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SYSTEMATIC LITERATURE REVIEW (SLR): THE EFFECT OF CLAIMS EXPENSE AND UNDERWRITING ON INSURANCE COMPANY PROFITS

Journal of Business Studies and Management Review · Vol. 7 No. 2 (2024) · hlm. 159–166

DOI
10.22437/jbsmr.v7i2.33139
ISSN
2597-6265, 2597-369X
Terbit
2024-06-29
Penerbit
Management Department, Faculty of Economics and Business, Universitas Jambi
Bahasa
en
Lisensi
creativecommons.org/licenses/by/4.0

Abstrak

This study aims to map the effect of claim and underwriting expenses on insurance company profits. In a study using the Systematic Literature Review method, 16 articles out of 200 articles were found that fit the criteria, with search strings from 2018 to 2022. The results showed that (RQ1) the problems contained in various research journals, namely differences in results from previous studies on the cost of claims and underwriting on profits and the decline in insurance company profits. In research conducted by Puja Yana, Melvi Muchlian, Sari Arsita (2022), the amount of profit obtained is a sensitive matter for stakeholders. In research conducted by Dwi Ayu Fitrianty, et al (2022), the gaps that occurred in previous research, it was concluded that not all empirical events were in accordance with theory. Research question results (RQ2) The research method that is often used is quantitative methods, this method is very relevant because quantitative research views the "Facts / Truths" that are in the object of research out there, and researchers must be neutral whatever is found in the field and impartial. Furthermore, the results of the research question (RQ3) Every year there are journals that discuss the effect of claims and underwriting expenses on insurance company profits, even in 2022 most journals use quantitative methods with different publications.

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15 penulis · 34 tautan kepenulisan bersama · 10 lintas organisasi

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  • Universitas Muhammadiyah Jambi
  • Universitas Islam Negeri Sulthan Thaha Saifuddin Jambi
  • Universitas Jambi
  • Universitas Antakusuma
  • Afiliasi tidak diketahui
  • Organisasi berbeda
  • Organisasi sama
  • Afiliasi tidak diketahui
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Tampilkan sebagai tabel
Rekan penulisOrganisasiArtikel bersama
Lilis SuryaniUniversitas Jambi1
Muhammad IrsyadAfiliasi tidak diketahui1
Musnaini MusnainiUniversitas Jambi1
Ida Ketut MudhitaUniversitas Antakusuma1
Romadhon RomadhonUniversitas Islam Negeri Sulthan Thaha Saifuddin Jambi1
Anzu Elvia ZaharaAfiliasi tidak diketahui1
Usdeldi UsdeldiAfiliasi tidak diketahui1
Anzu Elvia ZaharaUniversitas Islam Negeri Sulthan Thaha Saifuddin Jambi1
Usdeldi UsdeldiUniversitas Islam Negeri Sulthan Thaha Saifuddin Jambi1
Agesha MarsyafUniversitas Muhammadiyah Jambi1
Dimas Ihza RifandiUniversitas Muhammadiyah Jambi1

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Sumber metadata: OAI-PMH (metadata jurnal) https://online-journal.unja.ac.id/index.php/jbsmr/oai, pertama di-harvest 6 Nov 2026, terakhir terlihat 8 Nov 2026.
Metadata asli (oai_dc) 
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	<dc:title xml:lang="en">SYSTEMATIC LITERATURE REVIEW (SLR) : THE EFFECT OF CLAIMS EXPENSE AND UNDERWRITING ON INSURANCE COMPANY PROFITS</dc:title>
	<dc:creator xml:lang="en">Veronica, Deka</dc:creator>
	<dc:creator xml:lang="en">Dani, Rian</dc:creator>
	<dc:creator xml:lang="en">Irmanelly, Irmanelly</dc:creator>
	<dc:creator xml:lang="en">Asrini, Asrini</dc:creator>
	<dc:subject xml:lang="en">Claim Expenses</dc:subject>
	<dc:subject xml:lang="en">Insurance</dc:subject>
	<dc:subject xml:lang="en">Profit</dc:subject>
	<dc:subject xml:lang="en">SLR</dc:subject>
	<dc:subject xml:lang="en">Underwriting</dc:subject>
	<dc:description xml:lang="en">This study aims to map the effect of claim and underwriting&amp;nbsp; expenses on insurance company profits. In a study using the Systematic Literature Review method, 16 articles out of 200 articles were found that fit the criteria, with search strings from 2018 to 2022. The results showed that (RQ1) the problems contained in various research journals, namely differences in results from previous studies on the cost of claims and underwriting on profits and the decline in insurance company profits. In research conducted by Puja Yana, Melvi Muchlian, Sari Arsita (2022), the amount of profit obtained is a sensitive matter for stakeholders. In research conducted by Dwi Ayu Fitrianty, et al (2022), the gaps that occurred in previous research, it was concluded that not all empirical events were in accordance with theory. Research question results (RQ2) The research method that is often used is quantitative methods, this method is very relevant because quantitative research views the "Facts / Truths" that are in the object of research out there, and researchers must be neutral whatever is found in the field and impartial. Furthermore, the results of the research question (RQ3) Every year there are journals that discuss the effect of claims and underwriting&amp;nbsp; expenses on insurance company profits, even in 2022 most journals use quantitative methods with different publications.</dc:description>
	<dc:publisher xml:lang="en">Management Department, Faculty of Economics and Business, Universitas Jambi</dc:publisher>
	<dc:date>2024-06-29</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://online-journal.unja.ac.id/jbsmr/article/view/33139</dc:identifier>
	<dc:identifier>10.22437/jbsmr.v7i2.33139</dc:identifier>
	<dc:source xml:lang="en">Journal of Business Studies and Management Review; Vol. 7 No. 2 (2024): JBSMR, Vol 7 No.2 June 2024; 159-166</dc:source>
	<dc:source>2597-6265</dc:source>
	<dc:source>2597-369X</dc:source>
	<dc:language>en</dc:language>
	<dc:relation>https://online-journal.unja.ac.id/jbsmr/article/view/33139/18378</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2024 Deka Veronica, Rian Dani, Irmanelly Irmanelly, Asrini Asrini</dc:rights>
	<dc:rights xml:lang="en">https://creativecommons.org/licenses/by/4.0</dc:rights>
</oai_dc:dc>