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Leveraging COBIT 2019 to Implement IT Governance in SME Context: A Case Study of Higher Education in Campus A

CommIT (Communication and Information Technology) Journal · Vol. 16 No. 2 (2022) · pp. 129–141

DOI
10.21512/commit.v16i2.8172
ISSN
2460-7010, 1979-2484
Published
2022-06-08
Publisher
Bina Nusantara University
Language
eng
License
creativecommons.org/licenses/by-sa/4.0

Abstract

Achieving business and Information Technology (IT) alignment has become the aspiration of most organizations nowadays. Small and Medium Enterprises (SMEs) are not exempt as they also thrive to survive in a competitive market using IT. However, implementing all IT control and management components will be excessive, with a lack of justifiable cost-benefit for SMEs. A tailored governance system based on the specificities of SMEs is necessitated to help the organization to focus on its main objectives and strategies. By leveraging COBIT 2019 design toolkit, the researchers support Campus A in establishing healthy governance and IT management. Both qualitative and quantitative approaches are applied to select relevant governance/ management objectives. The toolkit has been designed with a semi-automated quantitative approach in which users will get scoring for each objective based on the associated value inputted for each design factor. Through a series of discussions with the management team, it concludes the governance design and recommends several improvements to increase its capability level, from the current level of 1.05 (initial stage) to the desired level of 2.33 (repeatable stage). Then, since the toolkit is practical to use, it is also rigid by design with its predefined and protected formula. To some extent, the resulting score or importance level of certain governance/management objectives is questionable and lacks justification. Flags or indicators to ‘should-have’ governance/management objectives, regardless of the organization’s size and type, will be useful to prevent the omission of essential objectives.

Keywords

Collaboration network of the authors

40 authors · 85 co-authorship links · 3 across different organisations · showing the 40 most connected

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Universitas Halu Oleo
  • Universitas Islam Negeri Salatiga
  • Universitas Syiah Kuala
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
M. ZuhriUniversitas Islam Negeri Salatiga3
Darmin TuwuUniversitas Halu Oleo1
Tanzil TanzilUniversitas Halu Oleo1
Rastika Dwiyanti LiaranUniversitas Halu Oleo1
La Ode Ali ImranUniversitas Halu Oleo1
Zainal AsrilAffiliation unknown1
Engkizar EngkizarAffiliation unknown1
Indah Cantika PutrIAffiliation unknown1
Damri DamriAffiliation unknown1
Syafri AnwarAffiliation unknown1
Bakhtiar BakhtiarAffiliation unknown1
Sabaruddin SabaruddinAffiliation unknown1
Cut Nur IchsanAffiliation unknown1
Mohd DinAffiliation unknown1
Fachrurrazi IdramAffiliation unknown1
Zainal ZainalUniversitas Halu Oleo1
Diah ArvionitaAffiliation unknown1
Eka Putra WirmanAffiliation unknown1
Tarmizi TarmiziUniversitas Syiah Kuala1
Rizki YunandaAffiliation unknown1
Ainal HadiAffiliation unknown1
Syifa SalsabilaAffiliation unknown1
Wais AlqarniAffiliation unknown1
M. Nur AkhyarAffiliation unknown1
Y.A. PratamaAffiliation unknown1
Darmawan DarmawanAffiliation unknown1
Nasri NasriAffiliation unknown1
Ilyas IsmailAffiliation unknown1
Yusrizal HasbiAffiliation unknown1
Sherli ShoburAffiliation unknown1
Maksuk MaksukAffiliation unknown1
Mustikasari MustikasariAffiliation unknown1
Ice Yulia WardhaniAffiliation unknown1
Aris Citra WisudaAffiliation unknown1
Citra SurayaAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.binus.ac.id/index.php/commit/oai, first harvested 8 Nov 2026, last seen 8 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">Leveraging COBIT 2019 to Implement IT Governance in SME Context: A Case Study of Higher Education in Campus A</dc:title>
	<dc:creator>Utomo, Diana</dc:creator>
	<dc:creator>Wijaya, Mahaning</dc:creator>
	<dc:creator>Suzanna, Suzanna</dc:creator>
	<dc:creator>Efendi, Efendi</dc:creator>
	<dc:creator>Sagala, Noviyanti Tri Maretta</dc:creator>
	<dc:subject xml:lang="en-US">COBIT 2019</dc:subject>
	<dc:subject xml:lang="en-US">IT Alignment</dc:subject>
	<dc:subject xml:lang="en-US">Small and Medium Enterprise (SME)</dc:subject>
	<dc:subject xml:lang="en-US">Higher Education</dc:subject>
	<dc:description xml:lang="en-US">Achieving business and Information Technology (IT) alignment has become the aspiration of most organizations nowadays. Small and Medium Enterprises (SMEs) are not exempt as they also thrive to survive in a competitive market using IT. However, implementing all IT control and management components will be excessive, with a lack of justifiable cost-benefit for SMEs. A tailored governance system based on the specificities of SMEs is necessitated to help the organization to focus on its main objectives and strategies. By leveraging COBIT 2019 design toolkit, the researchers support Campus A in establishing healthy governance and IT management. Both qualitative and quantitative approaches are applied to select relevant governance/ management objectives. The toolkit has been designed with a semi-automated quantitative approach in which users will get scoring for each objective based on the associated value inputted for each design factor. Through a series of discussions with the management team, it concludes the governance design and recommends several improvements to increase its capability level, from the current level of 1.05 (initial stage) to the desired level of 2.33 (repeatable stage). Then, since the toolkit is practical to use, it is also rigid by design with its predefined and protected formula. To some extent, the resulting score or importance level of certain governance/management objectives is questionable and lacks justification. Flags or indicators to ‘should-have’ governance/management objectives, regardless of the organization’s size and type, will be useful to prevent the omission of essential objectives.</dc:description>
	<dc:publisher xml:lang="en-US">Bina Nusantara University</dc:publisher>
	<dc:date>2022-06-08</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en-US">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.binus.ac.id/index.php/commit/article/view/8172</dc:identifier>
	<dc:identifier>10.21512/commit.v16i2.8172</dc:identifier>
	<dc:source xml:lang="en-US">CommIT (Communication and Information Technology) Journal; Vol. 16 No. 2 (2022): CommIT Journal ; 129-141</dc:source>
	<dc:source>2460-7010</dc:source>
	<dc:source>1979-2484</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.binus.ac.id/index.php/commit/article/view/8172/4569</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2022 Diana Utomo, Mahaning Wijaya, Suzanna, Efendi</dc:rights>
	<dc:rights xml:lang="en-US">https://creativecommons.org/licenses/by-sa/4.0</dc:rights>
</oai_dc:dc>