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Kinerja Birokrasi Pemerintah dalam Meningkatkan Pelayanan Masyarakat dengan Aplikasi Quick Respone dan WEB Di Kantor Kelurahan Kalisegoro Kecamatan Gunungpati Kota Semarang

Unnes Political Science Journal · Vol. 1 No. 2 (2017) · hlm. 99–106

DOI
10.15294/upsj.v1i2.20077
ISSN
2621-6272, 2549-0737
Terbit
2017-07-15
Penerbit
Universitas Negeri Semarang
Bahasa
eng
Lisensi
creativecommons.org/licenses/by-sa/4.0/

Abstrak

The development of technology in particular telecommunication multimedia and information technology when it’s going to change the order of the organization and social relationships. Change to the goverment a democratic, transparent and accountable are starting to be done to good governance or good government. Issues that are examined in this study is (1) How the utilization of the aplication of the Quick Response and WEB by village goverment KalisegorO the district Gunungpati city of Semarang? (2) How the quality of public complaints in complaint to the village Kalisegoro thr district Gunungpati city of Semarang? (3) How the performance of the village Kalisegoro the district Gunungpati city of Semarang to provide service to the public after the application of the Quick Response and WEB? As a result of this study is the utilization of the application of the Quick Response and WEB in the village Kalisegoro aims to bring convenience to people and exellent service conductes by the village to the public. The quality of the complaint the community through the Quick Response and WEB is still low, due the factors of human resources some communities are still low. Performance af the village Kalisegoro to make the application of the Quick Response and WEB, to the villages that have age in over 45 year still be hired and given training in using the application. Good advice presented in this study is the need for improvements to the implementation of the application Quick Response and WEB in the village Kalisegoro, to the addition of officer (admin) which handles complaints public, the addition of the computer for more data capacity by the application of the Quick Respone and WEB. There needs to be officials of the violence and thhoroughly to the village Kalisegoro as application of the Quick Respone and WEB to complaints given by the standards provided by the village Kalisegoro.

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Martitah MartitahAfiliasi tidak diketahui6
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Arif HidayatAfiliasi tidak diketahui1
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Dewi SulistianingsihState University of Semarang1
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Ahmad Syahrul FauziAfiliasi tidak diketahui1
NgabiyantoAfiliasi tidak diketahui1
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Mochammad Nizar IzraAfiliasi tidak diketahui1
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Sumber metadata: OAI-PMH (metadata jurnal) https://journal.unnes.ac.id/sju/index.php/upsj/oai, pertama di-harvest 6 Nov 2026, terakhir terlihat 6 Nov 2026.
Metadata asli (oai_dc) 
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	<dc:title xml:lang="en-US">Kinerja Birokrasi Pemerintah dalam Meningkatkan Pelayanan Masyarakat dengan Aplikasi Quick Respone dan WEB Di Kantor Kelurahan Kalisegoro Kecamatan Gunungpati Kota Semarang</dc:title>
	<dc:creator>Widayat, Aditya Putra</dc:creator>
	<dc:creator>Munandar, Moh. Aris</dc:creator>
	<dc:creator>Sumarto, Slamet</dc:creator>
	<dc:description xml:lang="en-US">The development of technology in particular telecommunication multimedia and information technology when it’s going to change the order of the organization and social relationships. Change to the goverment a democratic, transparent and accountable are starting to be done to good governance or good government. Issues that are examined in this study is (1) How the utilization of the aplication of the Quick Response and WEB by village goverment KalisegorO the district Gunungpati city of Semarang? (2) How the quality of public complaints in complaint to the village Kalisegoro thr district Gunungpati city of Semarang? (3) How the performance of the village Kalisegoro the district Gunungpati city of Semarang to provide service to the public after the application of the Quick Response and WEB? As a result of this study is the utilization of the application of the Quick Response and WEB in the village Kalisegoro aims to bring convenience to people and exellent service conductes by the village to the public. The quality of the complaint the community through the Quick Response and WEB is still low, due the factors of human resources some communities are still low. Performance af the village Kalisegoro to make the application of the Quick Response and WEB, to the villages that have age in over 45 year still be hired and given training in using the application. Good advice presented in this study is the need for improvements to the implementation of the application Quick Response and WEB in the village Kalisegoro, to the addition of officer (admin) which handles complaints public, the addition of the computer for more data capacity by the application of the Quick Respone and WEB. There needs to be officials of the violence and thhoroughly to the village Kalisegoro as application of the Quick Respone and WEB to complaints given by the standards provided by the village Kalisegoro.</dc:description>
	<dc:publisher xml:lang="en-US">Universitas Negeri Semarang</dc:publisher>
	<dc:date>2017-07-15</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en-US">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unnes.ac.id/sju/upsj/article/view/20077</dc:identifier>
	<dc:identifier>10.15294/upsj.v1i2.20077</dc:identifier>
	<dc:source xml:lang="en-US">Unnes Political Science Journal; Vol 1 No 2 (2017): July; 99-106</dc:source>
	<dc:source>2621-6272</dc:source>
	<dc:source>2549-0737</dc:source>
	<dc:source>10.15294/upsj.v1i2</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.unnes.ac.id/sju/upsj/article/view/20077/9467</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2017 Unnes Political Science Journal</dc:rights>
	<dc:rights xml:lang="en-US">http://creativecommons.org/licenses/by-sa/4.0/</dc:rights>
</oai_dc:dc>