.
Metadata asli (oai_dc) 
<oai_dc:dc xmlns="http://www.openarchives.org/OAI/2.0/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/  http://www.openarchives.org/OAI/2.0/oai_dc.xsd">
	<dc:title xml:lang="en">Information System Governance Evaluation at Diskominfo Central Java Using COBIT 2019 Framework</dc:title>
	<dc:creator xml:lang="en">Zaini, Ahmad</dc:creator>
	<dc:creator xml:lang="en">Widodo, Aris Puji</dc:creator>
	<dc:creator xml:lang="en">Nugraheni, Dinar Mutiara Kusumo</dc:creator>
	<dc:subject xml:lang="en">COBIT 2019</dc:subject>
	<dc:subject xml:lang="en">IT governance</dc:subject>
	<dc:subject xml:lang="en">CMMI</dc:subject>
	<dc:subject xml:lang="en">Importance performance analysis</dc:subject>
	<dc:subject xml:lang="en">Capability level</dc:subject>
	<dc:description xml:lang="en">Purpose: To evaluate the governance of the LaporGub Central Java service portal information system using the COBIT 2019 framework to obtain a comprehensive overview of the implemented capability levels.
Methods: This study employs a qualitative method using the COBIT 2019 framework to assess capability levels, which is further combined with CMMI to provide improvement recommendations. The method produces valid and accurate results as respondents are selected using the RACI model, and the assessment is conducted at the subdomain level. Consequently, each domain yields valid outcomes, enabling precise and well-targeted recommendations.
Results: This study successfully determined the level of LaporGub service capability using COBIT 2019 and showed that most domains have achieved, and in some cases even exceeded, the set targets. However, several areas still require improvement, especially in services security and business process control, as well as problem management. These findings indicate that the Central Java Provincial Communication and Information Office has a strong foundation in operational management and service sustainability. With proper improvements in IT governance, LaporGub is expected to serve as a model for adaptive and accountable digital public services that can be replicated in other regions across Indonesia.
Novelty: This study introduces innovation by integrating COBIT 2019 with CMMI, an uncommon combination in capability level assessments within government institutions. Innovative techniques such as text development, respondent questionnaires based on the RACI model, and interviews are used to avoid redundancy in the research findings. By utilizing questionnaires, interviews, and document reviews, this approach enhances the validity of the study results.</dc:description>
	<dc:publisher xml:lang="en">Universitas Negeri Semarang</dc:publisher>
	<dc:date>2025-05-15</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unnes.ac.id/journals/sji/article/view/22883</dc:identifier>
	<dc:identifier>10.15294/sji.v12i1.22883</dc:identifier>
	<dc:source xml:lang="en">Scientific Journal of Informatics; Vol. 12 No. 1: Regular Issue; 67-76</dc:source>
	<dc:source>2407-7658</dc:source>
	<dc:source>2460-0040</dc:source>
	<dc:source>10.15294/sji.v12i1</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.unnes.ac.id/journals/sji/article/view/22883/4012</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2025 Scientific Journal of Informatics</dc:rights>
</oai_dc:dc>