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Factors influencing job satisfaction among academic staffs

International Journal of Evaluation and Research in Education (IJERE) · Vol. 9 No. 2 (2020) · pp. 285–291

DOI
10.11591/ijere.v9i2.20509
ISSN
2620-5440, 2252-8822
Published
2020-06-01
Publisher
Institute of Advanced Engineering and Science
Language
eng
License
creativecommons.org/licenses/by-nc/4.0

Abstract

The purpose of this study is to examine the relationship between pay and benefits, work environment, top management leadership, workload and job satisfaction among academic staffs in a private academic institution in Malaysia. Motivation-Hygiene Theory, Maslow’s Needs Hierarchy theory and Leader-Member Exchange (LMX) theory were used to establish the theoretical framework of this study. Questionnaire survey method was employed to collect data which yielded 82 responses in this study. Statistical Package for Social Science (SPSS) was used to perform data analysis throughout the study. All study variables were found to have significant positive relationships with job satisfaction among academic staffs in the selected institution. Top management leadership was discovered to have the most significant relationship with job satisfaction. The findings of this research provide a clear message to the top management that leadership plays an important role in enhancing job satisfaction of the academic staffs. Hence, it is suggested that the institution management should adopt appropriate leadership style and establish effective strategies and policies that aim to increase job satisfaction and performance of the academic staffs.

Keywords

Collaboration network of the authors

27 authors · 96 co-authorship links · 4 across different organisations

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • University of Technology Malaysia
  • Raffles University Iskandar
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Ong Choon HeeAffiliation unknown13
Lim Kim YewAffiliation unknown8
Amran RasliUniversity of Technology Malaysia5
Choi Sang LongAffiliation unknown4
Chi-Hua WuAffiliation unknown3
Adriana Mohd RizalAffiliation unknown3
Puong Koh HiiRaffles University Iskandar2
Ri Wei MahUniversity of Technology Malaysia2
Wushuang LiUniversity of Technology Malaysia2
Ong Choon HeeAffiliation unknown2
Mohd Saiful Izwaan SaadonAffiliation unknown2
Mohamad Fawzy BakryAffiliation unknown2
How Wen YenAffiliation unknown2
Lim PeidiAffiliation unknown2
Baharudin KadirAffiliation unknown2
Zhou FeiAffiliation unknown2
Hii Puong KohAffiliation unknown2
Chin Fei GohUniversity of Technology Malaysia1
Sang Long ChoiUniversity of Technology Malaysia1
Lim Kim YewAffiliation unknown1
Goh Chin FeiAffiliation unknown1
Tan Owee KowangAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) http://ijere.iaescore.com/index.php/IJERE/oai, first harvested 8 Nov 2026, last seen 8 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">Factors influencing job satisfaction among academic staffs</dc:title>
	<dc:creator>Ong, Choon Hee</dc:creator>
	<dc:creator>Shi, Chong Hui</dc:creator>
	<dc:creator>Kowang, Tan Owee</dc:creator>
	<dc:creator>Fei, Goh Chin</dc:creator>
	<dc:creator>Ping, Lim Lee</dc:creator>
	<dc:subject xml:lang="en-US">Job satisfaction; Pay and benefits; Top management leadership; Work environment; Workload</dc:subject>
	<dc:description xml:lang="en-US">The purpose of this study is to examine the relationship between pay and benefits, work environment, top management leadership, workload and job satisfaction among academic staffs in a private academic institution in Malaysia. Motivation-Hygiene Theory, Maslow’s Needs Hierarchy theory and Leader-Member Exchange (LMX) theory were used to establish the theoretical framework of this study. Questionnaire survey method was employed to collect data which yielded 82 responses in this study. Statistical Package for Social Science (SPSS) was used to perform data analysis throughout the study. All study variables were found to have significant positive relationships with job satisfaction among academic staffs in the selected institution. Top management leadership was discovered to have the most significant relationship with job satisfaction. The findings of this research provide a clear message to the top management that leadership plays an important role in enhancing job satisfaction of the academic staffs. Hence, it is suggested that the institution management should adopt appropriate leadership style and establish effective strategies and policies that aim to increase job satisfaction and performance of the academic staffs.</dc:description>
	<dc:publisher xml:lang="en-US">Institute of Advanced Engineering and Science</dc:publisher>
	<dc:contributor xml:lang="en-US"></dc:contributor>
	<dc:date>2020-06-01</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
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	<dc:identifier>https://ijere.iaescore.com/index.php/IJERE/article/view/20509</dc:identifier>
	<dc:identifier>10.11591/ijere.v9i2.20509</dc:identifier>
	<dc:source xml:lang="en-US">International Journal of Evaluation and Research in Education (IJERE); Vol 9, No 2: June 2020; 285-291</dc:source>
	<dc:source>2620-5440</dc:source>
	<dc:source>2252-8822</dc:source>
	<dc:source>10.11591/ijere.v9i2</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://ijere.iaescore.com/index.php/IJERE/article/view/20509/12978</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2020 Institute of Advanced Engineering and Science</dc:rights>
	<dc:rights xml:lang="en-US">http://creativecommons.org/licenses/by-nc/4.0</dc:rights>
</oai_dc:dc>