Open access Jurnal SINTA 1
Implementation of a decision support process for evaluating the correlation between IT investment and of information systems success
International Journal of Electrical and Computer Engineering (IJECE) · Vol. 13 No. 1 (2023)
- ISSN
- 2722-2578, 2088-8708
- Published
- 2023-02-01
- Publisher
- Institute of Advanced Engineering and Science
Abstract
The main objective of this paper is to study the correlation between investment in information technologies and especially information systems and information system success based on data collection and a multi-criteria decision-making approach using technique for order preference by similarity to ideal solution (TOPSIS) and analytical hierarchy process (AHP) methods. The criteria of the hierarchical model for evaluating the information system success are chosen from Delone and McLean information systems (IS) success model. The proposed approach has been implemented in 3 sectors recognized by their variation in the use of information systems: the financial sector, the service companies sector, and the construction industry sector. Therefore, the results of this implementation show that massive investment in information systems does not always guarantee good information system success, and information system success is not always the result of massive investment in the information system.
Collaboration network of the authors
21 authors · 43 co-authorship links · 6 across different organisations
Hover or tap a name to highlight its co-authors. Double-click to open the author's page.
- University of Hassan II Casablanca
- École Normale Supérieure de l'Enseignement Technique de Mohammedia
- Arts et Métiers
- Affiliation unknown
- Different organisations
- Same organisation
- Affiliation unknown
- Thicker line = more joint articles · bigger circle = more articles
Show as table
| Co-author | Organisation | Joint articles |
|---|---|---|
| Mohammed Qbadou | University of Hassan II Casablanca | 9 |
| Abir El Yamami | University of Hassan II Casablanca | 2 |
| Morad Hajji | University of Hassan II Casablanca | 2 |
| Abdelghani Lakhdar | University of Hassan II Casablanca | 2 |
| Zineb Laabid | University of Hassan II Casablanca | 2 |
| El Hossein Illousamen | Affiliation unknown | 1 |
| Lamia Moudoubah | University of Hassan II Casablanca | 1 |
| Marouane El Midaoui | University of Hassan II Casablanca | 1 |
| Amina Ouatiq | University of Hassan II Casablanca | 1 |
| Kamal ElGuemmat | Affiliation unknown | 1 |
| Aziz Moumen | University of Hassan II Casablanca | 1 |
| Soukaina Gouraguine | University of Hassan II Casablanca | 1 |
| Mustapha Riad | University of Hassan II Casablanca | 1 |
| Abdelilah Chahid | École Normale Supérieure de l'Enseignement Technique de Mohammedia | 1 |
| Souad Ahriz | École Normale Supérieure de l'Enseignement Technique de Mohammedia | 1 |
| Kamal El Guemmat | École Normale Supérieure de l'Enseignement Technique de Mohammedia | 1 |
| Ayoub El-Alami | University of Hassan II Casablanca | 1 |
| Younes Nadir | University of Hassan II Casablanca | 1 |
| Ali Siadat | Arts et Métiers | 1 |
Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.