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Exploring MSMEs Cybersecurity Awareness and Risk Management: Information Security Awareness

IJCCS (Indonesian Journal of Computing and Cybernetics Systems) · Vol. 15 No. 3 (2021) · pp. 233–244

DOI
10.22146/ijccs.67010
ISSN
2460-7258, 1978-1520
Published
2021-07-31
Publisher
IndoCEISS in colaboration with Universitas Gadjah Mada, Indonesia.
Language
eng
License
creativecommons.org/licenses/by-sa/4.0

Abstract

The use of information technology in the management of Micro, Small, and Medium Enterprises (MSMEs) is not limited to business performance and productivity but also aspects of data security and transactions using various mobile, website, and desktop-based applications. This article offers an idea to explore cybersecurity awareness and risk management of MSME actors who adopt information technology. The research method used is qualitative with a case study approach in the Coffeeshop X business and the Y Souvenir business in Salatiga City, Central Java, Indonesia. The data collection technique used in-depth interviews, observation, and document studies. These findings indicate that Cybersecurity Awareness, especially information security awareness, can be reviewed based on knowledge, attitudes, and behavior. Risk management can be review based on supply risk, operational risk, and customer risk. Cybersecurity Awareness and Risk Management in MSMEs is holistic and cannot be generalized, so it needs to be discussed contextually based on case studies. In the context of Coffeeshop X and Souvenir Y, the level of Cybersecurity Awareness (knowledge, attitude, behavior) is not always linear. In addition, risk management is more dominant in the customer risk dimension, compared to supply risk and operational risk.

Keywords

Collaboration network of the authors

40 authors · 158 co-authorship links · 44 across different organisations · showing the 40 most connected

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Satya Wacana Christian University
  • Universitas Raharja
  • Universitas Buana Perjuangan Karawang
  • Atma Jaya Catholic University of Indonesia
  • Universitas Buddhi Dharma
  • State University of Semarang
  • STMIK IKMI Cirebon
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Danny ManonggaSatya Wacana Christian University10
Kristoko Dwi HartomoSatya Wacana Christian University7
Untung RahardjaAffiliation unknown7
Qurotul AiniUniversitas Raharja5
Hendry HendrySatya Wacana Christian University4
Adi SetiawanSatya Wacana Christian University3
Iwan SetyawanSatya Wacana Christian University3
Ade IrianiSatya Wacana Christian University3
Ninda LutfianiUniversitas Raharja3
Sutarto WijonoAffiliation unknown3
Theophilus WellemAffiliation unknown2
April Firman DaruState University of Semarang2
HenderiAffiliation unknown2
Merryana LestariSatya Wacana Christian University2
Iwan SetiawanSatya Wacana Christian University2
Ahmad FauziSTMIK IKMI Cirebon2
Baenil HudaSatya Wacana Christian University2
April Lia HanantoUniversitas Buana Perjuangan Karawang2
Tukino TukinoUniversitas Buana Perjuangan Karawang2
Untung RahardjaUniversitas Raharja1
Sulistio SulistioUniversitas Raharja1
Lyonly Evany TomasoaSatya Wacana Christian University1
Josua Josen A. LimbongSatya Wacana Christian University1
Eko SediyonoSatya Wacana Christian University1
Fian Yulio SantosoSatya Wacana Christian University1
Benny DaniawanUniversitas Buddhi Dharma1
Krismiyati KrismiyatiAffiliation unknown1
Sutarto WijonoAffiliation unknown1
Krismiyati KrismiyatiAffiliation unknown1
Theophilus WellemAffiliation unknown1
Marcho Oknivan TumbadeSatya Wacana Christian University1
Joanito Agili LopoSatya Wacana Christian University1
Hanna Arini ParhusipSatya Wacana Christian University1
Didit Budi NugrohoSatya Wacana Christian University1
Istiarsi Saptuti Sri KawuryanAffiliation unknown1
Delvian Christoper KhoAffiliation unknown1
Dwi ApriliasariAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.ugm.ac.id/ijccs/oai, first harvested 26 Oct 2026, last seen 1 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">Exploring MSMEs Cybersecurity Awareness and Risk Management : Information Security Awareness</dc:title>
	<dc:creator>Singgalen, Yerik Afrianto</dc:creator>
	<dc:creator>Purnomo, Hindriyanto Dwi</dc:creator>
	<dc:creator>Sembiring, Irwan</dc:creator>
	<dc:subject xml:lang="en-US">SMEs; Business Security</dc:subject>
	<dc:subject xml:lang="en-US">Cybersecurity; Risk Management; SMEs; Information Security</dc:subject>
	<dc:description xml:lang="en-US">The use of information technology in the management of Micro, Small, and Medium Enterprises (MSMEs) is not limited to business performance and productivity but also aspects of data security and transactions using various mobile, website, and desktop-based applications. This article offers an idea to explore cybersecurity awareness and risk management of MSME actors who adopt information technology. The research method used is qualitative with a case study approach in the Coffeeshop X business and the Y Souvenir business in Salatiga City, Central Java, Indonesia. The data collection technique used in-depth interviews, observation, and document studies. These findings indicate that Cybersecurity Awareness, especially information security awareness, can be reviewed based on knowledge, attitudes, and behavior. Risk management can be review based on supply risk, operational risk, and customer risk. Cybersecurity Awareness and Risk Management in MSMEs is holistic and cannot be generalized, so it needs to be discussed contextually based on case studies. In the context of Coffeeshop X and Souvenir Y, the level of Cybersecurity Awareness (knowledge, attitude, behavior) is not always linear. In addition, risk management is more dominant in the customer risk dimension, compared to supply risk and operational risk. </dc:description>
	<dc:publisher xml:lang="en-US">IndoCEISS in colaboration with Universitas Gadjah Mada, Indonesia.</dc:publisher>
	<dc:contributor xml:lang="en-US">Atma Jaya Catholic University of Indonesia, LLDIKTI 3, Satya Wacana Christian University, LLDIKTI 6</dc:contributor>
	<dc:date>2021-07-31</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
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	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.ugm.ac.id/ijccs/article/view/67010</dc:identifier>
	<dc:identifier>10.22146/ijccs.67010</dc:identifier>
	<dc:source xml:lang="en-US">IJCCS (Indonesian Journal of Computing and Cybernetics Systems); Vol 15, No 3 (2021): July; 233-244</dc:source>
	<dc:source>2460-7258</dc:source>
	<dc:source>1978-1520</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.ugm.ac.id/ijccs/article/view/67010/31837</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2021 IJCCS (Indonesian Journal of Computing and Cybernetics Systems)</dc:rights>
	<dc:rights xml:lang="en-US">http://creativecommons.org/licenses/by-sa/4.0</dc:rights>
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