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Restorative Justice Settles Health Disputes Between Patients and Hospitals from an Inclusive Justice Perspective

Jurnal IUS (Kajian Hukum dan Keadilan) · Vol. 11 No. 3 (2023) · pp. 423–436

DOI
10.29303/ius.v11i3.1293
ISSN
2477-815X, 2303-3827
Published
2023-12-26
Publisher
Magister of Law, Faculty of Law, University of Mataram
Language
eng
License
creativecommons.org/licenses/by-sa/4.0

Abstract

The legal system in Indonesia has seen significant developments in handling healthcare disputes between patients and hospitals through the introduction of the concept of Restorative Justice. The principles of Restorative Justice and inclusive law can be integrated to create a fair, inclusive resolution of conflicts and repair damaged relationships resulting from these disputes. The objective of this research is to analyze the implementation of Restorative Justice in enhancing the resolution of healthcare disputes between patients and hospitals, considering an inclusive legal framework, and identifying potential major obstacles. The research method used is normative research with a focus on legislative analysis and legal literature to explore the concept of Restorative Justice within an inclusive legal framework for resolving healthcare disputes between patients and hospitals. The researcher employs literature review and document analysis techniques to gather and analyze the legal data required for this research. Implementing Restorative Justice for resolving healthcare disputes between patients and hospitals within an inclusive legal framework is an effective approach for resolving healthcare conflicts. Restorative justice emphasizes relationship restoration and mutual understanding over punishment and can be applied in cases of malpractice, patient dissatisfaction, or violations of medical ethics. To be successful, relevant regulations such as the Arbitration Law in Indonesia, trained mediators, and the involvement of all relevant parties are necessary. Protecting patients' rights, transparency, accountability, and effective communication should also be a focus. By implementing restorative justice and an inclusive legal framework, the resolution of healthcare disputes can be more effective, fair, and can improve the relationship between patients and hospitals

Keywords

Collaboration network of the authors

31 authors · 86 co-authorship links

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  • Udayana University
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
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Co-authorOrganisationJoint articles
Putu Aras SamsithawratiAffiliation unknown8
Fradhana Putra DisantaraAffiliation unknown6
Anak Agung Ayu Ngurah Sri Rahayu GordaAffiliation unknown4
Ni Ketut Supasti DharmawanUdayana University3
Briggs Samuel Mawunyo NutakorAffiliation unknown3
Tjokorda Mirah Ary MahadnyaniAffiliation unknown3
Mac Thi Hoai ThuongAffiliation unknown2
Ketut Elly SutrisniAffiliation unknown1
Souad Ahmed EzzeroualiAffiliation unknown1
Princess Alyssa Tee-anastacioAffiliation unknown1
Antonio Gutiérrez-PozoAffiliation unknown1
Ruetaitip ChansrakaeoAffiliation unknown1
Princess Alyssa D. Tee-AnastacioAffiliation unknown1
Musallam Al AwaidAffiliation unknown1
Maia KapanadzeAffiliation unknown1
Jan Alizea SybelleAffiliation unknown1
Martina NilamsariAffiliation unknown1
Syed Muhammad Huzaif MailAffiliation unknown1
Febriansyah RamadhanAffiliation unknown1
I Gede Druvananda AbhisekaAffiliation unknown1
Putu Wahyu WidiartanaAffiliation unknown1
Roqiyul Maarif SyamAffiliation unknown1
I Nyoman BudianaAffiliation unknown1
Lourenco de Deus Mau LuloAffiliation unknown1
Mahamadaree WaenoAffiliation unknown1
Anak Agung Istri Ari Atu DewiAffiliation unknown1
Anak Agung Istri Eka KrisnayantiAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) http://jurnalius.ac.id/ojs/index.php/jurnalIUS/oai, first harvested 9 Nov 2026, last seen 9 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">Restorative Justice Settles Health Disputes Between Patients and Hospitals from an Inclusive Justice Perspective</dc:title>
	<dc:creator>Mustika, Ni Wayan Eka</dc:creator>
	<dc:creator>Darma, I Made Wirya</dc:creator>
	<dc:creator> Kurniawan, I Gede Agus</dc:creator>
	<dc:creator>Thapa, Nar Yan</dc:creator>
	<dc:subject xml:lang="en-US">Restorative Justice, Healthcare Disputes, Hospital, Patient, Inclusive Law.</dc:subject>
	<dc:description xml:lang="en-US">The legal system in Indonesia has seen significant developments in handling healthcare disputes between patients and hospitals through the introduction of the concept of Restorative Justice. The principles of Restorative Justice and inclusive law can be integrated to create a fair, inclusive resolution of conflicts and repair damaged relationships resulting from these disputes. The objective of this research is to analyze the implementation of Restorative Justice in enhancing the resolution of healthcare disputes between patients and hospitals, considering an inclusive legal framework, and identifying potential major obstacles. The research method used is normative research with a focus on legislative analysis and legal literature to explore the concept of Restorative Justice within an inclusive legal framework for resolving healthcare disputes between patients and hospitals. The researcher employs literature review and document analysis techniques to gather and analyze the legal data required for this research. Implementing Restorative Justice for resolving healthcare disputes between patients and hospitals within an inclusive legal framework is an effective approach for resolving healthcare conflicts. Restorative justice emphasizes relationship restoration and mutual understanding over punishment and can be applied in cases of malpractice, patient dissatisfaction, or violations of medical ethics. To be successful, relevant regulations such as the Arbitration Law in Indonesia, trained mediators, and the involvement of all relevant parties are necessary. Protecting patients' rights, transparency, accountability, and effective communication should also be a focus. By implementing restorative justice and an inclusive legal framework, the resolution of healthcare disputes can be more effective, fair, and can improve the relationship between patients and hospitals</dc:description>
	<dc:publisher xml:lang="en-US">Magister of Law, Faculty of Law, University of Mataram</dc:publisher>
	<dc:date>2023-12-26</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en-US">Peer-Reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://jurnalius.ac.id/ojs/index.php/jurnalIUS/article/view/1293</dc:identifier>
	<dc:identifier>10.29303/ius.v11i3.1293</dc:identifier>
	<dc:source xml:lang="en-US">Jurnal IUS Kajian Hukum dan Keadilan; Vol. 11 No. 3: December 2023 : Jurnal IUS Kajian Hukum dan Keadilan; 423-436</dc:source>
	<dc:source>2477-815X</dc:source>
	<dc:source>2303-3827</dc:source>
	<dc:source>10.29303/ius.v11i3</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://jurnalius.ac.id/ojs/index.php/jurnalIUS/article/view/1293/590</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2023 Ni Wayan Eka Mustika, I Made Wirya Darma, I Gede Agus  Kurniawan, Nar Yan Thapa</dc:rights>
	<dc:rights xml:lang="en-US">http://creativecommons.org/licenses/by-sa/4.0</dc:rights>
</oai_dc:dc>