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IMPROVING ORGANIZATIONAL CITIZENSHIP BEHAVIOR THROUGH ORGANIZATIONAL JUSTICE AND JOB SATISFACTION

Journal of Business Studies and Management Review · Vol. 5 No. 2 (2022) · hlm. 233–241

DOI
10.22437/jbsmr.v5i2.18033
ISSN
2597-6265, 2597-369X
Terbit
2022-07-08
Penerbit
Management Department, Faculty of Economics and Business, Universitas Jambi
Bahasa
en
Lisensi
creativecommons.org/licenses/by/4.0

Abstrak

This study examined how to improve organizational citizenship behavior (OCB), organizational justice, and job satisfaction. 85 employees of the Regional Finance Institution of Tanjung Jabung Regency, Jambi Province, were respondents in this study through the distribution of questionnaires. Hypothesis testing is carried out using smart PLS version 3.0. The findings showed a significant effect between organizational justice and job satisfaction, between Organizational justice and OCB, and between Job satisfaction and OCB. Thus, Job satisfaction only acts as a partial mediation. This finding indicates that organizational justice and job satisfaction can directly influence the increase in OCB without going through the mediator variables. Therefore, improving OCB can be done by directly enhancing the perception of organizational justice and directly improving job satisfaction.

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  • Hasanuddin University
  • National University of Malaysia
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Rekan penulisOrganisasiArtikel bersama
Besse WediawatiAfiliasi tidak diketahui4
Zulfina AdrianiAfiliasi tidak diketahui4
Asep MachpudinAfiliasi tidak diketahui3
Sry RositaAfiliasi tidak diketahui2
Husni HasbullahAfiliasi tidak diketahui2
Firdiawan EkaputraAfiliasi tidak diketahui2
Sumarni SumarniHasanuddin University2
Dwi KurniawanAfiliasi tidak diketahui2
Edward EdwardAfiliasi tidak diketahui2
Adela PramesriantoAfiliasi tidak diketahui2
Ulfan NurkhalifaAfiliasi tidak diketahui2
Ringga Putra PamungkasAfiliasi tidak diketahui2
Ni Made SuciAfiliasi tidak diketahui2
La Ode M Golok JayaAfiliasi tidak diketahui1
Tufaila HemonAfiliasi tidak diketahui1
Indra JayaAfiliasi tidak diketahui1
Fajra OctrinaAfiliasi tidak diketahui1
Sundari UtamiAfiliasi tidak diketahui1
Rofiazka RofiazkaAfiliasi tidak diketahui1
Fahmi HudaAfiliasi tidak diketahui1
Erlida AmnieAfiliasi tidak diketahui1
Jeliana Veronika SiraitAfiliasi tidak diketahui1
. SumarniAfiliasi tidak diketahui1
Fitri WidiastutiAfiliasi tidak diketahui1
Nany MawaddahAfiliasi tidak diketahui1
Abdullah Rosyid WicaksonoAfiliasi tidak diketahui1
Agus SolihinAfiliasi tidak diketahui1
Puja FirmasariAfiliasi tidak diketahui1
Fitriati FitriatiNational University of Malaysia1
Hesti Nila KusumardiyaniAfiliasi tidak diketahui1
Uswatun HasanahAfiliasi tidak diketahui1
Putri Maha Sari PutriAfiliasi tidak diketahui1
Putri Maha SariAfiliasi tidak diketahui1
Firmansyah FirmansyahHasanuddin University1
Ruli Amanda PutraAfiliasi tidak diketahui1
Tona Aurora LubisAfiliasi tidak diketahui1
Fatih Luthfi AnanAfiliasi tidak diketahui1

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Sumber metadata: OAI-PMH (metadata jurnal) https://online-journal.unja.ac.id/index.php/jbsmr/oai, pertama di-harvest 6 Nov 2026, terakhir terlihat 8 Nov 2026.
Metadata asli (oai_dc) 
<oai_dc:dc xmlns="http://www.openarchives.org/OAI/2.0/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/  http://www.openarchives.org/OAI/2.0/oai_dc.xsd">
	<dc:title xml:lang="en"> IMPROVING ORGANIZATIONAL CITIZENSHIP BEHAVIOR THROUGH  ORGANIZATIONAL JUSTICE AND JOB SATISFACTION</dc:title>
	<dc:creator xml:lang="en">Hendra, Hendra</dc:creator>
	<dc:creator xml:lang="en">Amin, Shofia</dc:creator>
	<dc:creator xml:lang="en">Setiawati, Rike</dc:creator>
	<dc:subject xml:lang="en">Job satisfaction, mediating variable, organizational citizenship behavior, organizational justice</dc:subject>
	<dc:description xml:lang="en">This study examined how to improve organizational citizenship behavior (OCB), organizational justice, and job satisfaction. 85 employees of the Regional Finance Institution of Tanjung Jabung Regency, Jambi Province, were respondents in this study through the distribution of questionnaires. Hypothesis testing is carried out using smart PLS version 3.0. The findings showed a significant effect between organizational justice and job satisfaction, between Organizational justice and OCB, and between Job satisfaction and OCB. Thus, Job satisfaction only acts as a partial mediation. This finding indicates that organizational justice and job satisfaction can directly influence the increase in OCB without going through the mediator variables. Therefore, improving OCB can be done by directly enhancing the perception of organizational justice and directly improving job satisfaction.</dc:description>
	<dc:publisher xml:lang="en">Management Department, Faculty of Economics and Business, Universitas Jambi</dc:publisher>
	<dc:date>2022-07-08</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://online-journal.unja.ac.id/jbsmr/article/view/18033</dc:identifier>
	<dc:identifier>10.22437/jbsmr.v5i2.18033</dc:identifier>
	<dc:source xml:lang="en">Journal of Business Studies and Management Review; Vol. 5 No. 2 (2022): JBSMR, Vol. 5 No.2, June 2022; 233-241</dc:source>
	<dc:source>2597-6265</dc:source>
	<dc:source>2597-369X</dc:source>
	<dc:language>en</dc:language>
	<dc:relation>https://online-journal.unja.ac.id/jbsmr/article/view/18033/13715</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2022 Hendra Hendra, Shofia Amin, Rike Setiawati</dc:rights>
	<dc:rights xml:lang="en">https://creativecommons.org/licenses/by/4.0</dc:rights>
</oai_dc:dc>