Open access Journal SINTA 1
Evaluation of Success and Failure Factors for Maternal and Child Health in Integrated Healthcare Center Information Systems (IHCIS) Using the HOT-Fit Method
Journal of Information Systems Engineering and Business Intelligence · Vol. 10 No. 1 (2024) · pp. 152–166
- ISSN
- 2443-2555, 2598-6333
- Published
- 2024-02-28
- Publisher
- Universitas Airlangga
- Language
- eng
Abstract
Background: Maternal and child health in Integrated Healthcare Center Information Systems (IHCIS) has been implemented in several community health centers. Some have been implemented successfully, but others have failed. Many factors influence the success and failure of IHCIS implementation. Thus, knowing these factors can be used to assist the decision-making process in implementing IHCIS. Objective: This research aims to determine the factors affecting the success and failure of IHCIS for maternal and child health using the HOT-Fit (Human, Organization, Technology, and Fit) model. Methods: This research begins with preliminary research to identify the problem, determine research variables, and collect data. It uses quantitative and qualitative approaches. A quantitative approach is conducted at locations that have successfully implemented IHCIS. The data collection instrument uses a questionnaire. A qualitative approach was conducted in locations that were still experiencing failure in implementing IHCIS. Data collection techniques through direct interviews. Results: Organizational factors do not fully determine the success or failure of the information system. Factors supporting the success of IHCIS are human (user satisfaction and system use) and technological factors (quality of information and the quality of service). However, technology (system quality and information quality) is the main factor in the failure of IHCIS implementation. Problems with system quality include the system login, limited access to the internet, and an information system that is not in accordance with requirements. The perceived information obstacle is that the system is not yet integrated, and the information produced is incomplete. Conclusion: To satisfy requirements, the information and system qualities must be enhanced. Implementing IHCIS requires an appropriate strategy according to local circumstances and conditions. This approach involves human, organizational, and technological factors. Keywords: Community Health Workers, Evaluation, HOT-Fit, Integrated Healthcare Center Information Systems, Success Factors
Collaboration network of the authors
23 authors · 45 co-authorship links · 19 across different organisations
Hover or tap a name to highlight its co-authors. Double-click to open the author's page.
- Islamic University of Indonesia
- Institut Agama Islam Negeri Curup
- Universitas Islam Negeri Jurai Siwo Lampung
- Muhammadiyah University of Yogyakarta
- Mulawarman University
- Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan
- Different organisations
- Same organisation
- Affiliation unknown
- Thicker line = more joint articles · bigger circle = more articles
Show as table
| Co-author | Organisation | Joint articles |
|---|---|---|
| Izzati Muhimmah | Islamic University of Indonesia | 4 |
| Musda Asmara | Institut Agama Islam Negeri Curup | 3 |
| Arrie Kurniawardhani | Islamic University of Indonesia | 3 |
| Indrayanti Indrayanti | Muhammadiyah University of Yogyakarta | 2 |
| Anggoro Sugeng | Universitas Islam Negeri Jurai Siwo Lampung | 2 |
| Hepi Wahyuningsih | Islamic University of Indonesia | 1 |
| Dono Catur Prasetyo | Islamic University of Indonesia | 1 |
| Isnatin Miladiyah | Islamic University of Indonesia | 1 |
| Renti Yasmar | Institut Agama Islam Negeri Curup | 1 |
| Aridhanyati Arifin | Islamic University of Indonesia | 1 |
| Wahyu Abdul Jafar | Universitas Islam Negeri Jurai Siwo Lampung | 1 |
| Sakirman Sakirman | Universitas Islam Negeri Jurai Siwo Lampung | 1 |
| Mohammad Taufik | Mulawarman University | 1 |
| Purnama Hidayah Harahap | Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan | 1 |
| Wuriandietry Mayang Purnamasari | Islamic University of Indonesia | 1 |
| Restu Rakhmawati | Islamic University of Indonesia | 1 |
| Dimas Panji Eka Jalaputra | Islamic University of Indonesia | 1 |
| Linda Agustian | Institut Agama Islam Negeri Curup | 1 |
| Elyza Gustri Wahyuni | Islamic University of Indonesia | 1 |
| Linda Rosita | Islamic University of Indonesia | 1 |
Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.