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QUALITY SERVICE IN IMPROVING THE PROFITABILITY OF EDUCATIONAL INSTITUTIONS BASED ON PESANTREN

Jurnal Isema : Islamic Educational Management · Vol. 6 No. 2 (2021) · pp. 171–186

DOI
10.15575/isema.v6i2.15580
ISSN
2541-7088, 2541-383X
Published
2021-12-31
Publisher
Laboratorium Jurusan S1 Manajemen Pendidikan Islam
Language
eng

Abstract

This study aims to understand and analyze the school's strategy in increasing institutional profitability through strengthening Quality Service at SMA Nurul Jadid Paiton, Probolinggo. This research uses a qualitative case study approach. The results show that SMA Nurul Jadid seeks to increase school profitability by continuously strengthening Quality Service through five things: Crost-Interest Curriculum, namely cross-interest subjects that exist in each specialization; Performance, namely prioritizing the appearance of all components of the institution; Improving the quality of human resources, namely forming good and religious characters for all students and teachers; Excellent Service, namely excellent service for all school components; Infrastructure, namely as the effectiveness of student learning. This study implies the importance of institutions strengthening Quality Service to impact the profitability of institutions.

Collaboration network of the authors

40 authors · 82 co-authorship links · 35 across different organisations · showing the 40 most connected

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Universitas Nurul Jadid
  • Sunan Gunung Djati State Islamic University Bandung
  • Indonesia University of Education
  • Universitas Islam Negeri Sultan Aji Muhammad Idris Samarinda
  • Institut Agama Islam An-Nawawi Purworejo
  • Syarif Hidayatullah State Islamic University Jakarta
  • Pakuan University
  • Other organisations
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Achmad FawaidUniversitas Gadjah Mada2
Khoirun Nisa’Institut Agama Islam An-Nawawi Purworejo1
Abu Yazid AlbustomiUniversitas Nurul Jadid1
Annisa Tri Ananda DewiUniversitas Nurul Jadid1
Moses Adeleke AdeoyeAl-Hikmah University1
M. Fuad BadruddinUniversitas Bakti Tunas Husada1
Imbrotus SolehahUniversitas Nurul Jadid1
Jejen MusfahSyarif Hidayatullah State Islamic University Jakarta1
Sita RatnaningsihSyarif Hidayatullah State Islamic University Jakarta1
Fachri AldinNational Formosa University1
Lina NovitaPakuan University1
Rohimah RohimahAffiliation unknown1
Elly SukmanasaPakuan University1
Syafiqah AdhimahUniversitas Nurul Jadid1
Siti MaryamMalikussaleh University1
Fathor RoziUniversitas Nurul Jadid1
Chusnul MualiUniversitas Nurul Jadid1
Abd Hamid WahidUniversitas Nurul Jadid1
Muhammad Wahyu FajryUniversitas Nurul Jadid1
Sabran SabranUniversitas Islam Negeri Sultan Aji Muhammad Idris Samarinda1
Mukhamad IlyasinUniversitas Islam Negeri Sultan Aji Muhammad Idris Samarinda1
Muhammad Abzar DuraesaUniversitas Islam Negeri Sultan Aji Muhammad Idris Samarinda1
Putri Fahmadia Dinda Maulida ThohirUniversitas Nurul Jadid1
Abdul Wahid ZainiUniversitas Nurul Jadid1
Sutrisno SutrisnoDiponegoro University1
Hozana AuliaDiponegoro University1
Irmayani IrmayaniSunan Gunung Djati State Islamic University Bandung1
Heri HidayatSunan Gunung Djati State Islamic University Bandung1
Fitriyani NurhidayahSunan Gunung Djati State Islamic University Bandung1
Nissa SoniaSunan Gunung Djati State Islamic University Bandung1
Robiatul AwwaliyahUniversitas Nurul Jadid1
Mahmudah MahmudahUniversitas Nurul Jadid1
Sapriya SapriyaIndonesia University of Education1
Zindan Baynal HubiIndonesia University of Education1
Nisrina Nurul InsaniIndonesia University of Education1
T Heru NurgiansahIndonesia University of Education1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.uinsgd.ac.id/index.php/isema/oai, first harvested 7 Nov 2026, last seen 8 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">QUALITY SERVICE IN IMPROVING THE PROFITABILITY OF EDUCATIONAL INSTITUTIONS BASED ON PESANTREN</dc:title>
	<dc:creator>Baharun, Hasan</dc:creator>
	<dc:creator>Wibowo, Adi</dc:creator>
	<dc:creator>Mulyani, Heny</dc:creator>
	<dc:creator>Maula, Rofikatul</dc:creator>
	<dc:description xml:lang="en-US">This study aims to understand and analyze the school's strategy in increasing institutional profitability through strengthening Quality Service at SMA Nurul Jadid Paiton, Probolinggo. This research uses a qualitative case study approach. The results show that SMA Nurul Jadid seeks to increase school profitability by continuously strengthening Quality Service through five things: Crost-Interest Curriculum, namely cross-interest subjects that exist in each specialization; Performance, namely prioritizing the appearance of all components of the institution; Improving the quality of human resources, namely forming good and religious characters for all students and teachers; Excellent Service, namely excellent service for all school components; Infrastructure, namely as the effectiveness of student learning. This study implies the importance of institutions strengthening Quality Service to impact the profitability of institutions.</dc:description>
	<dc:publisher xml:lang="en-US">Laboratorium Jurusan S1 Manajemen Pendidikan Islam</dc:publisher>
	<dc:date>2021-12-31</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en-US">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.uinsgd.ac.id/index.php/isema/article/view/15580</dc:identifier>
	<dc:identifier>10.15575/isema.v6i2.15580</dc:identifier>
	<dc:source xml:lang="en-US">Jurnal Isema : Islamic Educational Management; Vol. 6 No. 2 (2021): Jurnal Islamic Education Management; 171-186</dc:source>
	<dc:source>2541-7088</dc:source>
	<dc:source>2541-383X</dc:source>
	<dc:source>10.15575/isema.v6i2</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.uinsgd.ac.id/index.php/isema/article/view/15580/6605</dc:relation>
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