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The Implications of Library Service Development on Students’ Satisfaction at the State Islamic University in Indonesia

Jurnal Ilmiah Peuradeun · Vol. 10 No. 1 (2022) · pp. 117–134

DOI
10.26811/peuradeun.v10i1.598
ISSN
2443-2067, 2338-8617
Published
2022-01-30
Publisher
SCAD Independent
Language
eng
License
creativecommons.org/licenses/by-sa/4.0

Abstract

This research focused on (1) the development of library services at the State Islamic University (hereafter UIN) in Indonesia, and (2) the implications of library services for students’ learning satisfaction at UIN in Indonesia. This research used mix-methods using a purposive sampling technique. The samples were three library directors, 12 librarians, and 345 students. Data collections involved interviews, observations, and questionnaires, while the data were analyzed using a descriptive approach. The results showed that UIN in Indonesia developed the library services through planning, developing facilities, improving librarian competencies, enhancing the collaboration or network between libraries, and developing the library services. The results also revealed that the quality of library services at UIN in Indonesia was categorized as good, with an average of 76.62%. In contrast, the level of student satisfaction concerning the library services of UIN was classified as satisfactory, with an average of 76.91%. The library services had a strong implication on UIN students’ satisfaction, with a correlation coefficient of 0.765. This means that library services have a strong relationship with UIN students’ learning satisfaction in Indonesia.

Keywords

Collaboration network of the authors

40 authors · 89 co-authorship links · 5 across different organisations · showing the 40 most connected

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Universitas Alifah Padang
  • Andalas University
  • Universitas Muhammadiyah Kendari
  • Kementerian Kesehatan Republik Indonesia
  • Universitas Halu Oleo
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Budi TriantoAffiliation unknown3
Nurrahmi NurrahmiAffiliation unknown2
Suarni SuarniUniversitas Muhammadiyah Kendari2
Tabrani ZAAffiliation unknown2
Sohel RanaAffiliation unknown1
Meyi YantiUniversitas Alifah Padang1
Erwani ErwaniKementerian Kesehatan Republik Indonesia1
Radian IlmaskalUniversitas Alifah Padang1
Yunita DiastantiAffiliation unknown1
Ratno WidoyoAffiliation unknown1
Mawardi MawardiAffiliation unknown1
Syamsul HudaAffiliation unknown1
Muhamim SarifudinAffiliation unknown1
Munifah MunifahAffiliation unknown1
Anis HumaidiAffiliation unknown1
Zikra HayatiAffiliation unknown1
Putri RahmiAffiliation unknown1
Ifna FawatiAffiliation unknown1
Fahrur RaziAffiliation unknown1
Rasyidah RasyidahAffiliation unknown1
Dwi DendiAffiliation unknown1
Husna AminAffiliation unknown1
Mustabsyirah HuseinAffiliation unknown1
Pungki PurnomoAffiliation unknown1
Asmadi Mohammed GhazaliAffiliation unknown1
Ruslan RuslanUniversitas Halu Oleo1
Sehat Ihsan ShadiqinAffiliation unknown1
Nashriyah NashriyahAffiliation unknown1
Siti HalimahAffiliation unknown1
Uly RahmatyAffiliation unknown1
Asnawi AsnawiAffiliation unknown1
Wilda QanitaAffiliation unknown1
Susanto SusantoAffiliation unknown1
Kadarisman KadarismanAffiliation unknown1
Nufiar NufiarAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.scadindependent.org/index.php/jipeuradeun/oai, first harvested 7 Nov 2026, last seen 8 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en">The Implications of Library Service Development on Students’ Satisfaction at the State Islamic University in Indonesia</dc:title>
	<dc:creator xml:lang="en">Mukhtaruddin, Mukhtaruddin</dc:creator>
	<dc:creator xml:lang="en">Syukrinur, Syukrinur</dc:creator>
	<dc:creator xml:lang="en">Idris, Saifullah</dc:creator>
	<dc:creator xml:lang="en">Masrizal, Masrizal</dc:creator>
	<dc:creator xml:lang="en">Sulaiman, Sulaiman</dc:creator>
	<dc:subject xml:lang="en">Library Services</dc:subject>
	<dc:subject xml:lang="en">Quality</dc:subject>
	<dc:subject xml:lang="en">Satisfaction</dc:subject>
	<dc:subject xml:lang="en">Student</dc:subject>
	<dc:subject xml:lang="en">Social Sciences</dc:subject>
	<dc:description xml:lang="en">This research focused on (1) the development of library services at the State Islamic University (hereafter UIN) in Indonesia, and (2) the implications of library services for students’ learning satisfaction at UIN in Indonesia. This research used mix-methods using a purposive sampling technique. The samples were three library directors, 12 librarians, and 345 students. Data collections involved interviews, observations, and questionnaires, while the data were analyzed using a descriptive approach. The results showed that UIN in Indonesia developed the library services through planning, developing facilities, improving librarian competencies, enhancing the collaboration or network between libraries, and developing the library services. The results also revealed that the quality of library services at UIN in Indonesia was categorized as good, with an average of 76.62%. In contrast, the level of student satisfaction concerning the library services of UIN was classified as satisfactory, with an average of 76.91%. The library services had a strong implication on UIN students’ satisfaction, with a correlation coefficient of 0.765. This means that library services have a strong relationship with UIN students’ learning satisfaction in Indonesia.</dc:description>
	<dc:publisher xml:lang="en">SCAD Independent</dc:publisher>
	<dc:date>2022-01-30</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.scadindependent.org/index.php/jipeuradeun/article/view/598</dc:identifier>
	<dc:identifier>10.26811/peuradeun.v10i1.598</dc:identifier>
	<dc:source xml:lang="en">Jurnal Ilmiah Peuradeun; Vol. 10 No. 1 (2022): Jurnal Ilmiah Peuradeun; 117-134</dc:source>
	<dc:source>2443-2067</dc:source>
	<dc:source>2338-8617</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.scadindependent.org/index.php/jipeuradeun/article/view/598/568</dc:relation>
	<dc:relation>https://journal.scadindependent.org/index.php/jipeuradeun/article/view/598/569</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2022 Mukhtaruddin Mukhtaruddin, Syukrinur Syukrinur, Saifullah Idris, Masrizal Masrizal, Sulaiman Sulaiman (Author)</dc:rights>
	<dc:rights xml:lang="en">https://creativecommons.org/licenses/by-sa/4.0</dc:rights>
</oai_dc:dc>