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The Effect of Work Stress, Work Conflict, and the Work Environment on Work Spirit in Employees Pratama Tax Service Office (KPP) Binjai

International Journal of Nusantara Islam · Vol. 6 No. 2 (2018) · pp. 208–220

DOI
10.15575/ijni.v6i2.11764
ISSN
2355-651X, 2252-5904
Published
2018-06-19
Publisher
UIN Sunan Gunung Djati Bandung
Language
eng

Abstract

Tax Service Office (KPP) of the Directorate General of Taxes (DGT) work unit that provides taxation services to the public, whether registered as Taxpayers (WP) or not, within the scope of the Directorate General of Taxes working area. The problem of this research is whether work stress, work conflict, and work environment affect the morale of employees of the Pratama Binjai Tax Office (KPP). The data collection technique in this study was carried out with a questionnaire by distributing a list of questions to 53 respondents, from the results of the Fcount value of 4489.184 with a significant level of 0.00. Because Fcount 4489.184> Ftable 2.79 and the significant probability is much smaller than 0.05, namely 0.00 0.05, meaning that partially, the variable of work stress has a positive and significant effect on morale. Work conflict variable value tcount 18.576> ttable 1.676 with a significant 0.000 ttable 1.676 with a significant 0.001 <0.050, meaning that partially the Work Environment variable has a positive and significant effect on morale. The determination test is the adjusted R square of 0.996, this means that 99.6% of the variation in morale can be explained by the independent variables of work stress, work conflict, and work environment while the rest (100% - 99.6% = 0.4%) can be explained by other independent variables which not included in this study

Keywords

Collaboration network of the authors

25 authors · 51 co-authorship links · 11 across different organisations

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Universitas Islam Nusantara
  • Padjadjaran University
  • Sekolah Tinggi Ilmu Kesehatan Mitra Husada Medan
  • Universitas Darma Agung
  • Universitas Sari Mutiara Indonesia
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Syafriadi SyafriadiUniversitas Darma Agung3
Osman ManaluAffiliation unknown3
Halomoan MarpaungUniversitas Sari Mutiara Indonesia3
Sofyan SauriUniversitas Islam Nusantara2
Hendi Suhendraya MuchtarUniversitas Islam Nusantara2
Siti UbaidahAffiliation unknown2
Naungan HarahapUniversitas Islam Nusantara2
Setianti YantiPadjadjaran University1
Dini Daraini AnwarPadjadjaran University1
Slametno SlametnoUniversitas Islam Nusantara1
Dian Rifia JayaUniversitas Islam Nusantara1
Ifah KhadijahUniversitas Islam Nusantara1
Dian RosinawatiUniversitas Islam Nusantara1
Komara Nur IkhsanUniversitas Islam Nusantara1
Rianti CahyaniUniversitas Islam Nusantara1
Hendi Suhendrayana MuchtarAffiliation unknown1
Dede RohayatiUniversitas Islam Nusantara1
Wasliman WaslimanUniversitas Islam Nusantara1
Iim WaslimanUniversitas Islam Nusantara1
Heriyanto HeriyantoUniversitas Islam Nusantara1
Yoyok PrasetyoUniversitas Islam Nusantara1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.uinsgd.ac.id/index.php/ijni/oai, first harvested 7 Nov 2026, last seen 8 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">The Effect of Work Stress, Work Conflict, and the Work Environment on Work Spirit in Employees Pratama Tax Service Office (KPP) Binjai</dc:title>
	<dc:creator>Sinaga, Rosmani</dc:creator>
	<dc:creator>Trisnamansyah, Sutaryat</dc:creator>
	<dc:creator>Insan, Husen Saeful</dc:creator>
	<dc:creator>Warta, Waska</dc:creator>
	<dc:subject xml:lang="en-US">Job Stress</dc:subject>
	<dc:subject xml:lang="en-US">Work Conflict</dc:subject>
	<dc:subject xml:lang="en-US">Work Environment and Work Spirit</dc:subject>
	<dc:description xml:lang="en-US">Tax Service Office (KPP) of the Directorate General of Taxes (DGT) work unit that provides taxation services to the public, whether registered as Taxpayers (WP) or not, within the scope of the Directorate General of Taxes working area. The problem of this research is whether work stress, work conflict, and work environment affect the morale of employees of the Pratama Binjai Tax Office (KPP). The data collection technique in this study was carried out with a questionnaire by distributing a list of questions to 53 respondents, from the results of the Fcount value of 4489.184 with a significant level of 0.00. Because Fcount 4489.184&amp;gt; Ftable 2.79 and the significant probability is much smaller than 0.05, namely 0.00 &amp;lt;0.05, the regression model can be said that work stress, work conflict, and work environment simultaneously have a positive and significant effect on morale. work. Partial test (t-test) shows that: for the variable work stress, the value of tcount is 4.465 &amp;lt;ttable 1.676 with a significant value of 0.029&amp;gt; 0.05, meaning that partially, the variable of work stress has a positive and significant effect on morale. Work conflict variable value tcount 18.576&amp;gt; ttable 1.676 with a significant 0.000 &amp;lt;0.050, meaning that partially the work conflict variable has a positive and significant effect on morale. Work Environment Variable tcount 19.648&amp;gt; ttable 1.676 with a significant 0.001 &amp;lt;0.050, meaning that partially the Work Environment variable has a positive and significant effect on morale. The determination test is the adjusted R square of 0.996, this means that 99.6% of the variation in morale can be explained by the independent variables of work stress, work conflict, and work environment while the rest (100% - 99.6% = 0.4%) can be explained by other independent variables which not included in this study</dc:description>
	<dc:publisher xml:lang="en-US">UIN Sunan Gunung Djati Bandung</dc:publisher>
	<dc:date>2018-06-19</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.uinsgd.ac.id/index.php/ijni/article/view/11764</dc:identifier>
	<dc:identifier>10.15575/ijni.v6i2.11764</dc:identifier>
	<dc:source xml:lang="en-US">International Journal of Nusantara Islam; Vol. 6 No. 2 (2018): International Journal of Nusantara Islam; 208-220</dc:source>
	<dc:source xml:lang="id-ID">International Journal of Nusantara Islam; Vol 6 No 2 (2018): International Journal of Nusantara Islam; 208-220</dc:source>
	<dc:source>2355-651X</dc:source>
	<dc:source>2252-5904</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.uinsgd.ac.id/index.php/ijni/article/view/11764/pdf</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2021 International Journal of Nusantara Islam</dc:rights>
</oai_dc:dc>